OHRS coordinates and provides advice and information on pension, social security and insurance schemes and provisions for FAO and other Rome-based agencies. It administers the United Nations Joint Staff Pension Fund (UNJSPF) on behalf of FAO current and former staff members, investigates requests for recognition of accidents/illnesses as Service-Incurred, administers related compensation benefits and manages medical and other insurance plans offered to FAO consultants and other non-staff and retirees.
The incumbent oversees the day-to-day operations on Pensions, Life/Medical Insurance schemes and Compensation Plan for Service-Incurred Accidents, Illnesses and Death and identifies financial requirements for each area, under the supervision of the Office of Human Resources and in consultation with relevant offices in accordance with Financial rules and regulations. He/she ensures that the application of the United Nations Pension regulations, human resources policies, as well as Staff rules and regulations.
This consultancy is located in the Social Security Branch, OHRS.
The Social Security Specialist reports to the Human Resources Officer who supervise the social security unit (OHRS).
Reviews, administers and provides daily operational management of the FAO Staff Compensation Plan, perform contract management for the FAO Medical and Life Insurance Benefits and Schemes as applicable to staff, non-staff, and retirees for FAO. Assists the Secretary of Staff Pension Committee, Advisory Committee for Compensation Claims and Joint Advisory Committee of Medical Coverage to serve the secretariat functions.
Tasks and responsibilities
- Monitor contract implementation for all medical insurance plans, provides performance reports, recommendations, statistics, cost analysis, trends and periodic reports to Senior Management, Committees, and other Third Parties relating to the provision of Medical Insurance Plans; including verifying reports received from various Offices of the Organization;
- Support the Secretary of Staff Pension Committee, prepares the disability case review, follows up with beneficiaries on necessary documents for their eligibility, liaises with Chief Medical Officers in FAO and WFP for medical case reviews, arranges emergency medical evacuation travels, reviews the claims in compliance with FAO Manual Section and identifies any discrepancy;
- Monitor and coordinate the day-to-day operational activities for the Staff Compensation Unit to provide the initial analysis of the Service-Incurred claims, follows up with relevant offices to obtain sufficient information for the Secretary of ACCC, prepares the case studies for Secretary and the Advisory Committee of Compensation Claims (ACCC) review assists in transitional activities for system enhancement;
- Review relevant Manual Sections for compliance with changes to the Medical and Life Insurance Schemes and Staff Compensation proposing required changes and coordinating updates as approved;
- Ensure the appropriate application of human resources policies, Staff rules and regulations in the area of staff compensation and medical insurance schemes, suggesting changes and modifications when necessary;
- Support the Participates in the processes of tendering, analysing bids, negotiating of services and ensuring adherence to service level agreements and KPIs and suggests modifications when needed;
- Provide authoritative interpretations, guidance and advice to staff, participants and beneficiaries with respect to operational practices and requirements for Medical and Life Insurance related benefits;
- Monitor that clients records related to the services of the Medical Insurance Unit are maintained accurately within Social Security benefits database;
- Provide secretarial and analytical support to the Secretary of Joint Advisory Committee on Medical Coverage and to the GLADI ad-hoc Commitee on issues relating to benefit coverage, premium components among other subjects;
- Participate the Critical Incident Response Team in the absence of the OHR divisional focal point; and
- Performs other duties as required.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
- Bachelor Degree/Advanced University Degree in Law, Finance, Business Administration, Human Resources Management or other related fields.
- Five years of experience for candidates with the above-mentioned Advanced University Degrees and seven years of experience for candidates with other non-related Advanced University Degree, in administration, including experience in administration of medical and life insurance schemes, staff compensation or appendix D management, United Nations Joint Staff Pension, human resources management, financial services, legal and other social security matters.
- Working knowledge English, French or Spanish and limited knowledge of one of the other two or of Arabic, Chinese, Russian.
FAO Core Competencies
- Results Focus
- Building Effective Relationships
- Knowledge Sharing and Continuous Improvement
- Work experience in more than one location or area of work.
- Extent and relevance of experience in either Social Security Benefits, Medical Insurance Contract Management or human resources management; or a combination of at least two of these areas
- Demonstrated experience in drafting clearly and concisely reports and policy papers preferably in English
- Demonstrated experience with Enterprise Resource Planning (ERP)
- Knowledge of employee insurance schemes and/or benefit programmes would be an asset
- Familiarity with the United Nations Pension policy and the United Nations payroll logics and operations would be an asset