Communications & Engagement Analyst
Colombo
- Organization: UNDP - United Nations Development Programme
- Location: Colombo
- Grade: Junior level - NO-A, National Professional Officer - Locally recruited position
-
Occupational Groups:
- Operations and Administrations
- Communication and Public Information
- Malaria, Tuberculosis and other infectious diseases
- COMMUNICATION, ENGAGEMENT, PARTNERSHIP
- Closing Date: Closed
Background
Duties and Responsibilities
- Facilitate the inclusion of innovation practices and resources into UNDP’s programmes, projects, services, and partnership engagement approaches
- Facilitate the contribution of Sri Lankan citizens and institutions in development innovations via CO and corporate UNDP innovation resources and access points
- Collaboration with programme portfolio teams, projects, policy advisory and engagement team to co-develop innovative approaches
- Leveraging contemporary communication channels and platforms, reaches all relevant audiences including stakeholders, experts, sponsors and institutions and citizens with effective and continuous messaging that expands UNDPs position and engagement around the SDGs and Sri Lanka’s development agenda.
- Develops, packages and produces tailored and relevant communication materials and products.
- Create media and information campaigns in local and regional media that position UNDP, as well as UNDP’s partners, and ensure the role and voices of UNDP and its collaborating partners are widely seen and heard in the national development dialogue.
- Capitalize on UNDP communication, outreach, and convening capability to provide a communications platform for citizen actors in development, with emphasis on Sri Lankan youth and business community.
- Creates a network of critical communication actors, partners and platforms essential for advancing development cooperation, innovation, and collaboration in Sri Lanka.
- Systemically supports the integration of innovation approaches and external public engagement in UNDP’s programming and project development.
- Seeks client feedback on communication products and efforts
- Learn how clients and collaborators consume communication products and services, identifying information and data to facilitate greater reach, clarity and impact.
- Identifies effective partner communication strategies and seeks to align and join efforts when useful to advancing UNDP’s shared agenda with its collaborative partners.
- Provide basic and useful explanations to clients on communications requirements.
- Promotes use and citizen voices and institutional consumers to “tell the story” of development in Sri Lanka in appropriate media and fora.
- Proactively propose avenues for external engagement in UNDP’s work, utilizing the richness of ideas and energy to co-create within Sri Lankan communities and youth.
- Support UNDP knowledge and advisory teams in integrating innovation approaches in the design of projects and collaborative initiatives.
- Briefs portfolio teams on messaging effectiveness, identifying successes and impediments.
- Lead internal workshops and training on social media usage that promote UNDP and avoid negative outcomes.
- Leads the crafting of, together with programme and policy teams, consumable messages and implement interventions for targeted audiences that expand and secure UNDPs reach.
Competencies
Competencies and Selection Criteria
| Description of Competency at Level Required (For more comprehensive descriptions please see the competency inventory) |
In this section list all core competencies as well as the most relevant technical/functional competencies the role will require along with the appropriate level. A Detailed list of competencies can be accessed through the following link: https://intranet.undp.org/unit/ohr/competency-framework/SitePages/Home.aspx | |
Core |
|
Innovation Ability to make new and useful ideas work | Level 4: Adept with complex concepts and challenges convention purposefully |
Leadership Ability to persuade others to follow | Level 4: Generates commitment, excitement and excellence in others |
People Management Ability to improve performance and satisfaction | Level 4: Models independent thinking and action |
Communication Ability to listen, adapt, persuade and transform | Level 4: Synthesizes information to communicate independent analysis |
Delivery Ability to get things done while exercising good judgement | Level 4: Meets goals and quality criteria for delivery of products or services |
Technical/Functional | Detailed list of competencies can be accessed through https://intranet.undp.org/unit/ohr/competency-framework/SitePages/Home.aspx and hiring managers are encouraged to familiarize themselves for more information |
Graphic Design Ability to communicate visually and create appealing UNDP graphic products | Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise |
Multimedia / Content Development Originating and/or editing written content for media and the general public to be disseminated through press or other online outlets | Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise |
Brand Quality Management Ability to strengthen UNDP's identity and distinction through its brand and uphold it to a high level of quality | Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise |
Social Media Ability to represent and promote the UNDP’s work in virtual communities / networks and promote citizen engagement in UNDP's work | Level 4: apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise |
Cultural Translation Ability to translate information into the context of the culture | Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise |
Innovation, Outreach, and Partnerships Ability to communicate within and at large, participate in peer communities and engage substantively | Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise |
Required Skills and Experience
- Advanced (Master's) or Bachelor’s Degree in media relations, journalism, publishing, or a related field.
- Master’s Degree with 0 years or bachelor’s with 2 years of relevant experience at the national or international level in public relations, communications or advocacy.
- Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based management systems.
- Previous UN experience would be an added advantage
- Experience in brand management and journalism is desirable.
- Fluency in English. Fluency in other national languages will be an added advantage.
Disclaimer
Important applicant information
All posts in the GS categories are subject to local recruitment.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Workforce diversity
UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.
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