Risk Compliance Specialist
Overall purpose of the role: (1-2 sentences)
DRC’s work is guided by the values of Humanitarian Principles, Honesty & transparency, Inclusion, Respect and Independence & Neutrality. It is
essential that in all our work we uphold the highest standard of conduct and safeguarding standards for the communities where we work, our staff, interns, volunteers and contractors, partners, and other stakeholders. We have a duty of care to protect anyone who comes to contact with our work, particularly our vulnerable groups of beneficiaries.
The Regional Risk & Compliance/Safeguarding Specialist will contribute to the development, promotion and roll out of policy to promote a culture which has a zero tolerance to fraud, corruption and safeguarding. They will ensure complainants/survivors listened to, supported and protected from further harm, and ensure all code of conduct cases are registered, and investigated timely in line with DRC agreed practice.
Fraud and Corruption:
- Regional communication on Risk Management Policy and Updates related to Code of Conduct and Anti-Corruption Policy.
- Carry out Training of trainers to enhance awareness on Code of Conduct and SEA standards and reporting
- Ensure Countries IC are set up and TOR clearly communicated to members and members formally registered
- Train Country IC in COC areas and reporting
- Ensure all Regional Office cases are logged in COC Registers are up to date.
- Quality Assurance of Country Registers, to ensure cases are all registered and tracked.
- Ensure adequate capacity of trained investigators across countries and run refresher training periodically.
- Ensure all open cases are promptly and effectively managed.
- Provide Training to a pool of Regional Trainers on Code of Conduct and Investigations.
- Review Investigation reports and provide necessary guidance to investigators
- Provide Mentorship to the team of investigators and AO/IC and be available for consultation .
- Liaise closely with Risk & Compliance Team and ensure all high risk areas related to fraud risks are addressed.
- Regularly update HQ on status to provide a periodic overview to RO SMT/HQ/BOD (without details)
- Respond to and where appropriate investigate all allegations of sexual exploitation and abuse
- Provide professional advice to senior managers, and mainly the Country Director and Country AO/IC, Management Team in the country, as well as the Programme Managers of the field locations on matters related to PSEA.
- Ensure Safeguarding investigation protocols are performed to a high standard and consistently.
- Understand the different legal contexts and risks and implement Safeguarding best practice which is legally compliant.
- Ensure consistent practice and commitment to Safeguarding across the different field offices.
- Design and deliver effective strategies, projects, and tools for countering sexual exploitation and abuse across DRC EAGL aligned to DRC Global framework.
- Close consultation with HQ during management of SEA cases.
- Close collaboration with Gender Specialist to enforce organizational policies related to gender and diversity.
- Contribute to DRC’s country risk management processes and follow all EAGL DRC sexual exploitation and abuse processes and procedures
- Provide advice and guidance on sexual exploitation and abuse allegations, at all times taking into consideration the potential risks to personal safety for those involved.
- Carry out high-quality lawful investigations at DRC field offices, taking time to build trust with survivors of sexual exploitation and abuse, so they feel empowered to report.
- Improve the effectiveness of sexual exploitation and abuse deterrence, prevention, detection, and response in the region.
- Research and develop innovative approaches to countering fraud, sexual exploitation and abuse.
- Support During complex Administrative investigations to ensure quality investigation and reporting.
- Develop a Regional Plan, in Consultation with Country Management, to Influence the development of strategy, supporting and delivering operational implementation.
- Ensure country programme, has in place quality community and beneficiary mechanism feedback through periodic reviews
- Develop solutions to diverse and complex problems within organizational policy.
- Influence managers, staff and volunteers and develop effective networks with external bodies operating in the region/countries.
- Design and develop training materials and deliver training, to create awareness for staff, Interns, partner organizations on DRC policy and position related to COC and PSEA.
- Produce high-quality reports to managers at all levels.
- Run and/or Develop specific assessments and trainings adapted to the needs of staff and partners and allies in countries depending on priority found.
- Work with colleagues to incorporate best practice into risk and control activities.
Experience and technical competencies: (include years of experience)
- Suitable qualification with at least 5 to 8 progressive working experience in an NGO context.
- Skilled in identifying and mitigating risks
- Strong facilitation and presentation skills as Trainer
- Commitment to upholding and modelling DRC’s values and Code of Conduct,
- Demonstrating integrity, diplomacy, professionalism, reliability and resilience at all times.
- Able to work professionally and with a high degree of confidentiality at all times.
- Ability to quickly build personal rapport and trust
- Ability to demonstrate empathy for the challenges survivors face in reporting and the pressures in investigation places on all stakeholders, including the alleged perpetrator and management.
Education: (include certificates, licenses etc.)
- Business Administration, Audit or other relevant Degree Level qualification
- High degree of organisational ability, working well under pressure and to deadlines.
- Strong and clear communicator and public speaker, capable of delivering messages appropriately to a variety of audiences, building a sense of passion and engagement.
Languages: (indicate fluency level)
- English (fluent)
- French (conversation level)
- Arabic (advanced skills preferred)