Protection Coordinator (National Position)
The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water, sanitation, and hygiene sectors. The Norwegian Refugee Council has approximately 9000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs.
The Protection Coordinator works closely with the Protection Advisor to support the implementation of NRC's protection approach and global protection standards across the Syria Response Office (SRO). The PC will work with the programme teams to identify and support the implementation of safe programming initiatives and support development and delivery of training to NRC and LHP teams, through utilizing in-house capacity or external resources. The PC will also work with the Country and Area Offices to create and maintain independent humanitarian space through principled dialogue and negotiations with local authorities. The PC will also contribute to strengthening NRC’s understanding of contextual and humanitarian changes that might impact NRC’s activities, through monitoring and sharing of information. The PC will develop strong working relationships across all SRO areas of operation with protection actors and produce regular context analysis updates on key trends.
Duties and responsibilities
1. Ensure compliance with NRC (global, regional, and national) policies and procedures, handbooks and guidelines, and/or propose new initiatives to bridge gaps and implement these.
2. Develop systems and SOPs and make sure they are implemented accordingly.
3. Identify, analyze, and evaluate key processes and gaps in the team activities and make recommendations for improvement.
4. Contribute to CC strategy development, project proposals and provide input on needs and gaps
5. Ensure capacity building of project staff and transfer key skills
6. Liaise and collaborate with relevant local authorities and other key stakeholders
7. Promote the rights of IDPs/returnees in line with the advocacy strategy
1. Support programmes, Area Offices, and partners to identify priorities (e.g. referrals, inclusion) and contribute to developing Core Competency protection plans
2. Develop and contribute to proposals, donor reports, Standard Operating Procedures (SOPs), Memorandum(s) of Understanding (MoUs), guidelines/checklists and M&E tools to ensure protection is reflected and considered in planning, implementation, and monitoring of NRC activities
3. Provide advice and guidance to Country Office, Area Office teams, Technical Protection Officers and Local Humanitarian Partners (LHPs) on issues related to protection and principled engagement with communities and authorities
4. Support integration of protection in Project Cycle Management processes through contribution in Grant Opening, Review, Closing, Go/No- Go meetings and strategic Area Office and Country Office workshops
5. Coordinate and Facilitate access to learning opportunities for NRC and LHP teams either through in-house delivery or utilizing external expertise (e.g. online training, bringing in a specialized agency)
6. Monitor open source information and humanitarian reports to share internal updates, as well as contribute to reports that strengthen NRC’s understanding of contextual developments in areas of operation
7. Contribute to NRC’s efforts to create and maintain independent humanitarian space by supporting NRC teams in negotiations and relationship building with communities and authorities
8. Represent NRC in relevant coordination and consortia fora (e.g. Protection Working Groups, Gender Task Force, Protection from Sexual Exploitation and Abuse Networks) and share information regularly with Area Office teams to inform decision making and programming
Generic professional competencies for this position:
2. Previous experience in developing capacities in others: both staff and partners
3. Experience developing and delivering participatory training packages and good presentation skills in Arabic/English
4. Experience working in coordination roles and liaising with external actors
5. Experience in research and analysis
6. Ability to multi-task and work with short deadlines
7. Ability to work independently and proactively with limited daily support and supervision
Context related skills, knowledge, and experience :
1. Knowledge of the Syria context and broader Syria crisis
2. Knowledge of global protection standards and relevant bodies of international law
2. Planning and delivering results
3. Working with people
5. Communicating with impact and respect
We can offer
Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline
Contract period: till 31st December 2020 with the possibility of extension subject to funding
Duty Station: This position will be based in SRO office Amman
Salary/benefits: According to NRC’s salary scale and terms and conditions
For more information, please see attached Job Description
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.
We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.
NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities
NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.