HR and Administration Coordinator - Tehran Based - Iran Nationals Only

Tehrān

Organization: NRC - Norwegian Refugee Council
Location: Tehrān
Grade: Mid level - Mid level
Occupational Groups:
- Operations and Administrations
- Human Resources
- Managerial positions
Closing Date: Closed

Rights Respected, People Protected

About NRC

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, food security, livelihoods, legal assistance, and water, sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 6000 committed and competent employees involved in projects across four continents. NRC runs the world's largest standby rosters NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.

NRC in the Islamic Republic of Iran

NRC started operations in Iran in 2012. We currently deliver humanitarian assistance in 9 provinces in the sectors of Education, Food Security and livelihoods, Water, Sanitation and Hygiene (WASH), Shelter construction, as well as Information, Counseling and Legal Assistance (ICLA). We co-lead several technical inter-agency working groups and provide capacity building to humanitarian partners in country. Next to our programs, NRC Iran also built an advocacy unit to develop joint messages and initiatives among INGOs to improve rights of the displaced. Following several recent breakthroughs, NRC Iran is scaling up substantially its activities in support of the Government of Iran efforts towards an estimated 3,6 million Afghans residing in country and is expanding its programme unit.

Role and responsibilities

The purpose of a HR/Administration Coordinator is to implement all administration portfolio and support on the Human Resources portfolio as delegated.

Generic responsibilities

Ensure adherence to NRC policies, handbooks, guidelines and donor requirements
Prepare and submit reports and analysis
Ensure proper filing of all support documents
Support line managers in procedures and require support team trainings
Management of Administration team in Country Office.
Ensure adherence to NRC policies and the national labor law in all processes and procedures
Ensure that staff records in all offices in the area are up to date and filed appropriately with a particularly focus on the recruitment, personnel and administration files.
Promote the rights of refugees and displaced in line with the advocacy strategy
Ensure that key learnings are extracted from operations regarding protection, and incorporate them into program strategy and staff development processes.

Specific responsibilities

Coordinate NRC Induction process and the roll out of NRC new Induction Program
Responsible for development and implementation of NRC Iran Workforce Planning
Responsible for NRC Iran Learning Plan and all related initiatives
Finalization of NRC Iran Administration SOP
Accountable for all Administration related portfolio
Responsible for decentralization process of all Administration related portfolio
Contribute to roll out of PEOPLE in NRC Iran
Being NRC Insurance and Staff Representatives Focal Point

Generic professional competencies

Experience from working as a HR Coordinator/Officer in a humanitarian/recovery context
Previous experience from working in complex and volatile contexts
Documented results related to the position’s responsibilities
Knowledge about own leadership skills/profile
Fluency in English, both written and verbal

Context/ Specific skills, knowledge and experience

Proven knowledge and skills related to Human Resources and Administration in Iranian context and Iranian Laws
Proven expertise in Performance management
Excellent communication and interpersonal skills

Behavioral competencies