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Protection Monitoring Officer

Attica

  • Organization: DRC - Danish Refugee Council
  • Location: Attica
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Monitoring and Evaluation
  • Closing Date: Closed

Introduction

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, non-governmental and non-denominational relief organization.

Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Background

The Danish Refugee Council initiated its activities in the island of Lesvos in November 2015 due to the unprecedented influx of asylum seekers. Following new political developments and displacement dynamics in early 2016, DRC expanded its activities to the mainland to support the people living in several sites across the country. With offices in Athens, Larissa and Thessaloniki, it currently implements a wide range of activities, including Site Management Support, legal assistance, identification of individual needs and protection of highly vulnerable persons, access to services within and outside the hosting sites through cultural mediation, and non-formal education. DRC works closely with the refugee communities, the Greek authorities and other humanitarian actors to ensure a protective environment for refugees and asylum seekers in Greece.  

Purpose

Under supervision of the Protection Team Leader and in close coordination with other protection colleagues, DRC field units, POC and other relevant actors in Attica, the Protection Monitoring Officer will be 100% field-based and will support the implementation of DRC’s protection objectives and activities

Duties & Responsibilities

Protection Analysis 

  • Maintain a strong protection analysis of issues and trends in the protection situation within and affecting the area of deployment for programme, advocacy and management purposes
  • Maintain an oversight of services provided and available to persons of concern with whom the protection team is working in the area of deployment
  • Conduct vulnerability assessments, so as to Identify social, legal, psychosocial, socio-economic and administrative needs of Persons of Concern (PoC) and/or support related exercises
  • Provide referral/support to DRC legal services and external services including social benefits, NFIs, accommodation, medical appointments

Program and team oversight and support 

  • Supervise and support the protection team in the implementation of agreed protection activities through provision of day-to-day support and operational guidance
  • Ensure agreed protection activities are delivered on time and to agreed standards
  • Ensure preparation of required project and work plans, in coordination with Protection Monitoring Team Leader
  • Undertake planning and provide feedback to the Protection Team Leader on procurement and logistics needs, or any issues relating to staffing
  • With the protection team, identify, advocate for and support opportunities to mainstream protection considerations into DRC or other program

Coordination and Representation 

  • Develop and maintain effective working relationships with external stakeholders, including government authorities, UNHCR, EODY, other organizations and service providers (including service referral focal points), and other relevant stakeholders, as well as persons of concern in the area of deployment
  • Act as a focal point for contact between DRC protection management, other DRC Attica protection teams (eg Protection Monitoring Team Leader, PSS Specialist, RCM Coordinator, Legal Aid team, Field Protection manager, other DRC protection officers in other sites, etc), between the DRC protection team in the area of deployment and other DRC units, and with other agencies in the area of deployment
  • Ensure service mapping and effective referral pathways are kept up to date 
  • Refer protection cases to relevant partners; including updating relevant databases on referrals and feedback 
  • Ensure reports are prepared, delivered on time and to agreed standards
  • Regularly monitor the progress of protection activities against project plans and timelines
  • Support and undertake program monitoring and evaluation activities, including regular activity monitoring, documentation of case studies, best practices and lessons learned, as agreed with line manager
  • Ensure sound financial management and expenditure tracking, and the preparation, delivery and filing of agreed financial documentation
  • Provide inputs for the review of DRC SOPs and other work processes and identify gaps and challenges and make recommendations for improvements
  • Contribute to continual improvements in DRC protection programming and ways of working, through identification and communication of challenges, gaps, recommendations for improvements and lessons learnt (what works well, what does not)

Information Management 

  • Ensure the application and compliance with the information management system which is in place in the area of deployment
  • Ensure files and MOVs are maintained to agreed standards to ensure donor compliance and Accountability

Program Development

  • In collaboration with the Protection Monitoring Team Leader and Field Protection Manager and other colleagues, contribute to the development and design of DRC Attica’s protection program and activities

Research, Advocacy and Communications 

Conduct or support primary and secondary research on designated topics, as agreed under the guidance of the Protection Team Leader or Field Protection Manager

Required Qualifications

  • Working knowledge of the English language is required. Greek is also highly desirable. Additional language skills required: French
  • At least 3 years working experience in a related field
  • Academic background or professional experience in social work, social science or other relevant field
  • Experience of community-based or community mobilization work in a humanitarian context
  • Strong computer skills 
  • High professional ethics 
  • Ability to work in a multinational and multicultural environment  
  • Proactivity, with a sound commitment to teamwork and with a spirit of genuine collaboration 
  • Strong initiative and self-motivated, with a strong commitment to humanitarian principle and high sense of ethics 
  • Excellent communication skills, as well as patience and politeness, are needed 
  • Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required 
  • Multitasking and organizational skills are a must, and a good sense of humor

Required Skills & Qualities

  • Core Competencies of DRC:
    • Striving for excellence
    • Collaboration
    • Taking the lead
    • Communication
    • Demonstrating Integrity
  • Ability to work in a multinational and multicultural environment
  • Proactivity, with a sound commitment to teamwork and with a spirit of genuine collaboration
  • Strong initiative and self-motivated, with a strong commitment to humanitarian principle and high sense of ethics
  • Excellent communication skills, as well as patience and politeness, are needed
  • Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required
  • Multi-tasking and organizational skills is a must, and a good sense of humor

Terms & Conditions

  • The contract will be under the Greek Labor Law (this is a national position)
  • All allowances will be provided to the employees (Christmas, Easter, Vacation bonus)
  • DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.
  • The position will be based in Lesvos (Greece) and national terms and conditions apply

Application Process

Are you interested? Then apply for this position on line: www.drc.dk/about-drc/vacancies/current-vacancies. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.

DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability. DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process. However, applicants must be aware that DRC cannot systemically sponsor non-EU citizen or non-Greek resident for all the steps of legal process to get a work permit and/or a residency permit in Greece.

Applications close on the 9th of July 2020. Applications submitted after this date will not be considered.

Due to the urgency of the position, DRC has the right to recruit a candidate who matches the required profile before the above deadline

This vacancy is now closed.
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