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Assistant Talent Development & Performance Officer-Performance Management

Budapest (Hungary)

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Budapest (Hungary)
  • Grade: Administrative Services and Support - Generally no need for Higher Education - Administrative support
  • Occupational Groups:
    • Human Resources
    • Administrative support
  • Closing Date: 2020-04-03

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Candidates must be primarily Hungarian nationals.
General Service staff, regardless of grade or length of service, with a relevant degree and meeting UNHCR standards for recruitment to the National Professional Officer category can apply, provided that requirements regarding professional experience, academic qualifications, language, etc. are fulfilled.
Applications must be supported by documentation of fully effective performance history and demonstrated potential to assume professional responsibilities.
National Professional officers who have served for a minimum of one year in their present post will be eligible to apply. Interested staff members should consult the Policy and Procedures on Assignments of Locally recruited Staff (PPAL) paragraphs 70-77. Organizational Setting and Work Relationships
The incumbent normally reports to a higher-grade Talent Development and Performance Officer. The Assistant Talent Development and Performance Officer is responsible for providing technical and policy advice on Performance Management to individual staff members, managers and team members. The incumbent will work quite independently on regular assignments with an oversight from the supervisor, who will provide general guidance and work plans for identifying work priorities and appropriate approaches. Work is controlled for meeting expected results and conformity to policy and procedures.
The Assistant TDP Officer is responsible for overseeing performance management tasks such as the management of conversions from GS to NO, conducting quality assurances checks on performance appraisal documents, administration of rebuttal cases and facilitating training for in-house and field focal points. Thus, the incumbent needs to be very meticulous when providing information/advice with a view to maintaining a consistent approach in the interpretation and application of relevant policies. A strong cooperation with other Sections/Units within DHR and within the Organization as a whole is critical for the achievement of the Section's objectives and therefore the incumbent of the position is required to closely collaborate with, among others, the Regional Bureaux, the Personnel Administration and Payroll Section, the Posting Unit, Affiliate Partnership and Recruitment Section and Assignment Management Section. 
Moreover, the incumbent should be able to generate statistical reports and use data tools for performance management processes, in order to provide the required technical and organizational support to the Performance Management Unit.
The incumbent will give system and functional support to the Talent Development and Performance Section by resolving specific incidents pertaining to problems encountered by the clients in dealing with MSRP, performance management module and talent development tools and processes.  
As the Assistant TDP Officer will be dealing with very confidential information concerning all UNHCR staff members the incumbent needs to demonstrate discretion, be service-oriented when dealing with clients of all grades, demonstrate sound judgement, and know when to refer the case/issue to his/her supervisors for consultation. The incumbent may supervise GS staff members, providing technical support towards deliverables.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
- Support performance management and talent development capacity building initiatives for both HR and Managers in the field through the development and delivery of training/webinars on key aspects of talent development and performance management career conversations, including training.
- Contribute towards the design and create tools for performance monitoring - talent identification/early identification of poor performance and assist managers in dealing with underperformance.
- Support the Unit in developing training materials on performance management and deliver webinars.
- Support team members on Performance Management policy related interpretation and guidance.
- Review all performance related documentation prepared by focal points and manage oversight of admin processes, documentation and application of performance management policy.
- Assist in providing end-user level support on ePADs and Performance Management issues via PAM Support helpdesk activities (Global Service Desk).
- Carry out regular quality assurance checks on performance management appraisals.
- Provide support to the PM Unit in preparing reports, correspondence, technical documents, project or programme plans and general reference documents. 
- Perform any other responsibility/function, including acting as back-up for colleagues when on leave/mission, as delegated by the Head of Unit, or the direct supervisor.
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Administration; Adult Education; Business Administration;
Communication; Project Management; Human Resources;
Human Rights; Information Management; International Development;
International Law; Journalism; Logistics;
Management; Organizational Development; Social Work;
Politics; or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Not specified
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
- Minimum of 1 year of professional experience in Information Management, Human Resources and the Performance Management field.
- Experience in performance management.
- Experience in guiding and supervising staff.

Desirable
- Additional coursework or certification in project management, organizational psychology/development, or human resources management or related field in social sciences would be a strong asset. 
- Knowledge and experience of UNHCR's operations, procedures and issues regarding UNHCR persons of concern.

Functional Skills
TR-Adult Education/Training
TR-Training and Capacity Building of Governments/Implementing Partners/Refugees
TR-Training/Coaching/Facilitation
TR-Training Design/Material Preparation
TR-Experience with local partners that provide formal & informal trainings
TR-Instructional Design and Adult Learning Theories
TR-Organize Learning Activities
TR-Assessment of Learning Needs
TR-UNHCR Learning Policy and Guidelines
TR-Design, development and evaluation of learning activities
TR-Distance Learning/e-Learning/Blended Learning/Enhanced Technology Solutions
SO-Critical Thinking and problem solving
MS-Drafting, Documentation, Data Presentation
CO-Cross-cultural communication
IT-Computer Literacy
IT-Microsoft Office Productivity Software
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job
Description and will be considered for the screening, shortlisting and selection of candidates. Competencies as defined in Job Profile The closing date is 03/04/2020
The position number is #10030108
BENEFITS:Annual leave: UNHCR staff members holding a fixed-term appointment will accrue annual leave at the rate of 2.5 working days for each full calendar months of service (i.e. 30 working days per year). Pension system: Staff members holding a fixed-term appointment will become participants in the United Nations Joint Staff Pension Fund (UNJSPF). Health insurance plan: locally recruited staff members in Budapest will be enrolled in the Medical Insurance Plan (MIP). The coverage is also optionally available for eligible family members.

Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted.UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation.UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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