By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

Information Management Officer (Reporting and Communications)- Consultancy position

Home (United States of America)

  • Organization: UN WFP - World Food Programme
  • Location: Home (United States of America)
  • Grade: International Consultant - Internationally recruited Contractors Agreement - Consultancy
  • Occupational Groups:
    • Communication and Public Information
    • Statistics
    • Information Technology and Computer Science
    • Documentation and Information Management
  • Closing Date: 2020-10-25

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance

JOB TITLE:    Information Management Officer (Reporting and Communications) -  Consultancy position 

TYPE OF CONTRACT:    Regular consultant


DUTY STATION (City, Country):    Home Based 

DURATION:    6 months with possible extension


The Logistics Cluster enables global, regional and local actors to meet humanitarian needs. Before crises, the cluster works with the stakeholders in high risk countries and regions to strengthening national supply chain resiliency, enhancing coordination and promoting a common methodology towards logistics preparedness among the humanitarian community. In crises, where these capacities have been exceeded, leadership, coordination, information and operational services are provided. WFP, as the lead agency, hosts the Global Logistics Cluster (GLC) support team in its headquarters in Rome.  It is comprised of a diverse, multi-skilled group of logisticians and is mandated by the Inter-Agency Standing Committee (IASC) to complement and co-ordinate the logistics capabilities of co-operating humanitarian agencies during large-scale complex emergencies and natural disasters.
The GLC support team facilitates the process of convening the cluster community, supports the development of the strategy, including a strong preparedness component, and its implementation in accordance with identified objectives and priorities. The support team is accountable to the Logistics Cluster stakeholders and reports on the progress made against the strategy twice a year during the Logistics Cluster Global Meetings. The GLC support team also provides training, guidance, support and logistics surge capacity to the active cluster operations, reinforcing the capacity on staff on the ground.  
The incumbent contributes to the implementation of the GLC Work-plan and Logistics Cluster Strategy to ensure that Logistics Cluster operations at field level meet the expectations of partners and donors for logistics and preparedness support through coordination, information management, and service provision. This position is has an additional focus on reporting and communications. 
The incumbent must be willing to deploy on short notice and for durations of up to 3 months within a humanitairan response context with potentially challenging living and working conditions. 
Reporting Line:
The Senior Information Management Officer reports to the Logistics Cluster Head of Information Management.


1.    Support the monitoring and reporting responsibilities of the GLC, by maintenance and development of new tools and improvement of existing procedures, in order to maintain the highest degree of transparency and accountability to the stakeholders.
2.    Support field operations, in close coordination with the GLC Operations team.
3.    Field support:
4.    Ensure Logistics Cluster Field Officers are informed of information management tools, communication materials and systems made available by the GLC.
5.    Coaches, mentors, trains and otherwise supports Field Logistics Cluster Information Management Officers in the fulfilment of their duties and in their professional development, ensuring, inter alia, that staff have an up to date understanding of the cluster approach, tools and mandate, undertake field missions and trainings when required.
6.    Together with the relevant Desk Officer, provide advice and support on the preparation of Concept of Operations, Standard Operating Procedures (SOPs), CSP/LEO Narratives & Budgets, ensuring they are regularly revised/updated as required.
7.    Provide advice and support on drafting of funding Proposals for Emergency Operations, including Advanced Financing proposals, CERF, ECHO, DFID & others.
8.    Provide advice and support on drafting of internal, external and donor reporting.
9.    Ensure that accurate, consistent information concerning all Global Logistics Cluster operations is entered into current standardized templates and posted on the Logistics Cluster website.
10.    Edit documents and provide constructive feedback to Logistics Cluster field personnel who produce Logistics Cluster products/reports.
11.    Build and maintain links with other GLC partners working towards common logistics preparedness goals as a means to build and maintain technical and response capacity.
12.    Take the lead in developing GLC communications material for internal and external audiences.
13.    Coordinate timely and consistent publication of GLC communication material through all available platforms, Social Media, Blogs, Newsletters etc.
14.    Surge Capacity: 
15.    Deploy as a Logistics Cluster Field IM Officer as required, and be capable of fulfilling all duties specified in the Field IM Officer ToR.
16.    Deploy to emergencies as first surge and set up the Information Management structure for the response.
17.    Take the lead for drafting of Funding Proposals, including, Flash Appeal, CERF, ECHO, DFID & others.
18.    Contribute to the Humanitarian Needs Assessment, Humanitarian Response Plan and other interagency key documents. 
19.    Ensure the publication of accurate, consistent information concerning Logistics Cluster operations through focused communications materials, and in standardized and/or ad-hoc reports upon request from partners and WFP management.
20.    Gather information on the overall logistics situation in crisis areas, including comprehensive data on logistics procedures and bottlenecks from the various Logistics Cluster participants and national authorities and support emergency response operations with the drafting of lessons learned mission reports, as required.
21.    Liaise with Logistics Cluster participants, other cluster members, and national counterparts to gather information for the production of IM products, ensuring that challenges and concerns relating to the logistics operation are represented. 
22.    Establish and maintain internal and external information sharing mechanisms and systems; assessment formats, central file store, operations archive, reporting systems.
23.    Attend relevant meetings; represent the Logistics Cluster when requested.
24.    Ensure all publications are in line with GLC standards and templates.
25.    Global Logistics Cluster Activities: 
26.    Work on projects prioritized in the GLC work-plan to facilitate and support the continued development of the Logistics Cluster. 
27.    Lead or contribute to the reporting responsibilities of GLC, in order to maintain the highest degree of transparency and accountability to the stakeholders. 
28.    Establish and maintain internal and external information sharing mechanisms and systems; documentation formats, assessment formats, central file store, operations archive, reporting systems. And, develop and draft appropriate guidelines and procedures to ensure consistent use of new information managemetn and communication tools.
29.    Provide guidance in the development of new information management and communication products and support the improvement of existing ones.
30.    Ensure publications are in line with GLC standards and templates.
31.    Prepare briefing materials for donors and GLC partner organizations as requested; input on new projects to improve communications, information sharing, and coordination between Logistics Cluster participants; and reports to internal or external stakeholders concerning specific GLC activities and projects and/or particular Logistics Cluster operations.
32.    Ensure that accurate, consistent information concerning all Global Logistics Cluster operations is made available via the Logistics Cluster platforms, through focused communications materials, and in standardized and/or ad-hoc reports upon request from partners and WFP management. 
33.    Recognize and assess the sensitivity of information obtained; Respect the confidential nature of sources of information where relevant.
34.    Contribute to the development of GLC IM training modules and deliver trainings as required.
35.    Perform any other duties as required


Included in the above 



Education:    Advanced University degree in Political Science, International Development, Development Economics, International Relations, Law, Marketing, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.     

Experience:    A minimum of four years of professional experience including: working in an international context, extensive experience in reporting and communcations is a requirement. Responsibility in information management, communications and/or reporting roles as well as experience with reporting/tracking systems and experience working in emergency response is required. Exposure to the IASC cluster system and especially Logistics Cluster is a plus. 

Knowledge & Skills:    Ability to meet tight deadlines and work under pressure with minimum supervision and as part of a team; excellent communication skills; excellent writing skills; high attention to detail and proofreading ability; good research and analytical skills; ability to work independently while asking questions and seeking support in a fast-paced work environment. Experience in using Social Media in a professional context. Proficient in MS Office package, particularly in Microsoft Excel and PowerPoint. Demonstrated ability in data acquisition and knowledge of Access or other database tools is a great advantage. Experience with HTML is also a plus. Experience with BI platforms like Power BI or Tableau is an advantage. 
Ability and willingness to deploy on short notice to areas with potentially challenging environments for durations up to maximum 3 months is a strict requirement. 

Languages:    Professional fluency in spoken and written English is required, fluency in french is highly desired, fluency in other UN languages or Portuguese is a plus.

Terms and Conditions

WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP. Click on: “Our work” and “Countries” to learn more about WFP’s operations.
Deadline for applications: 25 October 2020
Ref.: VA No. 126509
Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

What does it mean?

Click "SAVE JOB" to save this job description for later.

Sign up for free to be able to save this job for later.