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Social Protection Programme Manager-P4 (IA&UNJP)

Hanoi (Vietnam)

  • Organization: ILO - International Labour Organization
  • Location: Hanoi (Vietnam)
  • Grade: P-4, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
    • Project and Programme Management
    • Managerial positions
    • Development Cooperation and Sustainable Development Goals
    • Civil Society and Local governance
    • Social Affairs
  • Closing Date: 2020-10-22

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Grade: P4  

Vacancy no.: DC/HANOI/P/2020/02
Publication date: 01October 2020
Application deadline (midnight Hanoi time): 22 October 2020


Job ID: 4470 
Department: RO-Asia and the Pacific 
Organization Unit: CO-Hanoi 
Location: Hanoi   
Contract type: Fixed Term 

Contract duration: 12 months (as of 01/01/2021) 


Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.


In order to support the best informed process in the filling of the present vacancy by direct selection, the ILO invites interested candidates to submit their candidature online by the above date.


Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates.
1. Introduction



UN Joint Programme


The ILO is one of the implementing partners of the United Nations Joint Programme (UNJP) “Accelerating Viet Nam’s transition toward inclusive and adaptive social protection”. The main objective of the UNJP is to support Viet Nam in accelerating the transition towards an inclusive and adaptive social protection (SP) system by demonstrating the potential of an integrated multi-tiered family benefits system (MTSFB) using a life-cycle approach; an extended social care services system; and a modern and effective service delivery system. It will support the Government of Viet Nam (GOVN) to accelerate the achievement of the targets established under the social protection related Master Plans by expanding the coverage and efficiency of social insurance (SI) and social assistance (SA) to target groups insufficiently covered and at risk of being left behind.


From the UN side, the Project is jointly implemented by ILO, UNICEF, UNDP and UNFPA. The Resident Coordinator’s Office will coordinate the work of the four agencies and co-chair the Steering Committee with MOLISA. ILO is the technical lead agency. ILO is also the chair of the UN’s Inclusive Growth and Social Protection Result Group.


Irish Aid


As part of the Irish Aid-ILO Partnership Programme (2017-2020), the global project “Inclusive Growth, Social Protection and Jobs” intends to promote and strengthen social protection in selected countries and foster South-South cooperation and exchange of knowledge. The project contributes to the implementation of the ILO’s Global Flagship Programme on Building Social Protection Floors for All, (SPF’s) 2016-30. Viet Nam is one of the countries supported by the ILO/Irish Aid project.

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In addition, Viet Nam is one of the countries covered by the project on “Promoting and building social protection in Asia - Phase IV” (2021-2023) (ILO/Japan). The Projects aims at promoting the implementation of nationally defined social protection floors aiming at providing income security to vulnerable workers and those in informal employment, and progressively covering them under more comprehensive social security systems. The project’s strategy to extend social protection coverage is through tackling the low enforcement of social security laws, in particular among the micro, small and medium enterprises, self-employed and informal workers. A particular focus of the Project will be in the area of unemployment insurance.


The Programme Manager will be responsible for managing the implementation of these three projects, and ensure the coordination and consistency of the ILO portfolio on Social Protection (including activities implemented under additional funding sources). He/she will ensure that the programmes contribute to coherent ILO country intervention on social protection, including its contribution to the national plans for the achievement of the SDG, under the overall framework of Viet Nam Decent Work Country Programme (2017-2021) and the One Strategic Plan 2017-2021. The portfolio includes the coordination of technical assistance and training activities and the provision of high-level technical advice to the Vietnamese counterparts.


With ILO as lead agency of the UNJP, the Programme Manager will also be in charge of technically coordinating the programme implementation with the Government and other participating UN Agencies. The technical coordination will be done in close collaboration with the Resident Coordinator’s Office which is in charge of the overall programme coordination.


The Programme Manager will report to the Director of the ILO Country Office for Viet Nam (CO-Hanoi) with technical backstopping provided by the Senior Social Protection Specialists of the Decent Work Technical Support Team in Bangkok (DWT-Bangkok). Technical inputs and support will also be provided by the Social Protection Department (SOCPRO) in ILO Headquarters in Geneva. The Programme Manager will work in close collaboration with the UN Resident Coordinator, the Resident Coordinator’s Office and the other implementing agencies and the ILO experts in charge of other components of the Irish Aid Project, including the Global and the Southern Africa components.

2. Main duties and responsibilities:


The Programme Manager will be responsible for the management of ILO components under the above-mentioned projects, including the design, supervision and monitoring of all activities required for the achievement of the UNJP objectives and their related outputs, in accordance with the respective Programme/Project implementation plans.


The incumbent will undertake the following tasks:


  1. Ensure effective coordination, implementation, monitoring and evaluation of the Programme/Projects activities, in accordance with the policies, programme strategies, programming guidelines, administrative and financial procedures of the ILO and country/action programmes and the Joint SDG Operation Guidance.
  2. Manage efficiently the ILO human resources of the projects, including recruitment where applicable, training, technical supervision and monitoring, and performance.
  3. Prepare periodic and ad- hoc progress notes on the status of programmes planning and their implementation and establish coordination with concerned UN partner agencies; the UN RCO and ILO departments as well as external partners in Viet Nam.
  4. Support the RCO in the Coordination of the UNJP, including leading the preparation of narrative reports and the submission of a consolidated report to the Fund Secretariat, through the RC. Support the RC in the production of monitoring updates and additional insights if required by the Fund Secretariat.
  5. Support ILO Director as chair of the UN’s Inclusive Growth and Social Protection Result Group and coordinate technically the result group works, including the coordinating with all UN participating agencies.
  6. Be responsible for the effective management and timely delivery of funds/budget assigned to ILO in the UNJP and Irish Aid Project, as well as support UN RCO in ensuring the effective management and timely delivery of the UNJP SDG funds.
  7. Provide technical expertise and advice to the Programme team and when required to the stakeholders of the projects including the National Social Protection Committee, MOLISA, social partners, other relevant government agencies and key institutions.
  8. Conduct research, produce and publish technical reports, policy notes, and lead the development of communication products to raise the visibility of the Programmes.
  9. Lead the development of programmes of seminars, workshops, technical meetings and training courses.
  10. Promote ILO social security policies in the related technical areas of the programmes in line with the relevant International Labour Standards.
  11. Initiate and plan projects. Analyse needs and appraise the suitability of proposed programmes and projects in meeting these needs.
  12. Be the co-chair of the Social Protection Working Group, in coordination with the Resident Coordinator and other UN Agencies.
  13. Carry out other duties as may be assigned under the project.
Required qualifications


Advanced university degree in economics, social sciences, law or other relevant fields, with demonstrated expertise on social protection issues.



At least eight years’ experience at the national level or five years at the international level in providing technical advisory services in the area of social protection. An additional two years of relevant professional experience beyond the minimum required experience may be considered in lieu of Advanced University degree.




Excellent command of English is required including ability to draft quickly and clearly.



  • Proven ability to take ownership of all responsibilities, to act with integrity and transparency by maintaining social, ethical and organisational norms, and to meet all commitments within the prescribed time, cost and quality standards.
  • Ability to develop clear strategic goals consistent with the project/program’s objectives, and to design and synthesise strategies for program development.
  • Ability to advocate and provide policy advice.
  • Excellent leadership skills, ability to work effectively in a team and excellent interpersonal skills.
  • Ability to formulate new concepts and methodologies and to synthesise research and reach empirically based conclusions on related subjects by understanding both the qualitative and quantitative approaches in social science research.
  • Ability to develop training strategies and design training materials.
  • Ability to formulate project proposals, policy documents and procedural matters.
  • Ability to promote a knowledge sharing and learning culture in the office, and to focus and guide others to meet objectives at individual and group level.
  • Excellent written and verbal communication skills, including the ability to write accurate reports and to build networks to obtain cooperation with partners.
  • Excellent negotiation skills and ability to provide high quality services.
  • Ability to plan and support the development of individual’s skills and abilities for a more effective fulfilment of job/role responsibilities;
  • Ability to maintain effectiveness when experiencing major changes in work tasks or environment, and to adjust effectively to new work structures, processes, requirements or cultures.
  • The ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
  • Demonstrated technical expertise to devise new methods, concepts, approaches and techniques, the ability to provide social protection policy advice.
  • Demonstrated experience of working with other International Organisations.


Conditions of employment

  • Any appointment/extension of appointment is subject to ILO Staff Regulations and other relevant internal rules. Any offer of employment with the ILO is conditional upon certification by the ILO Medical Adviser that the person concerned is medically fit to perform the specific inherent requirements of the position offered. In order to confirm an offer from the ILO the successful candidate will be required to undergo a medical examination.
  • Any extension of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

For more information on conditions of employment, please visit:


Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit ILO Jobs. The system provides instructions for online application procedures.

Applicants will be contacted directly if selected for a written test and/or an interview.

Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including technical tests or interviews.


Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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