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Information, Counselling & Legal Assistance Project Manager

Mosul

  • Organization: NRC - Norwegian Refugee Council
  • Location: Mosul
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Legal - Broad
    • Human Resources
    • Protection Officer (Refugee)
    • Project and Programme Management
    • Managerial positions
  • Closing Date: Closed

                                                                                                         Rights respected, People Protected

NRC in Iraq

Since the Government of Iraq declared that combat operations against the Islamic State Group (IS) had ended in 2017, Iraq has been recovering from the significant damage and destruction caused by the armed conflict. Of the more than six million Iraqis who fled their homes since 2014, 4.5 million Iraqis have returned to their area of origin and 1.4 million remain internally displaced. Many Iraqis have returned to areas that lack basic infrastructure, services and livelihood opportunities, or where explosive devices have not been cleared. Other challenges returnees and secondarily displaced people face include the lack of security, community acceptance, housing, property and civil documentation issues as well as critical educational and health service gaps. Throughout this, Iraq continues to host over a quarter of a million Syrian refugees.

The UN estimates that more than 4.1 million Iraqis will need assistance in 2020, 1.77 million of them in acute need. With military operations against IS group having ended, the Iraqi government faces new challenges to ensure an inclusive reconstruction and reconciliation that will sustain peace. Since 2010, NRC Iraq has been assisting internally displaced Iraqis, Syrian refugees, returnees, and host communities in Ninewa, Dohuk, Erbil, Kirkuk, Basra, Salahdeen and Anbar Governorates.  

We focus on assisting the newly displaced, those experiencing protracted displacement in camps, and people returning to and living in hard-to-reach places by improving their chance of obtaining a durable solution.  NRC runs integrated programmes across Iraq to respond to people in need using our shelter and settlements, education, camp management, legal assistance, livelihoods, and cash activities.

Duties and responsibilities

The purpose of the ICLA Project Manager position is to implement the ICLA programme portfolio in Ninewa which includes multiple projects. The following is a brief description of the role. 

Generic responsibilities 

  • Line management for project staff.  
  • Adherence to NRC policies, guidance and procedures.  
  • Contribute to the development of Country, Area and ICLA strategies, initiate and participate in the development of relevant ICLA projects.   
  • Coordinate and manage ICLA project implementation (activities, budget and project documentation) in line with proposals, strategies and donor requirements.   
  • Provide technical direction to ICLA team, and ensure high technical quality of projects.
  • Provide regular progress reports to the Area Manager and the ICLA Specialist, highlighting operational successes and challenges.                                         
  • Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist.
  • Develop and manage project budget, in cooperation with Area Manager & ICLA Coordinator.
  • Ensure capacity building of project staff and transfer key skills.
  • Liaise and collaborate with relevant local authorities and other key stakeholders.
  • Promote the rights of displaced persons in line with the advocacy strategy.

Specific responsibilities 

  • Participate in relevant project start-up, progress review, and closing meetings;
  • Start up HLP collaborative dispute resolution, in line with ICLA IQ CDR strategy;
  • Capacity building of ICLA staff as a major priority in preparation of planned nationalization; 
  • With support from ICLA Specialist and M&E, ensure that ICLA activities are implemented according to work plans and that reporting tools including ICLA case management database are in place and regularly updated with accurate data.
  • Contribute to development or updating of national technical tools, including legal factsheets, SOPs, information leaflets.
  • Ensure accurate and high quality reporting at output and outcome level for donor and NRC reporting systems.
  • Contribute to innovative ideas that increase the efficiency and quality of ICLA programming in Ninewa.
  • Actively participate in relevant humanitarian coordination meetings in Ninewa. 
  • Actively promote and operationalize synergies between ICLA and other NRC core competencies.
  • Help to ensure protection concerns (not just legal) are mainstreamed within the ICLA programme.
  • Ensure donor rules and regulations are followed and all necessary documentation is in place and backed up as needed.
  • Cooperate closely with counterparts from other NRC core competencies to identify opportunities for integration/synergy of NRC services alongside ICLA;
  • Any other task relevant to the position as requested by the Area Program Manager or ICLA Specialist.
Knowledge, skills and experience that will help you succeed in this role
  • Relevant university degree, preferably law or social studies.    
  • Minimum 3 years of experience from a senior level legal assistance project implementation position in a humanitarian/ recovery context.
  • ICLA technical expertise, including knowledge of Housing, Land & Property and/or civil documentation issues.
  • Experience from working in complex and volatile contexts. 
  • Documented results related to the position’s responsibilities.
  • Knowledge about own leadership skills/profile.
  • Fluency in English, both written and verbal.               

Context/ Specific skills, knowledge and experience:

  • Knowledge of the displacement context in Iraq and the Middle East.   
  • Experience with start-up or expansion of new programs.
  • Advanced computer skills, especially in Word, Excel, Power Point and Outlook. 
  • Knowledge of Arabic desirable.
Personal qualities
  • Managing resources to optimize results. 
  • Managing performance and development. 
  • Empowering and building trust. 
  • Handling insecure environments.
Additional Information
  • Contract period: 12 months.
  • Salary/benefits: According to NRC’s salary scale and terms and conditions.
  • Duty station: Mosul, Iraq, with 50% travel within Iraq. The position holder will be expected to travel in other sub-offices within Ninewa governorate and other areas of Iraq where NRC is operational.
  • Female candidates encouraged to apply.

Please download Job Description of the position here.

We will review applications on an ongoing basis, interested candidates are encouraged to apply early.


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
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