Requisition ID: req8024
Job Title: Special Needs Caseworker
Sector: Social Work
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
Location: Salt Lake City, UT USA
In the U.S. IRC provides assistance to refugees resettling here through 27 offices operating in 16 states. IRC resettles approximately 11,000 refugees per year and provides numerous program services to assist the refugee from their arrival through citizenship. The IRC in Salt Lake City opened it office in 1994, and provides resettlement services through extended case management to newly arrived refugees for up to 24-months as well as over twenty different programs to educate and empower refugees.
Under the direction of the Senior Caseworker, the Special Needs Caseworker will provide and coordinate extended case management services including health, employment, financial stability, education, and housing for refugees during the two-year period after arrival. This position will focus on households with identified medical issues requiring more intensive case management services. The Special Needs Caseworker will work to improve health outcomes for clients identified with complex medical conditions. In coordination with the Health and Casework teams, and medical providers, the Special Needs Caseworker will assist clients in understanding and managing their condition(s), navigating the healthcare system, and enrolling into community resources.
•Provide extended case management services to newly arrived refugees, including special medical needs cases up to 24 months after arrival, including addressing housing, health, education, employment, financial assistance, legal issues, and other needs that may emerge.
•Coordinate ongoing care for clients identified with complex medical conditions.
•Develop self-sufficiency strategies, monitor progress, and provide support to refugees to be become independent and self-sufficient.
•Perform services as outlined in the 24-month case management contracts with the State of Utah.
•Maintain accurate and up-to date case files for all assigned clients.
•Facilitate referrals to specialists and community resources.
•Coordinate Health Access Project referrals for clients with no insurance coverage.
•Provide education to assist clients move towards self-sufficiency in regard to managing their healthcare needs.
•Coordinate Weekly case staffing and OT referrals.
•Coordinate with other staff and programs to meet the needs of clients during the 24-month extended case.
•Other related duties as assigned.
•Undergraduate degree in social work or related field; or equivalent work experience.
•A minimum of two years related work experience; preferably in a non-profit or social services agency environment.
•Fluency in written and spoken English.
•Fluency in a language spoken by one or more of the refugee groups IRC is serving (Spanish, Swahili, Burmese, Sango, Arabic, Rohingya, Kinyarwanda and Tigrinya) preferred.
•Ability to document client interactions and services provided and maintain updated and accurate case files. Case file database experience strongly preferred.
•Proficiency with Microsoft Office Suite and solid keyboarding skills.
•Effective time management skills and ability to focus and work productively in a fast-paced environment.
•Demonstrated ability to work as a team member in a multi-cultural environment.
•Ability to work periodic evenings and weekends.
•Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc.).
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
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