Resettlement Assistant Intern

Scope of work: The resettlement program includes providing core services to new arrivals, and helping clients work towards self-sufficiency during their first year in the U.S. in the areas of health, employment, finances, DWS, education, housing, family and community. Resettlement interns work closely with the resettlement specialists throughout their internship, assisting and learning about all aspects of the resettlement program.

Project Description: The Resettlement Assistant Intern help resettlement specialists deliver resettlement services to refugees newly arrived in the U.S. in the Reception and Placement, Matching Grant and Refugee Cash Assistance programs.

Note: Due to COVID-19 the IRC office is currently closed to clients with limited access to staff. Many of the services typically delivered at the office are currently delivered over the phone or outside the clients’ home.

Essential Position Functions:

• Shadow a Resettlement Specialist for two-weeks at start of internship on the following new arrival services: airport pickup, home safety orientation, grocery shopping, applying for various benefits at government offices.
• Assist with Core Services: benefits acquisition (filling out applications for SNAP, WIC, ICCP), transportation, etc.
• Train clients on use of public transportation to access IRC offices, school, benefits offices, etc.
• Take Clients to bank or credit unions to teach them how to cash a check and/or open accounts.
• Help Clients figure out how, when and where they can pay their rent, including bus training and/or postal system/doing a money order.
• Help Clients learn how to pay their utility bills.
• Prepare new Clients’ file and file documents in existing files.
• Fill outAR-11 change of address forms.
• Collect clients’ signatures and delivery documents to clients.
• Support the work of the housing specialist: managing notice to vacate and filling out USP change of address forms.