The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

The Laboratory Services Team (LST) is a key source of support for Ministries of Health and CHAI's country teams. LST works to address barriers to access and foster a healthy, competitive marketplace for essential diagnostic testing. The team coordinates global efforts access to diagnostics, working closely with diagnostics manufacturers, governments, and multilateral organizations to lower prices, increase access to testing, and accelerate the entry and uptake of new innovative products.

Position:

The Senior Program Manager (SPM), Diagnostics, will manage a large program of work focused on introducing innovative diagnostic products in low- and middle-income countries (LMICs). The SPM will work with country teams to ensure the rapid scale-up and effective management of high-quality diagnostics by providing insight on policy and operations optimization, program design and implementation best practices, and support of forecasting and procurement of essential diagnostic products. The SPM will manage alignment between country teams and LST working through the Country Support Team and other Global Teams to achieve of program objectives across countries.

The SPM will play an important role in global negotiations with diagnostics manufacturers to lower prices, and with the development of new procurement strategies. They will ensure that partner country considerations are factored into LST’s market-shaping strategy in order to engender sustained competition in the global diagnostics market. In doing so, the SPM will develop strong relationships with various teams within CHAI, Ministries of Health, diagnostics manufacturers, and partners in partner countries

The role requires frequent, extended travel, the ability to cultivate and sustain relationships across levels of seniority, and exceptional qualitative and quantitative analytical abilities. Time management, task prioritization, team leadership, and communication skills are essential, as is a commitment to excellence.

• Manage program by establishing goals and delivery plan, supervising task execution, and monitoring project progress to ensure that expected deliverables and targets are achieved on time and on budget
• Craft and execute comprehensive work-plans with Country Support Managers (CSMs) and country teams in line with LST objectives and commitments
• Provide technical guidance in development, implementation and management of evidence-based programming consistent with organizational and international best practices, national health plans, and CHAI's strategic plans
• Engender practice of sharing best practices within team, and by extension country programs, to ensure strategies, tools and planning processes build upon prior experience and learnings
• Keep LST leadership and CSM team members informed of country and global activities so that each can fully anticipate programmatic needs
• Work with LST leadership to develop and maintain strong internal and external relations, including but not limited to country teams and leadership, and public and private sector partners
• Manage collection of procurement data, development of forecasts, and communication of findings with internal and external partners
• Identify and develop new program and funding opportunities and develop and manage relationships with existing and potential donors
• Perform other responsibilities, as requested by supervisor and program directors

• Bachelor’s degree plus at least 7 years of work experience
• Experience working in management consulting, business strategy groups, or similar fast-paced results-oriented environments
• Experience managing and developing program plans and budgets
• Ability to navigate government processes with multiple stakeholders
• Ability to problem solve without extensive structural or operational support
• Able to adapt and guide team members within dynamic environments
• Excellent written and verbal communication skills, including the ability to prepare and deliver compelling presentations and work on analyses at varying levels of granularity
• Technical proficiency with Word, Excel, and PowerPoint
• Fluent in English, proficiency in both written and verbal
• Strong analytical skills 

Preferred Qualifications:

• Master’s degree (MPH, MBA, Laboratory Services, or other relevant degree)
• Previous work experience in low/middle income countries, particularly sub-Saharan Africa
• Lab and diagnostics-related experience, either in a programmatic or clinical setting
• Familiarity with global health issues

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