Monitoring, Evaluation and Learning Director

Overview

Jhpiego seeks a Monitoring, Evaluation and Learning Director to provide technical leadership, oversight and strategic direction for monitoring, evaluation and learning (MEL) activities for an upcoming U.S. government integrated health system technical assistance project. The project aims to improve the capacity of the public health system to sustainably deliver quality reproductive, maternal, newborn, child, and adolescent health and nutrition services across four provinces of Zambia. The project will operate over a five-year period.

The MEL Director will provide technical leadership in development of project results frameworks, systems and indicators to capture performance results and provide effective, accurate and timely monitoring, evaluation and reporting of all project activities. The MEL Director will supervise and manage the MEL and oversee the collection, management, analysis and use of project data, ensuring that lessons learned are integrated into project implementation to continuously improve quality of interventions and outcomes. The MEL Director is responsible for documenting and disseminating project successes, challenges, and lessons learned for USAID. The MEL Director will also be responsible for designing and conducting assessments, operations research and evaluations to address project needs. The MEL Director will liaise with consortium partners and the Ministry of Health to implement monitoring, evaluation and learning activities. The MER Director will work with district health facilities and communities to strengthen the optimal use and reporting of HMIS data.

Responsibilities:

• Provide leadership and direction on M&E to ensure the project achieves its goals and corresponding objectives and targets

• Supervise a team of MEL professionals, ensuring high-quality implementation of all monitoring, evaluation and learning activities

• Oversee the development and implementation of t Activity Monitoring, Evaluation and Learning Plan (AMELP) to efficiently track performance and use results of assessments, routine monitoring and evaluations over the life of the project

• Develop and oversee implementation of robust context-appropriate systems for data collection, quality assurance, analysis and reporting on activity outputs/outcomes and program quality Train and mentor project staff and implementing partners in monitoring and evaluation methods, tools, and systems

• Support project leadership to champion holistic approaches to collaboration, learning and adapting (CLA), including design and implementation of an action-oriented project research and learning agenda, routine analysis of available health sector data sources, and application of best practices in knowledge management

• Oversee and/or conduct targeted assessments, evaluations and operations research ensuring compliance with Zambian government and Johns Hopkins University institutional review board policies

• Lead project activities providing technical assistance to the Ministry of Health in strengthening the national HMIS at all levels, including community level, as well as optimizing use of routine HMIS data for decision-making and program improvement.

• Work with project and financial staff to prepare and track progress of project and activity budgets

• Cultivate strategic relationships and alliances with monitoring, evaluation and learning counterparts in other USAID projects, national institutions, and key stakeholders, leading initiatives to learn from project data and adapt intervention strategies as appropriate

• Ensure alignment of project systems and approaches with Zambia national monitoring and evaluation guidelines, protocols, information and reporting systems

• Ensure relevant data is entered into Jhpiego’s organization-wide performance management system designed to capture, analyze, and disseminate project data

• Lead results reporting to USAID by providing written documentation on MEL activities and results for progress and annual reports, as appropriate

• Ensure project compliance with USAID monitoring, evaluation, research and open data policies

• Ensure protection of participant data and confidentiality during all monitoring, evaluation and research implementation and dissemination processes

• Represent project in public and professional circles through meetings, conferences and presentations

Required Qualifications:

• Masters degree in public health, demography, statistics, social sciences or related field or equivalent experience

• Minimum 10 + years of work experience in monitoring and evaluating large, multi-year international health sector development projects (approximately $5 -10M per year)

• Proven expertise in health management information systems, data quality assessments, quantitative and qualitative data collection and analysis methodologies, implementation research approaches, data visualization and reporting

• Demonstrated strong management, coordination, teamwork and planning skills with proven ability to function effectively with multiple host-country counterparts in both the public and NGO sectors

• M&E experience in health systems strengthening and reproductive, maternal, newborn, child, and adolescent health and nutrition services

• Familiarity with Zambia health management information system and other national MER systems

• Experience and understanding of the USAID guidelines, reporting frameworks and systems

• Strong technical skills, including ability to process and analyze data using one or more statistical software packages, including at least one of the following: SPSS, Epi-Info, Stata, R, MS Excel. Proficiency in Microsoft Office.

• Experience hiring and supervising personnel and ensuring they acquire the necessary training and skills to meet evolving project needs

• Excellent diplomacy skills and a proven ability to establish and maintain interpersonal and professional relationships with USAID, host-country counterparts and representatives from other key stakeholders such as NGOs, CSOs, and the private sector

• Demonstrated outstanding leadership, strategic thinking, organizational, team-building, and representational skills

• Expertise in research to practice—identifying and adapting best practices to specific project contexts

• Excellent skills in facilitation, team building, and coordination

• Excellent verbal, written interpersonal and presentation skills in English

• Ability to coach, mentor and develop technical capacity in regional and national projects and technical staff

• Ability to travel nationally and internationally 30% of time.

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