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Coordinator, Program/Operations, Global SRH

United States (United States of America)

  • Organization: CHAI - Clinton Health Access Initiative
  • Location: United States (United States of America)
  • Grade: Entry Level - Open for both International and National Professionals - Junior level
  • Occupational Groups:
    • Operations and Administrations
    • Sexual and reproductive health
    • Managerial positions
  • Closing Date:

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Coordinator, Program/Operations, Global SRH

United States
Full Time
Program (Division)
Additional Location Description
Preference for CHAI African country base location

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:


Program Summary


Every year over 300,000 mothers die from complications of pregnancy and childbirth with 99% of all maternal deaths occurring in the developing world. Unintended pregnancies also contribute significantly to maternal mortality. In developing countries, 214 million women and girls have an unmet need for contraception, meaning they want to avoid or postpone pregnancy but are not using a modern contraceptive method.  CHAI takes an integrated Sexual, Reproductive, Maternal, and Newborn Health (SRMNH) approach to addressing these challenges, beginning with reaching adolescents with reproductive health education and services, and continues with supporting women through their reproductive years to ensure every woman is able to realize her reproductive intentions including: avoid unplanned pregnancy and sexually transmitted infections, terminate a pregnancy safely under a country’s legal framework, have a healthy pregnancy and childbirth, see her newborn thrive from birth to childhood, and space and limit births.


To reduce maternal and neonatal mortality at childbirth CHAI focuses on averting preventable deaths that can occur in the 24- to 48-hour window around the birth process by building the health system’s capabilities to prevent potential complications from becoming life-threatening, to apply proven and simple interventions to ensure survival, and to quickly refer cases to the appropriate health system level for proper treatment.  To reduce unintended pregnancies and increase access to safe abortion services, CHAI aims to increase access to essential reproductive health products and services in partnership with governments by pursuing global and country-focused market-shaping opportunities and in-country engagement around guidelines, registration, tendering, procurement and service delivery. In addition, CHAI aims to strengthen government health systems and build the capabilities of ministries of health to deliver robust, integrated reproductive health programs and to counsel adolescent girls and young women on SRH.


Underlying CHAI’s approach is the development of effective, government-led management systems that serve as the backbone towards facilitating program implementation, supports transition and enables governments to sustain progress, while also providing for the continued growth and evolution of a country’s SRMNH program. In particular, clear protocols for each level of the health system and routine data collection mechanisms that monitor key indicators are established and strengthened to enable managers to ensure clarity of roles and responsibilities, develop data-based long-term plans, pinpoint weaknesses in the system and troubleshoot challenges.


Position Summary


CHAI is seeking a highly motivated, resourceful individual to support the operations of the Global SRH Team. As the SRH program expands, additional support is needed to maintain strong communication, plan meetings, maintain team knowledge and information systems, develop donor reports, and respond to other operational, programmatic and administrative needs. The candidate should have superior communication and organizational skills and exceptional attention to detail. The candidate should also be able to work well independently and with minimal oversight and be able to take initiative without significant direction. This position has a flexible base location (though would ideally be based in a CHAI program country in Africa) and will report to the Senior Operations & Finance Manager.

  • Build and improve upon knowledge management system for maintaining Global SRH team information
  • Support team in capturing industry best practices and lessons learned across CHAI focus countries
  • Develop and provide routine updates to teams via the SRMNH newsletter including latest global SRH developments, relevant literature, and CHAI country team progress/achievements
  • Support effective communications across the Global SRH team including agenda setting, capturing notes, and documenting action items for team and regional wide calls
  • Manage team information systems such as Evernote and Box
  • Support team annual goal setting by regularly tracking progress and flagging potential risks and challenges
  • Support and strengthen HR processes from new hire onboarding to staff retention
  • Plan program events, including both logistics and content
  • Support data cleaning and management or organization of data and files
  • Support Global SRH teams in writing, editing, and formatting reports, proposals or knowledge products
  • Organize and compile documentation of program activities
  • Support administrative tasks for grant compliance as necessary, such as time sheets and finance support
  • Maintain calendar of donor reporting and support in compilation of inputs from different teams when assembling donor reports
  • Other tasks as requested by country or global team members
  • Bachelor’s degree in a related field with a minimum of 1 year of work experience in a dynamic and fast-paced environment, international experience highly preferred
  • Passion for reproductive health
  • Willingness to learn and develop new skills needed to complete assigned tasks
  • Superior organizational skills and attention to detail
  • Ability to work independently
  • Excellent written and oral English communication skills
  • High level of proficiency in Excel, PowerPoint and Word
  • Willingness to work with a geographically dispersed team across multiple time zones
  • High level of cultural awareness and willingness to build upon this
  • Ability to travel to focus countries and other locations as needed for work


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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