The Financial Empowerment Center program aims to improve the financial stability of Sacramento households by providing high-quality, one-on-one financial education and counseling to low-income residents. Financial Empowerment Centers are located in areas with high concentrations of poverty and financial distress. The Financial Coach will provide on-going coaching and counseling services to low-income individuals and families in Sacramento. The Financial Coach position will report directly to the Financial Empowerment Center Program Manager within the Financial Empowerment Center Team. The Financial Coach will have an indirect reporting line to the appointed supervisor in each partner agency that houses the Financial Coach.
●Conduct one-on-one financial coaching and counseling with clients, including:
oProvide financial coaching to a caseload of clients on creating a personal budget, establishing a bank account, taking out loans, and establishing credit, as well as advanced asset building topics, including analyzing credit reports, techniques to build credit, and debt reduction as needed
oAssess client needs and develop individual financial action plans with each client
oProvide individualized financial counseling sessions (including both initial and follow-up sessions) and achieve client outcomes. Make appropriate referrals and integrate other wraparound supports (i.e. benefits, tax preparation) into counseling to achieve greater results
●Lead the implementation of Financial Literacy workshops, including:
oEnsure that all training requirements are met for participants in budgeting, cash management, savings, investment and credit building. Ensure that participants complete required training
oIncrease participant knowledge of financial services and credit offerings
oCoordinate with the FEC Team on internal and external outreach to banks and other community members to assist with financial education and coaching.
o Lead outreach events to recruit new clients in financial education programs
oAccurately track participant attendance, data, and follow-up services
●Collect, track and report required data using client management database
●Successfully complete and pass counselor training, participate in initial trainings and ongoing professional development trainings
●Follow required protocol and program requirements
●Regularly meet with other FEC sites, staff and the FEC Program Manager
●Participate in FEC-wide events and initiatives along with all-staff/program meetings
●Maintain relationships with banks and community volunteers
●Use FEC Database and ETO as assigned to track client services, outcomes, and metrics
●Keep track of and adhere to the program budget throughout the project duration
●Other related duties as assigned.