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Protection Officer -PSS/Maternity Cover

Irbid (Jordan)

  • Organization: DRC - Danish Refugee Council
  • Location: Irbid (Jordan)
  • Grade: Mid level
  • Occupational Groups:
    • Protection Officer (Refugee)
    • Disability Rights
    • Public Health and Health Service
    • Social Affairs
    • Gender-based violence
  • Closing Date: 2020-07-11

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The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation

DRC will contribute to enhancing the self-protective capacity and well-being of displacement-affected communities through the provision of group and individual PSS services in Irbid.


DRC is looking for an experienced Protection Officer (PSS) to implement PSS activities in DRC’s Community Centre in Irbid. This position will be for a period of 70 calendar days to provide maternity cover.


About the job


The individual will report directly to Base Manager. Your main duties and responsibilities will be:


  • Conducts outreach for potential PSS beneficiaries.
  • Provides structured group PSS sessions for adult and child beneficiaries, in line with DRC Jordan’s PSS Manuals and DRC Jordan’s PSS SOPs.
  • Provides unstructured PSS activities in line with DRC Jordan’s PSS SOPs, as guided by the Protection Team Leader and PSS Advisor.
  • Provides day-to-day technical support to Protection Assistants (PSS) in the implementation of PSS activities.
  • Ensures all PSS activities are recorded accurately and in a timely fashion on DRC Jordan’s IM system.
  • Implements all necessary MEAL tools, including pre- and post- tests, with support from the MEAL team in base and the MEAL Technical Unit.
  • Alerts the PSS Coordinator and Area Protection Team Leader of any concerns relating to implementation of DRC’s PSS activities.
  • Processes PRs for PSS material, and ensure all sessions have the required materials and tools.
  • Ensures timely referral of cases in need of further support.
  • Participates in internal and external trainings, as requested by the Area Protection Team Leader.
  • Any other activities, as requested by the PSS Coordinator or Area Protection Team Leader.



About you


Required / Desirable


  • BA in social work, psychology, counseling or another relevant social science.
  • At least 2-3 years of experience in protection work in international organizations and humanitarian settings, specifically including experience in PSS programming;
  • Experience in providing trainings and building capacity of staff would be an advantage.
  • Ability to maintain confidentiality, and prioritize the safety and dignity of beneficiaries at all times;
  • Computer Literacy (Microsoft Word, Excel and PowerPoint)
  • Excellent interpersonal and problem-solving skills, creativity and flexibility.
  • Comfortable in a multi-cultural environment, flexible and able to handle pressure well.
  • Flexibility in working overtime when needed;
  • Previous experience  working with refugees in Jordan is an advantage
  • Fluency in written and spoken Arabic & English



In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.



We offer

Designation of Duty Station: Irbid

Start date: ASAP


Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.


Closing date for applications: 11 July 2020



If you have questions or are facing problems with the online application process, please visit

For further information about the Danish Refugee Council, please consult our website

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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