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Protection Assistant (Community Based Protection)

Diyala (Iraq)

  • Organization: DRC - Danish Refugee Council
  • Location: Diyala (Iraq)
  • Grade: Junior
  • Occupational Groups:
    • Social Affairs
    • Civil Society and Local governance
    • Administrative support
    • Protection Officer (Refugee)
  • Closing Date: 2020-02-23

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Protection Assistant (Community Based Protection) 
Diyala / Muqdadiya

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC has been operating in the Middle East and North Africa (MENA) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Algeria, Libya/Tunisia, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman. DRC has 17 offices and approximately one thousand staff members across the MENA region. Following an internal HQ restructuring, from 1st January 2018 the region is focusing on the Middle East, hence Algeria, Tunisia and Libya will transition to a new region during the course of 2018, while Yemen will join the Middle East region.


About the job
The Protection Assistant (CBP) is responsible for the delivery of timely, high-quality, and effective provision of CBP services. This includes: management of Community Safe Spaces (CSS), implementation of psychosocial support programming (PSS) both structured and unstructured, awareness raising, and recreational activities.
Your main duties and responsibilities will be:

Service Provision:

  •  Direct delivery of high quality Community Based Protection services, including PSS, Recreational activities, and awareness raising for beneficiary children, youth, women, and men, as agreed with Protection Officer (CBP) and Team Leader.
  •  Carryout services in compliance with best-practice and international standards in protection response (including DRC SOPs).
  •  Attend weekly case review meetings with the CBP Officer to ensure adherence to standards of care and set work plans
  •  Identify high need cases and report them to the CBP Officer.
  •  Oversee Community Volunteers in the roll out of services and activities when applicable.
  •  Maintain clear and effective communication with DRC team members and supervisor for the identification of protection concerns and any changes to the operating context in the area.
  •  Follow up cases receiving DRC Legal and Case Management services, for the provision of CBP support, where needed.

Monitoring and reporting

  •  Produce reports as required by the CBP Officer (including weekly reports).
  •  Report beneficiary and activity figures to the CBP Officer on an agreed regular basis.
  •  Fill Database on daily or weekly bases with achieved target numbers.
  •  Participate in weekly and monthly work planning as directed by case management officer.
  •  Support the implementation of monitoring and evaluation tools and report on issues in the implementation of the program.

Coordination and representation

  •  Maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers
  •  Ensure up-to-date understandings of service providers operating in the area based on available service mappings and coordination with stakeholders


  •  Maintain positive work relationship within the team, and promote team-building efforts in coordination with the CBP Officer.
  •  Ensure respect of DRC Code of Conduct.
  •  Participate in training and coaching as required on services, relevant SOPs, and the data filing and storing procedures.
  •  Any other duties relating to the nature of the job as directed by the CBP Officer.

About you
To be successful in this role we expect the following:


  •  1-2 years of experience in protection related work
  •  Experience in the delivery of community programs, and interaction with vulnerable groups, including children
  •  Understanding of basic psychosocial support concepts; previous training in these areas strongly preferred
  •  Ability to discuss sensitive issues with respect and empathy
  •  Ability to maintain confidentiality and respect for clients at all times
  •  Excellent interpersonal and problem-solving skills, creativity and flexibility


  • Strong ability to organize work, meet deadlines, maintain composure, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
  • Flexibility in working overtime when needed
  • Willing to collaborate with and support people from different ethnic groups and different religions
  • Demonstrated interest in humanitarian work and supporting people effected by conflict



In this position, you are expected to demonstrate DRC’ five core competencies: 

  • Striving for excellence: You focus on reaching results while ensuring an efficient process. 
  • Collaborating: You involve relevant parties and encourage feedback. 
  • Taking the lead: You take ownership and initiative while aiming for innovation. 
  • Communicating: You listen and speak effectively and honestly. 
  • Demonstrating integrity: You act in line with DRC’s vision and values. 


We offer
Contract length: 6 Months
Level: I
Start date: 15 March 2020

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates/ Nationals; please refer to under Vacancies


Application process

Interested? Then apply for this position by clicking on the apply button.
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 23 February 2020
Please note: that given the urgency of vacancy the position may be filled before the due date
If you have questions or are facing problems with the online application process, please visit
For further information about the Danish Refugee Council, please consult our website

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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