Technical Officer

OBJECTIVES OF THE PROGRAMME

The overall objective (purpose/mission) of the Transformation Implementation and Change Office (TIC) is to facilitate and monitor the implementation of WHO's Transformation Agenda. The specific functions of the TIC office are to: a) Lead, shape, and facilitate the implementation of WHO's corporate approach for organizational change and continuous improvement; b) Coordinate, track and report progress of change initiatives; c) Catalyze, incubate, and support special priority initiatives (where needed), and d) Facilitate implementation of related change management, knowledge management and communications activities.

DESCRIPTION OF DUTIES

Within the framework of the delegated authority, the incumbent will:

1. Develop and manage the project portfolio of WHO's transformation agenda and continuous improvement work, and facilitate engagement with internal and external partners to ensure the timely achievement of transformation deliverables including, where necessary, through guiding course corrections.

2. Work closely with Senior Managers and Business Owners across the organization to ensure the coordination, monitoring and implementation of Transformation and continuous improvement initiatives.

3. Manage and analyze critical interdependencies between and across Transformation initiatives to help optimize synergies such that Transformation objectives are achieved in an efficient and cost-effective manner.

4. Develop new, innovative and organizationally appropriate change strategies and tools to help ensure the achievement of Transformation objectives through the identification and analysis of bottlenecks/constraints and the provision of guidance on solutions to relevant decision-makers (e.g. Transformation Steering Committee, business owners).

5. Develop new change management strategies and provide direct support to Senior Managers and Business Owners to promote the structural and behavioral changes needed to support their implementation.

6. Conduct implementation/progress monitoring and ensure timely reporting for decision-makers.

7. Support the Senior Advisor and other members of the TIC Office in the development of communications and related materials as needed (e.g. briefing notes, PowerPoint presentations).

8. Participate on behalf of WHO and the Transformation Implementation and Change Office in relevant internal and external events.

9. Perform other duties as assigned.

REQUIRED QUALIFICATIONS

Education

Essential: An advanced level university degree (Master's degree or above) in Business Administration, Management, a health technical area (such as Public Health) or another field related to the tasks of the position.
Desirable: Post-graduate coursework and/or certificate in project/portfolio management, change management or communications.

Experience

Essential: A minimum of 7 years of professional experience in project/portfolio management or partnership development/coordination in the field of public health. Demonstrated experience at the international level.
Desirable: Experience working in a regional context and/or experience working in low income settings an asset. Experience in change management processes and practices an asset.

Skills

Strong technical skills and background in public health. Highly effective in project management and planning and change management. Effective working relations with multidisciplinary and multicultural teams and in developing and maintaining internal and external relationships. Strong skills and expertise in providing analytical support to Senior level decision makers. Excellent organizational, writing and speaking (including presentation) skills. Excellent skills in computer applications (e.g. advanced PowerPoint and Excel). Data analysis and data visualization skills.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Building and promoting partnerships across the organization and beyond
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 73,516 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 5324 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.