Registr & Identity Mgmt Of
Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.Registration and Identity Management Officer
Organizational Setting and Work Relationships
The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern. The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, country operations and key external partners, including persons of concern. An important element is the establishment of Data, Identity Management and Analysis (DIMA) units in all Regional Bureaux and potentially corresponding units in country operation, led by a senior staff to ensure that UNHCR has a capacity to produce, in line with global standards, quality data, information products, conduct region-level analysis, guide registration and identity management, and advise on responsible and effective data use at country- and regional- levels.
The Registration and Identity Management Officer (RIMO) will function under the direct supervision of a Senior Registration or Protection staff in the Section, Bureau or Country Operation . The incumbent supports the management of UNHCR¿s registration and identity management-related activities in the region/ country. S/he may receive functional guidance from the Data Service, Headquarters.
The incumbent supports, advises and monitors registration-related activities, whether conducted by UNHCR, partners or Governments. S/he is responsible for ensuring that registration activities in the region/ country are in compliance with global registration policy, standards and guidance and will also advocate for the strengthening of registration human resource capacity building in the areas of registration and identity management. The RIMO will support the operationalization of identity management strategies, including guidance on ascertaining identity through evidence, inclusion of refugees and asylum-seekers into national population systems and registries, and the facilitation of legal identity through support to host Government civil registry and documentation systems. The incumbent will also ensure that identity management practices are actively leveraged to support all UNHCR activities, including identification of specific needs, targeting and delivery of assistance, support to protection intervention, fraud mitigation and response, data protection, case management and conduct of durable solution processes.
The RIMO is a key custodian of UNHCR¿s refugee registration systems, which include global, regional and country applications (as relevant and applicable), biometrical systems and offline solutions. The RIMO supports field operations with alignment of registration and case management standard operating procedures to global refugee registration system applications.
The RIMO promotes the implementation and interoperability between UNHCR registration systems and other Population Registration and Identity Management elements, including government registration and identity systems.
The incumbent coordinates closely with registration operations in the field as well as other RIMO in Bureaux and Data Service to promote regional and global consistency in registration. The RIMO also works closely with Government, key UN and international organizations, NGOs and partners to establish the parameters for UNHCR support in registration and identity management activities. In this regard, the RIMO will foster data-sharing partnerships while ensuring that data protection guidelines are implemented and adhered to.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
- Design, implement and monitor a registration and identity management strategy for populations of concern in compliance with global and regional protection objectives and priorities, ensuring that registration standards are met and appropriate methodologies and technologies are implemented.
- Provide technical support to staff on planned registration and identity management activities.
- Respond to field requests for technical support and capacity building in emergency and ongoing displacement situations, including development of registration strategies, logistical planning, budgeting and resource management.
- Develop and disseminate operational guidance, instructions and capacity-development initiatives, in accordance with policy and guidance disseminated by the Data Service in Headquarters.
- Design appropriate procedures and systems for assurance of quality registration data, and conduct regular data quality and audit checks to monitor the accuracy of data collected, as well as a tool for identification and prevention of fraud.
- Provide post-deployment support and maintenance of the UNHCR refugee systems applications as required.
- Assist the country team to establish and strengthen internal capacity and/or that of government counterparts to manage registration and maintain population data.
- Liaise with IMRS as necessary to facilitate registration and identity management activities in the region/ country.
- Advocate with and support government authorities to establish and strengthen fair and efficient registration procedures including the recognition of UNHCR¿s identity, entitlement documentation and associated rights.
- Establish linkages with key partners to implement appropriate case and data management approaches for efficient, accountable and standardized targeting and delivery of assistance and other programming and protection needs.
- Support the operationalization and negotiation with government and UN partners related to interoperability of external systems with UNHCR refugee registration systems.
- Liaise and actively engage with government, humanitarian and development actors, and the private sector to support the inclusion of persons of concern in national population registration as well as in national development programs.
- Monitor, document and report on registration activities at the regional/ country level, and report on the impact of support interventions to the management of operations.
For positions in country operations only:
- Promote the prioritisation of registration in operations across the country during the Annual Programme Review and emergency response.
- Perform other related duties as required.
Education & Professional Work Experience
Years of Experience / Degree Level
For P3 - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
Field(s) of Education
Law; Development Social Sciences;
Information Technology, with focus on Database development, data management and analysis;
Demography; Geography; Political Science;
Business Administration; Humanities; Statistics; or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
Certification Programme ¿ International Protection (Registration and Identity Management module)
Certification Programme ¿ International Protection (Data Protection module)
Certification Programme ¿ International Protection (Integrity module)
Training on Emergency Registration
Operations Data Management Learning Program
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Strong understanding of the principles and concepts of international protection and UNHCR. Strong team-building, managerial, planning, coordination and representation skills. Experience in process re-engineering (process redesign, process transformation, or change management. Experience working with partners, including host and donor Governments, humanitarian and development partners.
Technical expertise in registration, identity or biometric management systems. Experience with UNHCR¿s PRIMES applications. Familiarity with planning, programming, strategic planning, project development, budgeting and resource mobilization. Demonstrated understanding of civil registration and other national population registration systems. Demonstrated knowledge of UNHCR and interagency policies, standards, programmes and operations.
*PR- Civil Registration standards and procedures;
*PR-Individual Case Management (People of Concern);
PR-Protection related guidelines, standards and indicators;
DM-Data collection methodologies;
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. C001L3 - Accountability Level 3
C002L3 - Teamwork & Collaboration Level 3
C003L3 - Communication Level 3
C004L3 - Commitment to Continuous Learning Level 3
C005L3 - Client & Result Orientation Level 3
C006L3 - Organizational Awareness Level 3
M004L3 - Strategic Planning and Vision Level 3
X001L3 - Analytical Thinking Level 3
X003L3 - Technological Awareness Level 3
X005L3 - Planning and Organizing Level 3
Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
Please note that the closing date for vacancies in this addendum 4 to the September 2019 Compendium is Thursday 13 February 2020 (midnight Geneva time)