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Area Manager

Amman

  • Organization: NRC - Norwegian Refugee Council
  • Location: Amman
  • Grade: Senior level - Senior
  • Occupational Groups:
    • Refugee rights and well-being
    • Project and Programme Management
    • Human Settlements (Shelter, Housing, Land, Property)
    • Managerial positions
  • Closing Date: Closed

                                                                                                               Rights Respected, People Protected

NRC currently has more than 2,000 staff in the Middle East region assisting people displaced by conflict in Syria . As a leading humanitarian organization, we support displaced persons by implementing programmes across the Shelter, Education, Food Security, Information Counseling and Legal Assistance (ICLA) and Water, Sanitation and Hygiene (WASH) sectors with strong protection and resilience focus integrated into our programmes.

The Syrian Crisis is in its ninth year, but the level and intensity of conflict in the country remains high. Humanitarian and protection needs are overwhelming. According to OCHA, 11.1 million people are in need of humanitarian assistance inside of Syria and millions have been forced to flee. Approximately 6.1 million people in Syria are living in protracted displacement. Most IDPs have sought refuge with host families and in abandoned or unfinished buildings, which are often overcrowded. Elsewhere, they reside in tents or makeshift accommodation in informal settlements and camps. 3.7 million school-aged children are in need of support and 2.1 million are out of school and disconnected from learning and their peers.

Duties & responsibilities

The purpose of the Area Manager position is to ensure high quality and cost effective programme/project implementation within the designated geographical area. The following is a brief description of the role:

Generic responsibilities

  • Line management of Area Programme Manager, Area Support Manager, Security Advisor/Coordinator and Field Office Coordinator
  • Member of the Country Management Group (CMG)
  • Compliance with and adherence to NRC policies, guidance and procedures
  • Provide area specific input on CC strategies, Country Strategy and Plan of Action
  • Organize grants opening and closure meetings at area level
  • Implementation of projects (including master support budget and coordinating input for donor proposals and reports) in the area, in compliance with contractual commitments (i.e. quality, synergies, timeliness, use of resources)
  • Assess needs, develop emergency response and implement response plans
  • Ensure optimal use of resources within the allocated project budgets and CC strategies 
  • Represent NRC and networking on area level
  • Ensure that capacity building is provided to all staff in the area
  • Ensure overall security and safety of staff in the area
  • Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities

  • Provide effective leadership to the Area team: regular organisation of Senior Management Team meetings to ensure flow of information between the area and the country office; participation in Programme meetings; performance management of direct reports 
  • Represent NRC at sub-national level with local stakeholders and national and international NGOs
  • Represent NRC with area-based donors
  • With the support of the Area Team, take the lead on the repositioning of NRC in the area to better respond to the changing humanitarian needs
  • Provide regular input to advocacy initiatives
  • Accountable for safe programming at area level in line with NRC Protection Policy and guidelines
  • Support the planning and conduction of protection-sensitive risk and needs assessments
  • Overall responsibility for the recruitment of qualified staff
  • Ensure that training is provided to all staff in the area in line with staff specific capacity building plans;
  • Ensure work plans are developed by all staff members in the area of operations and performance feedback sessions conducted on a quarterly basis;
  • Ensure NRC’s data collection systems are in place and information is properly stored and analysed.
Knowledge, Experience & Skills that will help you succeed in this role
  • Minimum 3 years of experience from working as a Senior Project Manager in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal
  • Knowledge of Arabic is a plus (not essential)
  • Experience with start-up, exit or similar
Personal qualities
  • Strategic thinking
  • Empowering and building trust
  • Managing performance and development
  • Managing resources to optimise results
  • Coping with change
  • Handling insecure environments
Additional Information

-Contract period: 12 months
-Salary/benefits: According to NRC’s salary scale and terms and conditions
-Duty station: Amman, Jordan, with 20% travel within Syria Response Office area of operations

Please download Job Description of the position here.

We will review applications on an ongoing basis, interested candidates are encouraged to apply early


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.


This vacancy is now closed.
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