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M&E (Information Management) Officer - Tehran Based - Iran Nationals Only

Tehrān

  • Organization: NRC - Norwegian Refugee Council
  • Location: Tehrān
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Statistics
    • Information Technology and Computer Science
    • Monitoring and Evaluation
  • Closing Date: Closed

                                                                                                           Rights Respected, People Protected
About NRC
The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, food security, livelihoods, legal assistance, and water, sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 6000 committed and competent employees involved in projects across four continents. NRC runs the world’s largest standby rosters NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.
NRC in the Islamic Republic in Iran
NRC started operations in Iran in 2012. We currently deliver humanitarian assistance in 8 provinces in the sectors of Education, Food Security and livelihoods, Water, Sanitation and Hygiene (WASH), Shelter construction, as well as Information, Counseling and Legal Assistance (ICLA). We co-lead several technical inter-agency working groups and provide capacity building to humanitarian partners in country. Next to our programs, NRC Iran also built an advocacy unit to develop joint messages and initiatives among INGOs to improve rights of the displaced.
Following several recent breakthroughs, NRC Iran is scaling up substantially its activities in support of the Government of Iran efforts towards an estimated 3,6 million Afghans residing in country and is expanding its programme unit

Generic responsibilities

  • Ensure adherence with NRC policies, tools, handbooks and guidelines
  • Implement delegated Information Management function portfolio according to plan of action
  • Prepare and develop status reports as required by management
  • Ensure proper filing of documents
  • Promote and share ideas for improvement of the IM system in all functions
  • Promote the rights of refugees and displaced in line with the advocacy strategy
  • Identify and report protection needs and gaps, explore and propose new and safer ways to assist

    Specific responsibilities
  • Maintenance and development of NRC Iran’s beneficiary database, building on work conducted by an external database consultant, providing technical support and training to database users. Conducting analysis, reporting and information extraction from the database. Ensuring protection of data in the database.
  • Support of the M&E unit in data management (both related to the database and in other sectors), analysis and reporting of information.
  • Contribution to implementation of NRC Iran’s digital strategy, and innovation project.
  • Adherence with NRC data protection regulations, EU GDPR and other policies.
  • Submission of regular activity reports to line management.
  • Liaise with NRC IM/ICT staff at Regional and Head Office levels to ensure that NRC Iran’s IM systems are aligned with regional and global initiatives as much as practical.
  • Liaise with NRC Regional or Head Office IM/ICT staff to conduct periodic IM audits.
  • Supervise and train teams in relation to IM systems implementation.
  • Contribute to internal learning to help improve NRC processes and project delivery through provision of specific technical analysis, lessons learnt and reports.
  • Ensure knowledge management and that is learning properly documented.

Generic professional competencies

  • Experience from working in an IM or database development role in a humanitarian/ development context;
  • Fluent English and Farsi;
  • Experience working with refugee contexts is a plus.

Specific skills, knowledge and experience

  • University degree in Information Technology, Computer Science, Statistics or a related field.
  • 3 years of experience in development and administration of database systems (relational databases or other).
  • Experience in developing ASP.NET MVC or ASP.NET Core MVC applications (MVC version 5 or later).
  • Proficiency in C#, with a good knowledge of its ecosystem; understanding of fundamental design principles for building a scalable application.
  • Proficient knowledge in Microsoft SQL Server (version 2012 R2 or later) or MySQL.
  • Senior knowledge of ADO.NET.
  • Experience with various types of web application servers (MS IIS, Oracle Apache, Glassfish, etc.).
  • Understanding of HTML, JS, and CSS
  • Knowledge of managing data security, including data encryption, user and group management, views, and security modes.
  • Experience in roll out of information management tools, including delivery of user trainings
  • Solid background in use of Microsoft Office software package (MS Excel advanced).
  • Experience with data analysis and visualization solutions such as MS Power BI, Google Data Studio, Tableau is required. Knowledge of MS Power BI suite is an advantage.
  • Knowledge of mobile data collection platforms e.g., Kobotoolbox or other ODK-based platforms is a plus.
  • Knowledge of GIS and tools/software for GIS data management is a plus.
  • Background with CRM systems e.g. Salesforce CRM, MS Dynamics will be an advantage.

Behavioral competencies

  • Planning and delivering results;
  • Empowering and building trust;
  • Communicating with impact and respect;
  • Handling insecure environments.
We can offer
Duty Station: Tehran
Contract duration/until: Until the end of 2020 with possibility of extension
Salary/Benefits: According to NRC’s salary scale and terms and conditions


This vacancy is now closed.
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