SharePoint Developer

New York City

Organization: UNOPS - United Nations Office for Project Services
Location: New York City
Grade: Junior level - IICA-1, International Individual Contractors Agreement
Occupational Groups:
- Information Technology and Computer Science
Closing Date: Closed

Background Information - Job-specific

This position is in the Information Management Branch in the Office for the Coordination of Humanitarian Affairs (OCHA) in New York. OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts.

OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.

Under the guidance of Information Services Section Chief, this candidate will be part of the Office 365 solution team. The role of the candidate will be to support existing SharePoint products already deployed and working with different business units to understand, document and translate their requirements in technical solutions using the O365 platform (Teams, SharePoint Online, OneDrive, Flow, Power Apps). Additionally, the candidate will work with the team to identify new business processes where the O365 platform can be leveraged for continuous process improvement.

Functional Responsibilities

Deliver business requirements documents, functional specification documents, implementation plans and status reports for internal clients
Collaboration with business owners and end-users to create and update SharePoint sites, lists, libraries, pages, apps,forms and workflows
Understand and implement SharePoint site and group site permissions
Create new applications using PowerApps and Microsoft Flow
Participate in the planning and execution of tasks related to the evaluation of new O365 platform (Flow, PowerApps, Power BI and SharePoint Online) based initiatives
Identify new areas and business processes where O365 power platform can be leverages and facilitate continual process improvement
Develop, configure and maintain portals, custom solutions, sites, pages, document libraries and lists, including access control and issue resolution
Standardize and optimize the ways data is stored and retrieved
Create and maintain documentation for developed solutions
Provide daily production system support when required
Knowledge transfer to internal team members

Education/Experience/Language requirements

Education

Bachelor’s degree in IT or related subject
Master’s degree in relevant fields may be accepted in lieu of 2 years of the required experience.

Work Experience

2 years of experience as SharePoint site collection administrator and/or Office 365 SharePoint administrator or equivalent experience
2 years of business systems analysis and support experience
Strong OneDrive, SharePoint Online, Teams, Power BI troubleshooting experience
Excellent verbal and written communication skills, including the ability to explain technologies, technical and business concepts to multiple audiences
Strong project and time management skills
Demonstrated customer support experience in an operational role.
Experience in applying strong problem-solving skills.
Excellent people skills

Languages

Fluent oral and written communication skills in English is required
Fluency in French, Arabic or Spanish is desirable

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.