HIMS Assistant - Tripoli

Background/IRC Summary:

Founded in 1933, the International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. The IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The IRC is working in Libya since August 2016, targeting the most vulnerable non-displaced, IDPs, refugees and migrants in hard-to-reach areas. According to assessments, healthcare is considered the priority need in Libya, most urgently in terms of quality health staff, medicines and supplies. There are significant gaps in the response, according to Libya’s Ministry of Health (MoH), the Libyan Red Crescent, UN agencies, and international NGOs. IRC’s team in Libya has the specific goal of reaching those in the hardest hit areas to beneficiaries of all ages and gender, both Libyans and third-country nationals. The health activities will be focused on supporting essential primary health care. The reproductive health activities will specifically target women and girls.

Job Overview/Summary:

The HIMS Assistant is a new position and will report directly to the Health Manager. S/he will be performed a wide variety of clerical duties in support of patient services across multiple sites and departments. As an integral part of our patient services team the position serves in the predefined health facilities in Libya in order to meet performance and quality assurance benchmarks. Essential duties include the sorting of encounters by program, data entry of computerized patient records and update, analyze, and manage the information on daily/ weekly/ monthly bases. Moreover, s/he will implement the HIMS activities at the field and will provide the needed technical support and regular feedback for the different health projects.

Major Responsibilities:

Under the supervision of Health Manager, the HIMS assistant is responsible on entering data, support in developing, strengthening, and quality of health programs’ data collection through:

·Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, and data entry.

·Manages the day-to-day operation of the information management collection and analysis.

·Maintain and update records for all aspects of patient billing and management information records.

·Verify accuracy on all patient encounter forms submitted for processing or billing.

·Completes the computer data back-up on a daily basis, and maintain databases (tasks including data entry and cleaning).

·Manages the flow of health information and disseminate to the team as needed

·Provides the needed information to support health monitoring activities.

·Support in the initiation of surveys; designs data collection tools; reviews and analyses data

·Ensure that health teams have accurate, accountable, and verifiable information concerning its activities, particularly for internal and external verification processes.

·Contributes to monthly internal and external technical report

·Ensure that all relevant stakeholders have timely access to appropriate information;

·Follow up with mobile health teams on daily basis the number of consultations, assistance provided, and data.

·Manages all data compilation for the IRC health program, including data from fixed and mobile clinics, community health mobilizers and caseworkers.

·Support internal and external assessment or evaluation consultants by providing them with necessary information.

·Support with preparation of data for donor reports.

·Work with the programs’ responsible to analyse the data to monitor the indicators’ progress and highlight the main trends and changes.

·Performs other related duties as required.

Staff management

The HIMS assistant will not be line managing any internal staff.

Professional Standards

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Key Working Relationships:

Position Reports to:health manager

Indirect Reporting: HIMS Officer

Working Environment:This position will be based out of the IRC field office in Tripoli.