| CTG Overview |
CTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements.
In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services. |
| Overview of position |
- The humanitarian situation in Yemen continues to deteriorate. The sociopolitical & economic situation changes frequently, demanding greater flexibility & adaptability from the actors responding to the situation should they be effective. This needs continuous active learning based on concrete evidence generated through a robust analytical process using data that is of high quality.
- In the second half of 2019, YCO carried out an assessment of the Information Management (IM) function which identified data quality & capacity of partners as core IM issues. The quality of data generated through various program & cluster IM systems is varied. Quality checks where done are not conducted in a systematic manner & are mostly focused on data verification's & don’t assess the underlying data quality issues. As such, these quality checks in turn don’t facilitate the development of action plans to improve data quality. Moreover, there is no single tool for Data Quality Assessments (DQAs) to check on broad data quality dimensions i.e. access to data, output quality 1, process quality & institutional quality. Focused attention to data quality dimensions is essential in supporting the generation of information that is trusted for decision making & coordination.
- To deal with this, PME intends to establish a systematic & comprehensive DQA mechanism for UNICEF YCO.
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| Role objectives |
The overall objective is to establish & operationalise a systematic Data Quality Assessment (DQA) mechanism to improve data quality in terms of access to data, output quality, process quality & institutional quality & enhance partner capacity.
Aim:
- Data that are trusted & useful.
Specific objectives:
- To establish & operationalise a systematic data quality assessment mechanism to improve quality of data available to YCO in terms of access to the data, output quality, process quality & institutional quality.
- To build capacity of YCO IM & M&E staff to conduct data quality assessments.
- To conduct DQA’s based on the established DQA mechanism & build capacity of partners on data & information management.
Scope of work, activities, tasks, deliverable's & timelines:
- The service provider will support the operationalisation & implementation of an effective mechanism for YCO to carry out systematic DQA's as per below cycle.
- The mechanism will look at the data quality dimensions of: Access to the data, Output quality, Process quality & Institutional quality.
Data quality dimensions:
Access:
- Accessibility: Can I find the data I need easily?
Output quality:
- Relevance: Do the data measure what I need / what it says they do?
- Accuracy: How accurate are the data?
- Timeliness: Are the data timely?
- Interpretability: Do the data make sense?
Process quality:
- Can I see how the data was obtained?
- Appropriate sources, metadata, sound methods, systems & ethical data practice.
- Do the data handing process minimize / check for data handling errors?
- Review procedures: Do the methods reflect best practice?
Institutional quality:
- Impartiality & objectivity: Is the organisation impartial & objective?
- Transparency & credibility: Is the organisation transparent & credible?
Methodology:
To achieve above, the Yemen country office has finalised a common DQA tool & a guidance note. The next steps include the engagement of a 3rd party service who will conduct the following as per the DQA cycle
- Develop work plans: Develop work plans to carryout DQA with identified & prioritised partners who have the most data quality issues (the list will be provided by YCO).
- Conduct systematic DQA at 3 levels:
- Service delivery site (e.g. HFs, community etc.) (through TPM’s lead by FO IMOs & M&E Officers).
- Intermediate data aggregation site (e.g. GHOs) (through TPM’s lead by FO IMOs & M&E Officers).
- National M&E / IM system (e.g. National Health Ministry / MOPHP) (through TPM lead by National IMOs & PME monitoring unit).
- Identify data quality issue & system weaknesses.
- Develop data quality improvement plan: The plans will be developed with the partners to improve data quality & address broader IM / data management system weaknesses.
- Followup & evaluate: Followup on the data quality improvement plan i.e. assessing & tracking progress on implementation & measuring improvements.
Changes in data quality will be evaluated & documented on a yearly basis to monitor progress. This will be done by conducting periodic data quality audits to measure the changes in the quality of data that is being generated & shared by partners also, a gender monitoring checklist will be developed & adopted to improve the gender aspects of data quality.
Specific activities & deliverable's:
| Tasks / activities |
Expected deliverable |
Estimated no. of days |
Tentative dates |
| Train IMO’s, M&E Officers & Field Facilitator’s |
Enhanced capacity of IM staff, MOs & Field Facilitators on DQA
training report |
5 |
5th - 9th April 2020 |
| Develop DQA protocol for YCO with clear roles & responsibilities |
YCO DQA protocol |
10 |
10th - 20th April 2020 |
| Develop DQA work plans |
YCO DQA work plans |
10 |
21st – 30th April 2020 |
Undertake DQA’s with Identified & prioritised partners
10 partners each cycle
(02 partners from each section per DQA cycle) |
Identification of data quality issues & system weaknesses to develop data quality improvement plans |
1st DQA cycle
1 month
2nd DQA cycle
1 month
3rd DQA cycle
1 month |
1st DQA cycle
1st – 31st May 2020
2nd DQA cycle
1st – 31st August 2020
3rd DQA cycle
1st - 30th November 2020 |
| Develop & implement data quality improvement plans with partners including the fulfilment of capacity gaps |
Availability of data quality improvement plan to improve data quality & enhance partner capacity |
1st DQA cycle
1 month
2nd DQA cycle
1 month
3rd DQA cycle
1 month |
1st DQA cycle
1st – 30th June 2020
2nd DQA cycle
1st – 30th September 2020
3rd DQA cycle
1st - 31st December 2020 |
| Coordinate & track the implementation of data quality improvement plans |
Implementation & followup on the data quality improvement plan i.e. assessing & tracking progress on implementation & measuring improvements |
1st DQA cycle
1 month
2nd DQA cycle
1 month
3rd DQA cycle
1 month |
1st DQA cycle
1st – 31st July 2020
2nd DQA cycle
1st – 31st October 2020
3rd DQA cycle
1st - 31st January 2021 |
| Develop & disseminate quarterly data quality assessment analytical reports after the completion of each DQA cycle |
Progress updates |
After each DQA cycle |
1st DQA Report
10th August 2020
2nd DQA cycle
10th November 2020
3rd DQA cycle
10th February 2021 |
| Final assessment & submission of final report |
Final report entailing overall results achieved |
After the completion of 3rd (final) DQA cycle |
March 2021 |
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| Project reporting |
This role reports to the Project Manager. |
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| Key competencies |
- The service provider must have operational presence in Yemen to conduct the DQA’s.
- The service provider should have experience of engaging in data quality / IM / data management related projects.
- The service provider should have the logistics & HR capacity in place to undertake the project. |
| Team management |
This role has no team management responsibility. |
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| Further information |
| Payment Schedule: |
| Tasks / activities |
Payment schedule |
| Train IMO’s, M&E Officers & Field Facilitator’s |
5% |
| Develop DQA protocol for YCO with clear roles & responsibilities |
5% |
| Develop DQA work plans |
5% |
| DQA cycle 1 |
20% on completion of each DQA cycle after the submission of quarterly DQA analytical report |
| DQA cycle 2 |
20% on completion of each DQA cycle after the submission of quarterly DQA analytical report |
| DQA cycle 3 |
20% on completion of each DQA cycle after the submission of quarterly DQA analytical report |
| Final assessment & submission of final report |
25% on submission of final report |
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