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Intern - Client Coordination & Office Support

Sacramento (Brazil)

  • Organization: IRC - International Rescue Committee
  • Location: Sacramento (Brazil)
  • Grade: Internship
  • Occupational Groups:
    • Managerial positions
  • Closing Date:

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Job Title: Intern - Client Coordination & Office Support

Sector: Administrative/General Office

Employment Category: Intern

Location: Sacramento, CA USA

Job Description


The Client Coordination and Office Support role will support all programs and interact regularly with clients.  The role will provide coverage for the reception desk and greet and direct client walk-ins.  The volunteer will answer the IRC in Sacramento’s main telephone line, direct incoming calls as appropriate and assess documentation of clients to determine program eligibility. The volunteer will provide additional clerical assistance and support to IRC staff in the Sacramento office.   


  • Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff
  • Assess documentation of visitors to determine eligibility of services
  • Answer and direct incoming phone calls
  • Assist staff with clerical and administrative duties
  • Display sensitivity to cultural and personality differences of refugee clients.  Respect their beliefs and values.  
  • Adhere to IRC policies, including confidentiality and client privacy standards
  • Communicate effectively in person and by telephone.
  • Troubleshoot IT issues as they arise
  • Other related duties as assigned
  • Maintain the general voicemail and phone system

Minimum Qualifications


  • Previous administrative experience preferred
  • Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Cultural sensitivity and detail oriented with the proven ability to meet deadlines
  • Ability to effectively communicate and work as a team member in a cross-cultural environment;
  • Ability to communicate clearly and effectively in English; additional fluency in Arabic, Persian, Burmese, Chinese (Mandarin), French, Nepali, Spanish or Tibetan, preferred.
  • Willing to learn about IRC history, philosophy, global work, and local efforts.
  • Willing to adhere to IRC volunteer and workplace policies.

This position reports to the Administrative Specialist 

  • Work related driving would be eligible for reimbursement at the charitable rate
  • Course credit and transcript notation are available if the student submits the appropriate paperwork to the Volunteer Specialist.



We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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