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Capacity Development Manager

Colombia (Colombia)

  • Organization: Pact World
  • Location: Colombia (Colombia)
  • Grade: Senior - Internationally recruited position - Senior level
  • Occupational Groups:
    • Project and Programme Management
    • Education, Learning and Training
    • Managerial positions
  • Closing Date: 2020-12-02

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At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.


Program Delivery (PDEL) - Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Delivery Team, contributes to realizing this purpose by: Forging smart partnerships and treating all people with dignity and respect; Applying organizational policies and regulatory compliance appropriately and consistently; Facilitating team spirit among colleagues and promoting the organization through communications; Influencing decision makers through focused, relevant communications; Continually striving to learn and share knowledge and find small ways to make the workplace more enjoyable for all; Cultivating and harvesting innovation; Contributing to the organization’s ability to think and act strategically at all times; Inspiring and spreading our desired organizational culture across the global enterprise.

Position Overview

Pact is seeking an experienced Capacity Development (CD) Manager for the anticipated USAID/Colombia Strengthening Together Activity. This activity aims to enhance USAID/Colombia local partner organizations’ development impact by improving their operational functions. The activity is expected to include four objectives: 1) Current local partners increase organizational capacity for improved performance; 2) Current local partners internalize a collaboration, learning, and adapting (CLA) approach; 3) Current local partners improve messaging and outreach; and 4) Colombian organizations effectively provide valued capacity building services. This is anticipated to be a three-year activity with the option for two extension years, for a total of five years. This is position is contingent upon award.

The CD Manager will provide technical leadership and oversight of the project’s strategy to strengthen local partners’ operational and technical functions through the provision of high-quality, demand-driven support services. The CD Manager will lead in the coordination and articulation of CD activities to local partners across a diverse array of geographies and technical areas of focus towards achieving results. The CD Manager will supervise a team with the shared responsibility to facilitate assessments, provide direct support, and coordinate the provision of support to local partners. The CD Manager will lead the development of a CD service provision framework among Colombian non-profit organizations to further advance Colombia’s progress towards self-reliance.

Key Responsibilities

  • S/he will lead the development and implementation of the project’s comprehensive CD strategy to strengthen the organizational and technical capacity of local partners and to enhance a local market of CD service provision among Colombian organizations.
  • S/he will manage the development, implementation, and monitoring of all project activities concerning CD.
  • S/he will lead the technical and contextual adaptation of Pact’s organizational assessment tools and supervise or directly implement baseline and follow-up assessments.
  • S/he will oversee the development, implementation and monitoring of Capacity Action Plans (CAPs) for each local partner to ensure achievement of expected outcomes.
  • S/he will design and provide direct capacity development services to local partners for a wide range of institutional areas including financial and administrative management, human resources, institutional governance, marketing and communication, monitoring and evaluation, etc.
  • S/he will supervise and mentor a team of CD Specialists who will share in the responsibility of conducting assessments, creating CAPs, delivering direct support services, and providing ongoing mentorship to local partners.
  • S/he will lead the creation of an innovative strategy to enhance a local market of CD service provision and increased Colombian organizations’ ability to provide CD services.
  • S/he will ensure high-quality technical programming through participatory methodologies, co-creation, and contextualization, as per Pact’s capacity development overarching principles, approaches, and tools.
  • S/he will foster strong collaboration and coordination with the grants management team to integrate CD and subaward monitoring processes and to ensure that capacity development is incorporated into subawards, as appropriate.
  • S/he will manage and maintain updated programmatic data in Pact’s Capacity Solutions Platform and the project’s imPact site in close coordination with the MEL Manager.
  • S/he will support knowledge management, linkages and exchange of learnings and best practices across program activities and project teams.

Basic Requirements

  • Master’s degree in a relevant field including organizational development, social sciences, education, etc.
  • At least 6 years of experience in civil society strengthening, governance, community mobilization, or other relevant programming.
  • Excellent grasp and demonstrated experience in participatory CD methodologies.
  • Demonstrated experience in strengthening the organizational and technical capabilities of civil society organizations.
  • Excellent facilitation, training, and mentoring skills in a variety of organizational development and technical topics.
  • Ability to develop and maintain strong relationships with civil society partners and other strategic stakeholders in government and private sector.
  • Proven ability to manage a team, set realistic priorities, and plan for the successful implementation of activities.
  • Strong written and oral communication skills, including presentations and preparations of written reports.
  • Proven program leadership, management, project planning, organizational, interpersonal, and communication skills.
  • Ability to frequently travel to project sites within Colombia.
  • Fluency in Spanish (oral, writing and reading).
  • Working proficiency of English (oral, writing and reading).

Preferred Qualifications

  • Experience implementing USG-funded programs in Colombia.
  • Solid understanding of the contemporary challenges and opportunities facing the civil society sector in Colombia.
  • Fluency in English (oral, writing and reading).
  • Colombian nationals are encouraged to apply.

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, citizenship status, genetic information, matriculation, family responsibilities, personal appearance, credit information, tobacco use (except in the workplace), membership in an employee organization, or other protected classifications or non-merit factors.

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