ASF Program Coordination Intern

SCOPE OF WORK: The IRC in Phoenix is a community-based organization whose primary focus is the resettlement of refugees and newcomers to the Maricopa County community. Each year, the office serves approximately 1,200 refugees through a variety of services. In 2019, the IRC answered the call to serve asylum seekers being dropped off in Phoenix by developing a new program to provide emergency support services, as well as long term case management to asylum seekers who stay in Phoenix. In July 2019, the IRC in Phoenix opened the city’s first 24 hour emergency Welcome Center for asylum seekers, which currently serves approximately 250 people per month. In FY2019, the IRC in Phoenix served nearly 7,500 asylum seekers.

RESPONSIBILITIES: This internship will help support the Asylum Seekers & Families Coordinator meet the needs of a dynamic, 24 hour Welcome Center providing emergency support to newly-arrived asylum seekers and their families.

Project roles and responsibilities include:

●Assisting with engaging visitors, donors, and volunteers supporting the Welcome Center

●Assisting with staff scheduling and record keeping

●Preparing for community engagement activities, both onsite and in community

●Ensuring communication systems are maintained between community, volunteers, and staff

●Assisting with weekly and biweekly community engagement newsletters

●Collecting and compiling data to prepare monthly reports

●Assisting with grant compliance tasks and reporting

LEARNING OUTCOMES:

●Develop experience supporting and developing program management of a fast-paced, dynamic humanitarian aid center.

●Gain exposure to a wide variety of administrative services that support large-scale non-profit and humanitarian work

●Work alongside ASF Program Coordinator for mentoring and development

●Develop marketable skills in volunteer recruitment, coordination, scheduling, and community engagement