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Communications & Engagement Analyst

Colombo (Sri Lanka)

  • Organization: UNDP - United Nations Development Programme
  • Location: Colombo (Sri Lanka)
  • Grade: NO-A, National Professional Officer - Locally recruited position - Junior level
  • Occupational Groups:
    • Operations and Administrations
    • Communication and Public Information
    • Malaria, Tuberculosis and other infectious diseases
  • Closing Date: 2020-09-20

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Background

Next Generation UNDP builds on our existing assets—worldwide presence, thought leadership, and over 50 years of experience—to help countries and communities respond to a fast-changing development landscape. We are creating new solutions, building collaboration platforms, and sparking new partnerships and instruments for development. These innovations are disrupting the way our organization thinks, invests, manages, and delivers—so we can perform faster and better than ever to accelerate progress towards the Sustainable Development Goals. Aligned with this thinking, UNDP in Sri Lanka has reorganized and moved  to  an integrated collaborative business model. Internally, an energetic and innovative team has converged around the planning, design, implementation and quality assurance of an integrated programme in a fast-paced environment. Fostering strategic partnership and alliances with different stakeholders will require a team which consistently approaches work with energy and a positive, constructive attitude and has a strong client orientation. Strong UN partnerships are valued for Delivering Together in a true spirit of collaboration and teamwork.
 
Post Context:
 
Under the guidance and direct supervision of the Team Leader- Policy & Engagement , the Communications & Engagement Analyst leads the implementation of the UNDP global communications strategy, as well as in the design, management and implementation of the Country Office communications and publication strategies which are geared to influence the development agenda, promote public and media outreach and mobilize political and financial support for UNDP.  In doing so, the incumbent facilitates internal communication towards the inclusion of innovative practices and resources into UNDP’s programmes, projects, services, and partnership engagement approaches while leveraging communications channels with external stakeholders. 
The Communications & Engagement Analyst, working closely with all teams and Senior Management is the daily face of UNDP to the outside world.  Through casting both a broad information net as well as targeted communication efforts, the Communications & Engagement Analyst projects the work and identity of UNDP outward and the perspectives and needs of the client communities in ward and will be the primary focal points for brand management, media engagement and communications.  
The Communications & Engagement Analyst, through keen awareness of communication actors and issues in Sri Lanka, positions and prepares UNDP colleagues for successful communication engagements with the press, government, formal presentations with institutional actors and non-traditional settings as well.  The Communication and Engagement Analyst prepares the field for the optimal visibility of UNDP’s substantive and innovative collaboration efforts in achieving Sri Lanka’s grand challenge.
 

Duties and Responsibilities

Ideas & Expertise:
  • Facilitate the inclusion of innovation practices and resources into UNDP’s programmes, projects, services, and partnership engagement approaches
  • Facilitate the contribution of Sri Lankan citizens and institutions in development innovations via CO and corporate UNDP innovation resources and access points
  • Collaboration with programme portfolio teams, projects, policy advisory and engagement team to co-develop innovative approaches 
  • Leveraging contemporary communication channels and platforms, reaches all relevant audiences including stakeholders, experts, sponsors and institutions and citizens with effective and continuous messaging that expands UNDPs position and engagement around the SDGs and Sri Lanka’s development agenda.  
  • Develops, packages and produces tailored and relevant communication materials and products.
  • Create media and information campaigns in local and regional media that position UNDP, as well as UNDP’s partners, and ensure the role and voices of UNDP and its collaborating partners are widely seen and heard in the national development dialogue. 
  • Capitalize on UNDP communication, outreach, and convening capability to provide a communications platform for citizen actors in development, with emphasis on Sri Lankan youth and business community.
 
Partnership engagement:
  • Creates a network of critical communication actors, partners and platforms essential for advancing development cooperation, innovation, and collaboration in Sri Lanka.
  • Systemically supports the integration of innovation approaches and external public engagement in UNDP’s programming and project development.
  • Seeks client feedback on communication products and efforts
  • Learn how clients and collaborators consume communication products and services, identifying information and data to facilitate greater reach, clarity and impact.
  • Identifies effective partner communication strategies and seeks to align and join efforts when useful to advancing UNDP’s shared agenda with its collaborative partners.
  • Provide basic and useful explanations to clients on communications requirements.   
  • Promotes use and citizen voices and institutional consumers to “tell the story” of development in Sri Lanka in appropriate media and fora.
 
Team Collaboration:
  • Proactively propose avenues for external engagement in UNDP’s work, utilizing the richness of ideas and energy to co-create within Sri Lankan communities and youth.
  • Support UNDP knowledge and advisory teams in integrating innovation approaches in the design of projects and collaborative initiatives. 
  • Briefs portfolio teams on messaging effectiveness, identifying successes and impediments.
  • Lead internal workshops and training on social media usage that promote UNDP and avoid negative outcomes.    
  • Leads the crafting of, together with programme and policy teams, consumable messages and implement interventions for targeted audiences that expand and secure UNDPs reach. 
 

Competencies

Competencies and Selection Criteria

 

Description of Competency at Level Required

(For more comprehensive descriptions please see the competency inventory)

In this section list all core competencies as well as the most relevant technical/functional competencies the role will require along with the appropriate level.  A Detailed list of competencies can be accessed through the following link: https://intranet.undp.org/unit/ohr/competency-framework/SitePages/Home.aspx

Core

 

Innovation

Ability to make new and useful ideas work

Level 4: Adept with complex concepts and challenges convention purposefully

Leadership

Ability to persuade others to follow

Level 4: Generates commitment, excitement and excellence in others

People Management

Ability to improve performance and satisfaction

Level 4: Models independent thinking and action

Communication

Ability to listen, adapt, persuade and transform

Level 4: Synthesizes information to communicate independent analysis

Delivery

Ability to get things done while exercising good judgement

Level 4: Meets goals and quality criteria for delivery of products or services

Technical/Functional

Detailed list of competencies can be accessed through https://intranet.undp.org/unit/ohr/competency-framework/SitePages/Home.aspx

 and hiring managers are encouraged to familiarize themselves for more information

Graphic Design

Ability to communicate visually and create appealing UNDP graphic products

Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise

Multimedia / Content Development

Originating and/or editing written content for media and the general public to be disseminated through press or other online outlets

Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise

Brand Quality Management

Ability to strengthen UNDP's identity and distinction through its brand and uphold it to a high level of quality

Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise

Social Media

Ability to represent and promote the UNDP’s work in virtual communities / networks and promote citizen engagement in UNDP's work

Level 4: apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise

Cultural Translation

Ability to translate information into the context of the culture

Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise

Innovation, Outreach, and Partnerships

Ability to communicate within and at large, participate in peer communities and engage substantively

Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise

 

Required Skills and Experience

Education
  • Advanced (Master's) or Bachelor’s Degree in media relations, journalism, publishing, or a related field. 
 
Experience
  • Master’s Degree with 0 years or bachelor’s with 2 years of relevant experience at the national or international level in public relations, communications or advocacy.
  • Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based management systems.
  • Previous UN experience would be an added advantage 
  • Experience in brand management and journalism is desirable. 
 
Language Requirements
  • Fluency in English. Fluency in other national languages will be an added advantage.  
 

Disclaimer

Important applicant information

All posts in the GS categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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