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Policy Officer

Amman (Jordan)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Amman (Jordan)
  • Grade: Level not specified
  • Occupational Groups:
    • Legal - Broad
    • Political Affairs
    • Malaria, Tuberculosis and other infectious diseases
  • Closing Date: 2020-10-01

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The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water, sanitation, and hygiene sectors. The Norwegian Refugee Council has approximately 9000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs.

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships. 

Duties and responsibilities
Generic responsibilities   
1. Ensure adherence with NRC policies, tools, handbooks, and guidelines
2. Implement delegated CC project portfolio according to the plan of action
3. Prepare and develop status reports as required by management
4. Ensure proper filing of documents
5. Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist
6. Promote and share ideas for technical improvement
Specific responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus, and type of program intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
1. Provide written translation of a wide variety of documents for internal and external use, including, but not limited to: project documents, internal policies, reports, official correspondence, monitoring, and evaluation tools, support documents, internal communications, media products, and content gathered from the field including stories, testimonies, and audio/visual materials.
2. Translate between English and Arabic conforming to the standards required by each project (Media and Advocacy, Education, Information, Counselling and Legal Assistance, Shelter and WASH, and Food Security and Livelihood).
3. Provide interpretation and facilitation of meetings with field staff and beneficiaries in English and Arabic as required.
4. Support in the development of NRC policy positions on humanitarian issues including displacement, conflict dynamics, needs, and gaps by drawing on inputs and information from field teams.
5. Support in the conduct of field-based research on humanitarian access trends in Syria for regularly NRC publications.
6. Support in collecting testimonies and stories from beneficiaries and communities to inform NRC’s advocacy and communications work.
7. Draft NRC Advocacy products such as talking points and messaging as well as case studies and briefing notes.
8. Facilitate the planning and implementation of NRC Advocacy activities and the production of relevant material.
9. Attend internal meetings representing the Advocacy team to support a coherent understanding of policy within NRC and allow for close cooperation between program teams and advocacy.
10. Perform any other tasks as requested by Advocacy Advisor.
1. Experience from working as an officer in a humanitarian/recovery context
2. Previous experience from working in complex and volatile contexts
3. Documented results related to the position’s responsibilities
4. Bachelor’s degree (academic background in international humanitarian/human rights/forced migration law and policy)
5. Tailored practical and/or research experience on the topics related to internal displacement and durable solutions would be an asset
6. Experience working with conflict-affected communities 
7. Excellent communication skills
8. Fluency in Arabic, English both written and verbal
9. Good knowledge of the context in Syria
10. Good knowledge of the software programs (MS Word, Excel, Access, PowerPoint) 
Personal qualities
1. Handling insecure environments
2. Working with people
3. Coping with change
4. Planning and delivering results
5. Communicating with impact and respect
6. Analyzing
We can offer

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline
Contract period: till 31st December 2020 with the possibility of extension subject to funding
Duty Station: This position will be based in SRO office Amman
Salary/benefits: According to NRC’s salary scale and terms and conditions
For more information, please see attached Job Description

Job Description

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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