Assistant Examiner

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE\:  please note that the deadline for applications is indicated in local date and time.

  

 

 

1. Organizational Setting

    

   The post is located in the Operations Service of The Hague Registry, Brands and Designs Sector.  The Operations Service processes international design applications and other transactions related to the administration of the various Acts of the Hague Agreement.

    

2. Purpose Statement

    

   The incumbent examines international design applications, processes changes or decisions regarding international registrations, and provides customer service to users of the Hague System.

    

3. Reporting Lines

    

   The incumbent works under the supervision of the Head of the Operations Service.

    

   

 

The incumbent will perform the following principal duties\:

   

 

a.   Provide an examination of standard international design applications and a preliminary examination of complex cases;

    

 

b.   Verify the data concerning applications entered into the computer system;

   

 

c.   Provide a preliminary verification of the conformity of applications for international registration according to the applicable legal texts (Hague Agreement Concerning the International Registration of Industrial Designs) and, if necessary, draft irregularity letters;

   

 

d.   Follow-up of international applications with regard to irregularity letters sent and, in particular, decisions on the action to be taken after the receipt of the replies to these irregularities from applicants;

   

 

e.   Process renewals, refusals, rectifications or any other documents received with respect to an international design application;

    

 

f.    Verify fees and follow-up with the financial services on payments;

   

 

g.   Provide first-level customer support on examination matters and supply information of a practical nature to users and potential users relating to the procedure for international registration, the status of applications being examined or already recorded in the International Register, the payment of fees or any other related questions;

   

 

h.   Perform other related duties as required.

     

 

 

   

 

Education (Essential)

 

Completed secondary education.

   

 

Education (Desirable)

 

University degree.

    

 

Experience (Essential)

 

At least five years of work experience including experience in a customer service environment.  Experience in formalities processing of patent/trademark/industrial design applications or comparable work.

   

 

Language (Essential)

 

Excellent written and spoken knowledge of one official language of the United Nations and working ability in a second language (one of which is English).

    

 

Job Related Competencies (Essential)

 

Excellent customer service orientation with the ability to deliver high-quality customer services.
Good IT skills for document processing, data management and data search.
Ability to work within the rules, regulations and procedures governing the area of work.
Meticulous attention to detail and ability to spot irregularities.
Good time management and work organization skills.
Ability to work on own initiative and with a marked sense of teamwork and shared responsibility.
Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with respect for diversity.

   

 

 

   

 

1. Communicating effectively.

2. Showing team spirit.

3. Demonstrating integrity.

4. Valuing diversity.

5. Producing results.

6. Showing service orientation.

7. Seeing the big picture.

8. Seeking change and innovation.

9. Developing yourself and others.

   

 

5. Information

  

Monthly salary (Net of tax)\:  6,270 CHF

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

 

Additional Information

   

General Service posts are subject to local recruitment.  Staff in the General Service category are recruited in the host country or within reasonable commuting distance of the Headquarters.

 

Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years.

 

 

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

   

   

 

By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

   

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.

 

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Additional testing/interviewing may be used as a form of screening. Initial appointment is subject to satisfactory professional references.

  

Additional background checks may be required.