HR Coordinator - Tehran Based - Iran Nationals Only

                                                                                                              Rights Respected, People Protected

About NRC

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, food security, livelihoods, legal assistance, and water, sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 6000 committed and competent employees involved in projects across four continents. NRC runs the world's largest standby rosters NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.  

NRC in the Islamic Republic of Iran

NRC started operations in Iran in 2012. We currently deliver humanitarian assistance in 9 provinces in the sectors of Education, Food Security and livelihoods, Water, Sanitation and Hygiene (WASH), Shelter construction, as well as Information, Counseling and Legal Assistance (ICLA). We co-lead several technical inter-agency working groups and provide capacity building to humanitarian partners in country. Next to our programs, NRC Iran also built an advocacy unit to develop joint messages and initiatives among INGOs to improve rights of the displaced.   Following several recent breakthroughs, NRC Iran is scaling up substantially its activities in support of the Government of Iran efforts towards an estimated 3,6 million Afghans residing in country and is expanding its programme unit.         

Role and responsibilities

The purpose of a HR Coordinator is ensure implementation of NRC policy on Human Resources management with focus on the NRC Recruitment Handbook, Compensation & Benefits policy and all HR tools in NRC Iran.

Generic responsibilities

• Ensure adherence to NRC policies, handbooks, guidelines and donor requirements
• Prepare and submit reports and analysis
• Ensure proper filing of all support documents
• Support line managers in procedures and require support team trainings
• Management of Administration team in Country Office.
• Ensure adherence to NRC policies and the national labor law in all processes and procedures
• Ensure that staff records in all offices in the area are up to date and filed appropriately with a particularly focus on the recruitment, personnel and administration files.
• Promote the rights of refugees and displaced in line with the advocacy strategy
• Ensure that key learnings are extracted from operations regarding protection, and incorporate them into program strategy and staff development processes.

Specific responsibilities   

• Responsible for all Recruitment process in Country Office, consolidation of the Weekly Recruitment Tracker for all areas and development of quality recruitment processes and recruitment tools
• Responsible for implementation and improvement of NRC Attendance system
• Responsible for NRC Iran Staff Care program
• Responsible for NRC Iran Compensation & Benefits
• Responsible for NRC Iran Payroll
• Being NRC Iran Ambassador for the roll out of PEOPLE

Generic professional competencies

• Experience from working as a HR Coordinator/Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts 
• Documented results related to the position’s responsibilities 
• Knowledge about own leadership skills/profile  
• Fluency in English, both written and verbal

 Context/ Specific skills, knowledge and experience

• Proven knowledge and skills related to Human Resources and Administration in Iranian context and Iranian Laws
• Proven expertise in Performance management
• Excellent communication and interpersonal skills       

 Behavioral competencies  

• Managing resources to optimize results
• Managing performance and development
• Analyzing
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect

Contract: By end of 2020
Salary based on NRC grade structure
Duty Station: Tehran - Country Office