Executive Support Officer
Executive Support Officer
This Life Cambodia
Section: Shared Services - Siem Reap Office
Salary: $1000 - $1200 monthly, plus benefits
The Shared Services section provides strategic and operational assistance to This Life in delivering services to local communities. Staff in this unit provide logistical, operational and strategic Financial and HR support to This Life Management and staff, ensuring compliance with Cambodian Law and This Life policies and adopting best practice administrative processes. **
Roles and Responsibilities:
Reporting directly to the Executive Director, the Executive Support Officer (ESO) provides executive support in a one-on-one working relationship. The ESO serves as the primary point of contact for the Executive Director and also serves as a liaison with the Board of Directors. The ESO must be creative and enjoy working within an environment that is mission-driven, results-driven, and community oriented. The ideal individual will have the ability to exercise good judgment and confidentiality in a variety of situations and will possess strong written and verbal communication, administrative, and organisational skills. The ability to maintain a realistic balance among multiple priorities is imperative. The ESO must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
This role performs a high-level service function for the ED and This Life’s external network of donors and partners and therefore will be expected to represent This Life to the highest standard with integrity and confidentiality.
Provide comprehensive support services to the Executive Director that ensures outstanding communication and responsiveness
Conserve the Executive Director’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analysing information; initiating telecommunications.
Provide sophisticated calendar management; prioritise inquiries and requests, troubleshoot conflicts with little guidance, make judgments and recommendations to ensure smooth day to-day engagements
Manage all scheduling and travel logistics for the Executive Director
Complete expense reports and manage correspondence with vendors
Support Executive Director with internal and external communications
Prepare and edit correspondence, presentations, reports, and memos
Conduct research and analysis on issues of interest to the Executive Director
Support and manage a high-volume of requests and projects to meet the objectives of the Executive Director
Represent the Executive Director by attending meetings in the Executive Director’s absence
Develop reports for the Executive Director through the creation of dashboards and data visualisation technology
Assist in meeting responsibilities to the Board of Directors, including drafting preparatory papers for meetings, following up on action items from meetings and liaising between Board members, Senior Managers and other staff as required.
Provide historical reference by developing and utilising filing and retrieval systems; recording meeting discussions.
Undertake specific governance projects related to Board, at the direction of the ED, in areas such as policy and fundraising
Perform review and analysis of special projects and keep the management properly informed and following up on results
Participates actively in the planning and execution of This Life events
Manage Executive Director’s social media accounts
Responsible for developing and promoting standards and activities that enhance operational procedures
Assist in other administrative tasks as needed
Proven office management, administrative or assistant experience
Knowledge of governance processes and experience supporting a NFP Board an advantage
Excellent time management skills and ability to multi-task and prioritise work and adapt to changing circumstances
Attention to detail, problem solving and critical thinking skills
Excellent written and verbal communication skills in English (Khmer a major plus)
Strong organisational and planning skills
Proficient in MS Office (additionally, proficiency in GSuites is an advantage)
Knowledge of accounting, data and administrative management practices and procedures
Staff must not physically or verbally abuse beneficiaries under any circumstances and act in accordance with the TLC Child Protection Policy at all times.
All national public holidays as paid leave - total 21 days
14.5 days annual leave (accrued monthly)
10 days per year sick leave
Personal private health insurance cover
Monthly phone allowance
Annual bonus of one month’s salary
Staff Savings Scheme - employees can contribute up to 10% of their salary and after 12 months This Life will contribute an additional 5% and 5% severance
Time off in lieu / compensation leave
Salary increase based on performance appraisals
Maternity / paternity / special leave
Long service leave
Compassionate and emergency leave
Flexible working hours
Free parking and security
Open plan working space
Opportunities for training and career development
Closing date: 5:00 PM 29 October 2020
**Only applications received via our online recruitment system, ORANGE HR, will be accepted.
Applicants should apply by clicking on this link: https://thislife.ngo/jobs
Select the job you are applying for
Supply the information as requested on the form and answer any mandatory questions. all ONLINE and in one sitting. You cannot save data and return later. You will be asked to upload your CV and may also be asked to submit other attachments.
Scroll to the end of the page and click APPLY.
You should see a message in the top right-hand corner advising” Application Successfully Submitted". If you do not see that message it means you have not answered all questions as required. All questions with an asterisk* are mandatory.
Applications will not be accepted unless all required information is entered, nor will applications be accepted after the closing date. Only applicants who progress to the next stage of recruitment will be contacted further. **