Business Analyst- Sudan Family Support Programme - Consultant
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
WFP is currently providing technical assistance to the Government of the Republic of Sudan for the establishment of the Sudan Family Support Programme. The Sudan Family Support Programme will be a large-scale social safety net Programme, which that will provide cash assistance to around 80% of Sudanese households.
As part of WFP’s technical assistance provision for the Sudan Family Support Programme, WFP will be assisting the Government in building a digital delivery platform, inclusive of a management information system (MIS). The digital delivery platform and MIS are meant to allow for data to flow from the civil registry into an MIS, where monthly payment lists and entitlement transfer calculations will be made.
The Business Analyst will be responsible for working directly with the Ministry of Finance to define the different modules of the digital delivery platform and the requirements for each module. The Business Analyst will then provide these requirements to the contracted development firm and serve as the main focal point from WFP on the development of the platform. The Business Analyst will then work with the government to test the modules as they become available, collect feedback, communicate changes back to the development company, and provide training to government staff on the final platform.
- Analyse the sub-processes needed for the implementation of the Sudan Family Support Programme and define the overarching modules for a digital delivery platform.
- Work with government counterparts to define the specific requirements for each module and
- integration points with other Government systems/platforms.
- Document through diagrams, flowcharts, data models, user experience designs, and storyboards the business requirements of each module.
- Develop and prioritize the development backlog for the platform.
- Work directly with the contracted development company and communicate the business requirements and backlog directly to them.
- Facilitate regular check-ins with the contracted development team to review progress and further refine or define business requirements.
- Pilot and test modules with the government as they are finished, gathering feedback, and communicating changes back to the development company.
- Write SoPs for the use of the different modules of the digital delivery platform.
- Providing trainings and capacity development to the government personnel on how to utilize the modules as they become finalized.
- Handover solutions architecture documentation and other artefacts including service catalogue at the end of the contract to digital solutions lead and lead developer from the government for further maintenance.
- Perform regular operational process analysis to find ways to reduce system duplication, increase efficiency.
- Other duties, as required.
- Documented mapping of requirements for each module of the platform.
- Completion and deployment of the digital delivery platform.
- Government staff trained and using the digital delivery platform.
- SoPs for the use of the digital delivery platform written and translated.
- Develop a service catalogue of all operational solutions and capabilities of the digital delivery platform.
- Provide capacity building to the government for how to define business requirements, work with developers, and implement new technologies.
Education: Advanced University Degree and/or advanced courses/training in Business Administration, International Relations, Computer Science, Data Management, Statistics and/or other relevant discipline.
Experience: 5+ years or more of relevant progressive work experience in business analysis, data management and design/implementation of IT applications. Proven experience in translating business requirements to various stakeholders and working with software developers.
Knowledge & Skills: Project management skills; experience using Jira of similar software; advanced data analysis skills; and, experience in creating diagrams, flowcharts, and data models.
Language: Fluency (level C) in English and Arabic.
29 September 2020 (CET)
Female applicants and qualified applicants from developing countries are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.