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Regional Cash and Voucher Assistance (CVA) Coordinator

Beirut (Lebanon)

  • Organization: IFRC
  • Location: Beirut (Lebanon)
  • Grade: Mid level
  • Occupational Groups:
    • Project and Programme Management
    • Cash-Based Interventions
    • Managerial positions
    • Logistics
    • Malaria, Tuberculosis and other infectious diseases
  • Closing Date: 2020-09-27

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The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian network, that reaches 150 million people each year in 190 National Societies through the work of over 17 million volunteers. The Secretariat acts before, during and after disasters, crises and health emergences in order to meet the needs and improve the lives of vulnerable people. Our work is guided by seven Fundamental Principles (humanity, impartiality, neutrality, independence, voluntary service, unity and universality) and by Strategy 2020, which voices our collective vision and determination to move forward in tackling the major challenges that confront humanity in the present decade. In recent years there has been a dramatic increase in employing cash as a response option during emergencies. Cash and Voucher Assistance (CVA) has accounted for a large proportion of DREF and Emergency Appeal’s budgets globally. Cash is a significant aspect of humanitarian response and one which is likely to grow significantly in the next few years. Donors will increasingly call for larger-scale cash programmes to meet a range of basic needs and expect either one primary grant or more coherent approaches between organisations. National Societies are showing great interest in developing their cash capacity and expertise in order to use cash as the default response option in times of crisis. In light of this trend, the IFRC is making investments in CVA capacity both at global and regional levels ensuring that capacities and resources are in place to take CVA forward. While the global Cash team in Geneva provides global leadership and support in coordination with the Cash Peer Working Group (CPWG) and the Cash Advisory Group (CAG), the regional Cash and Voucher Assistance Coordinator will focus more on technical implementation and support to National Societies in the region both in preparedness and response to enable them to use CVA as a modality to meet the needs of the most vulnerable in a timely manner during both small and large scale disasters and crises. The Coordinator will also support coordination efforts in the region. While the regional CVA Coordinator is under direct supervision of the regional Head of DCPRR, he/she will work closely with movement partners and with the Cash team in Geneva as well as with the focal persons in the cluster and country offices to ensure a synergy and holistic approach to IFRC cash policy and to the support to the National Societies.

Job Purpose

Under the direct supervision of the Head of DCPRR – MENA region and the technical management of cash team in Geneva, the Regional CVA Coordinator will focus on:

  • The successful implementation of the Regional Cash Plan of Action 2019-2021 (including the required revision/s)
  • Provide leadership, guidance and technical expertise for cash-based response interventions across the Region to Movement partners, and support cash preparedness initiatives as relevant.
  • Facilitate the contextualization and implementation of the Movement Cash Roadmap at regional and sub-regional levels
  • Ensure coordination, cooperation, networking and partnership within and outside the Movement
  • Support knowledge management, raising awareness and acceptance within the Movement across the region
  • Strengthen resource mobilization and reporting in relation to CVA

This position will contribute to the achievement of all Movement specific targets for cash (mainly IFRC set targets).

Job Duties and Responsibilities

1.1 Preparedness:

  • Provide cash preparedness technical support to the National Societies (NS) across the region in collaboration with Movement partners. This technical support should be centered on NS’ already engaged in cash-based assistance and in strengthening their cash readiness
  • Support advocacy, CVA preparedness technical support and initiatives towards NSs’ new to CVA to create interest and get the “buy in” and commitment
  • Promote and provide overall coordination and technical support to PNS and other movement partners’ supported cash preparedness initiatives in the region
  • Provide technical guidance and support to the NS CVA focal persons to take an active role or lead in-country cash coordination forums.
  • Provide technical support to National Society to play a clearly mandated role as an auxiliary to government within nationally led cash-based responses with clear links to social protection when appropriate
  • Explore the possibilities of advancing the use of CVA to serve social protection potential interventions in the region.

1.2 Emergencies:

  • Be the focal person for Cash in Emergencies across the Region providing technical support to DREF, Emergency Appeals (EAs) such as COVID-19 EA, joint task force meetings as well as deployment of cash surge capacity or NS personnel who have completed PECT training.
  • Technical line management, provide guidance and technical support to regional surge capacities and in-country cash personnel including the development of ToRs, sharing of lessons learned / good practice, as well as ensuring that all cash profiles are incorporated in the surge database.
  • Provide remote or face to face technical support to NS in assessing the feasibility of cash, programme design, and the implementation and monitoring of small, medium and large-scale cash interventions in line with IFRC Cash SOPs and CVA good practices.
  • Advise, support and promote adaptation of various tools including RCM toolkits to local context
  • Promote appropriate planning, monitoring, evaluation, accountability and learning (PMEAL) and reporting systems are in place so that information is collected for the sake of analysis of response effectiveness and efficiency
  • Provide guidance to the NS cash focal person to report on cash-based interventions in their DREFs, EA and other CVA implemented with bilateral support from Movement and non-Movement partners, maintaining data on cash response across the region
  • Facilitate the understanding of the global cash strategy and plan through regional and cluster NS leadership meetings.
  • Align the cash component under the regional PoA with the regional movement CVA roadmap.
  • Ensure effective CVA advocacy and communications reach all National Societies in the region and Movement partners.
  • Advocate for / promote, as relevant proper inclusion of the PGI and CEA components in any CVA intervention.

Ensuring coordination, cooperation, networking and partnership within and outside the Movement

  • Represent the IFRC in internal and external CVA meetings and contribute to technical, coordination and advocacy initiatives within the RC/RC Movement or with other partners, the wider humanitarian community, donors and the public sector.

  • Set-up and lead the coordination of Movement regional CVA Technical Working Group by involving representatives from Partners present in the Region as well as the representatives from NSs carrying out cash responses / preparedness/. Organize the monthly/quarterly meetings/calls to ensure coordination and information sharing across the region.

  • Contribute to building stronger partnerships, coordinate activities, support better positioning of IFRC and Movement partners, identify areas of collaboration with external key stakeholders such as UN Agencies, International NGOs, and the Private and Academic Sector in the region.

Ensuring knowledge management, public awareness and public education within and across the region

  • Support the NS with its own communications and advocacy capacity in CVA and their representation in external cash coordination groups as necessary.
  • Together with the reginoal cash and voucher Center of excellence, document as relevant the cash preparedness process, and draft case studies to profile the work of the National Societies highlighting good practice and lessons learnt. Share and disseminate CVA news, documentation and training opportunities that exist within and outside the Movement.
  • Support Partner National Societies in their bilateral CVA programming (preparedness and response) within the region, ensuring that bilateral projects are integrating and using the standards IFRC tools and methodologies and extract learnings.
  • Lead the roll out of IFRC wide global CVA standards, tools, procedures and advocacy activities in the region and with the targeted National Societies.
  • Promote and support the implementation of the concepts of Labs, Hubs, Field Schools and other innovative approaches and methodologies in cash preparedness.

Strengthening resource mobilization and reporting in relation to CVA

  • Together with the regional PRD Unit, explore new opportunities for funding, from multilateral finance institutions such as the World Bank where cash is part of shock responsive social protection and from the development budget lines of donors
  • Collect and update, with a quarterly frequency, CVA data in sub-regions to ensure more accurate and accountable CVA metrics, including both IFRC and PNS supported cash activities.
  • Actively seek and secure CVA funds to continue and expand the CVA preparedness work with NSs. Specifically investing in piloting regional payment service options for the NSs, taking learning from the recent global responses in Africa, Asia-Pacific, Americas and Europe
  • Undertake any other task as required by the Head of DCPRR in line with the “One DCPRR Team Approach”

Duties applicable to all staff

  • Actively work towards the achievement of the Federation Secretariat’s goals
  • Abide by and work in accordance with the Red Cross and Red Crescent principles
  • Perform any other work-related duties and responsibilities that may be assigned by the line manager


University degree in Disaster Management/ Disaster response or equivalent experience and knowledge - required.


  • At least five years’ experience of successful CVA implementation (i.e.: assessments and market analysis, CVA feasibility, design, implementation and M&E) and in developing CVA programmes that are inclusive and gender sensitive in at least one context and preferably within the RC/RC Movement – required
  • Demonstrated experience in programming in emergency, recovery and development contexts using cash as response tool – required
  • At least seven years’ experience in disaster management or response in humanitarian operations – preferred
  • Demonstrated experience in assessment which includes needs, market and cash feasibility considerations – required

  • Experience with alternative cash transfer delivery mechanisms and working with private sector – preferred

  • Experience of successful institutional fundraising and managing donor relations and adequate narrative and financial reporting – required

  • Proven capacity building experience with NS or equivalent, delivering trainings and providing on the job training and coaching – required

  • Knowledge and experience of working with HNS and PNS – required

  • Experience coordinating and advocating to external stakeholders including government, NGOs, UN and Donor organisations – required

  • Experience living and working in challenging and multicultural environments ­**– required**

Knowledge, skills and languages

  • Sound knowledge of and commitment to a holistic approach to disaster management, with an understanding of recovery through multi sectorial approach – required
  • Acquaintance with Federation DM tools (FACT, RDRT, ERU, PECT, VCA and others) – preferred
  • Technical training in design, implementation and monitoring of CVA – required
  • Technical training in disaster preparedness, response and recovery – preferred
  • Proven skills in strategic and operational planning, budgeting and reporting emergency response that included CVA – required
  • Understanding of the key issues relating to delivering cash at scale and skills to address them – required
  • Proven analytical skills and the ability to think strategically while under pressure – required
  • Experience working in insecure environments will be an asset – preferred
  • Excellent interpersonal, communication and negotiating skills – required


  • Fluently spoken and written English – required
  • Good command of Arabic/and or French – preferred

Competencies and Values

  • VALUES: Respect for diversity; Integrity; Professionalism; Accountability
  • FUNCTIONAL COMPETENCIES: Building Alliances; Empowering Others
  • CORE COMPETENCIES: Communication; Collaboration and Teamwork; Pro-activity; National Societies and Customer Relations; Creativity and Innovation; Building Trust

If you are interested in this position, please apply through the IFRC website:

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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