ICT Project Management Officer

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE\:  please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

a.  Organizational Setting

This post is located in the Information and Communication Technology Department (ICTD) of the Administration and Management Sector.

The ICT Department is responsible for the transformation of the Organization's information and communication technology systems and structures, with a focus on service excellence, quality, efficiency and integration. The Department is in charge of Enterprise Architecture, ICT Program Management, and Infrastructure Management including the ongoing adoption of cloud technologies.

b.  Purpose Statement

The incumbent is responsible for the provision of support and guidance on program and project management processes, procedures and tools and on the application of standard program and project management practices across the Organization. The incumbent will also be responsible for IT vendor and contract management activities.

c.  Reporting Lines

The incumbent reports to the Senior ICT Portfolio Management Officer.

The incumbent will perform the following principal duties\:

a.   Develop and maintain a more comprehensive project management framework including but not limited to program and project management standards, policies and procedures, templates, and related tools based upon best practices and frameworks, in particular PRINCE2. Advise, coach and support program/project managers and boards in adopting and implementing these practices and tools.

b.   Disseminate information through project management communication channels, such as the wiki space or the Electronic Content Management system for project documents and their controls; organize regular project coordination meetings and act as an advocate and contributor to Departmental outreach activities.

c.   Review, assess and provide technical inputs to ICT program/project documents. Conduct program/project health checks, and benefit reviews on selected set of closed projects.

d.   Contribute to the definition and establishing an elastic project management pipeline service. monitor, and manage the project pipeline ensuring that information and in particular risks and issues (costs, resources, inter-dependencies, impact on the business activities and/or expected benefits) are communicated and addressed properly and in a timely manner.

e.   Provide advice on the introduction of project portfolio management and value management, and maintain these management frameworks. As needed, customize these practices to the capabilities and needs of the Organization.

f.    Perform Project Management and Quality Assurance activities on products/services as needed.

g.   Perform other tasks as needed.

Education (Essential)

First level university degree in information technology, computer science or related discipline.
Certification on internationally recognized project management methodologies, such as PRINCE2 or PMP.

Education (Desirable)

University degree or certification in Business Administration.
Certification in internationally recognized Program Management methodologies, such as MSP.
Certification in IT Service Management such as ITIL.
Training or ideally certification in Business Analysis such as BABOK.

Experience (Essential)

At least six years of IT Project Management experience including in promoting and implementing project management methodology. An advanced university degree in one of the aforementioned disciplines may be accepted in lieu of two years of experience.
Experience working with ERP based administrative systems.

Experience (Desirable)

Working experience with a Project Management Office.
Proven experience and sound understanding of industry best practices, such as portfolio and program management, and value management, for managing and governing ICT investments.

Language (Essential)

Excellent knowledge of written and spoken English.

Language (Desirable)

Knowledge of other official UN languages.

Job Related Competencies (Essential)

Demonstrated soft skills in critical thinking, creativity, problem solving and adaptability.
Good knowledge of IT software and hardware products.
Ability to communicate effectively both orally and in writing.
Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.
Competent user of Microsoft Office applications in particular MS Excel.

Job Related Competencies (Desirable)

Knowledge of Portfolio and Risk management methodologies.

1. Communicating effectively.

2. Showing team spirit.

3. Demonstrating integrity.

4. Valuing diversity.

5. Producing results.

6. Showing service orientation.

7. Seeing the big picture.

8. Seeking change and innovation

9. Developing yourself and others.

5. Information

Annual salary\:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.  Please note that this estimate is for information only. The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice. The figures quoted below are based on the March 2020 rate of 78.2%. 

Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

Additional Information

Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years.

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

The Organization reserves the right to make an appointment at a grade lower than that advertised.

By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.

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Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.

Additional background checks may be required.