REGIONAL SAFEGUARDING ADVISOR - MENA
CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and fight with CARE.
CARE believes that everyone has the right to live free from abuse of any kind. We have a responsibility to keep children and vulnerable adults safe, and we are committed to protecting them in all our activities. This role has been created to ensure that we continue to protect people from sexual harassment, exploitation, and abuse and that this is managed in a professional, sensitive, coordinated, accountable and urgent way, in line with best practices within CARE and the sector.
CARE is seeking an experienced and motivated Regional Safeguarding Advisor who will be part of the Safeguarding and PSHEA team and will assist the team in delivering their overall work plan taking specific responsibility for ensuring that CARE offices in the MENA region are aware, informed, prepared and able to respond to reports of SHEA (sexual harassment, exploitation and abuse) and CA (Child abuse). S/he will raise awareness of the issues and CARE’s policy commitments, including our zero-tolerance approach through training and coaching and ensure that the global SHEA/CA reporting mechanism (CAREline) is socialized and used by staff and related personnel.
The Regional Safeguarding Advisor will work with CARE offices in the MENA region to ensure that community based complaints mechanisms are appropriately designed, consulted on and communicated to staff and program participants and the wider community. S/he will be the Lead SHEA and CA investigator in the region, and will be accountable for ensuring that reports are followed up and survivor support mechanisms are in place. The post holder will work with colleagues in the region to ensure that PSHEA is mainstreamed into program design by working closely with country office (CO) PSHEA focal points and SHEA Investigators to deliver these objectives.
Reporting to the Head of Safeguarding and PSHEA, the post holder will also be jointly responsible for the delivery of the Safeguarding and PSHEA team road map, working closely with the Safeguarding team to ensure that the HQ authorized training/ awareness raising program is delivered in country offices, and to support with investigations and capacity building of CO PSHEA focal points and investigators.
This is a regional role therefore, travel is a key aspect of this function. The post holder is required to travel to locations of humanitarian disaster and conflict as part of this role and should be willing and able to do so.
PSHEA capacity building support and advice to MENA region country offices
Regional vetting & referencing checks including implementation of the misconduct disclosure scheme
Investigation- Sexual harassment, exploitation and abuse
Emergency response and deployment
Rapid response in Humanitarian Emergencies
Capacity Building support and advice and guidance to stakeholders
Emergency Roster- PSHEA/CP (Development and maintenance)
Other tasks as delegated by the Head of Safeguarding and PSHEA
- Degree level of education or equivalent
- 3-5 years of safeguarding experience
- Previous experience of humanitarian work (3-5 years)
- Training in managing sensitive investigations
- Training in interview skills and techniques or mediation techniques
- Understanding and experience of the first phase of humanitarian response and the unique pressures faced in this period
- Must have previous experience of managing sensitive and serious investigations involving SEA
- Must have a high level of resilience and ability to remain calm under difficult circumstances
- Must have experience of managing organizational change and uncertainty
- Must be able to impartial in the most challenging situations
- Must have excellent problem – solving, and decision-making skills
- Excellent report writing and presentation skills
- Highly confidential and discreet
- Proven experience in building and maintaining trust
- Experienced trainer, facilitator, and mediator
- Fluency in English is required, and strong knowledge of Arabic is preferred
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