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RSD Associate

Amman (Jordan)

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Amman (Jordan)
  • Grade: GS-6, General Service - No need for Higher Education - Locally recruited position - Administrative support
  • Occupational Groups:
    • Legal - International Law
    • Protection Officer (Refugee)
    • Refugee rights and well-being
  • Closing Date: 2020-12-03

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This position is advertised open to internal and external applicants. RSD Associate

Organizational Setting and Work Relationships

The RSD Associate is a member of the Refugee Status Determination (RSD) team.  S/he is responsible for supporting all activities related to the processing of refugee claims in the Operation.  The RSD Associate provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's RSD procedures, their rights and obligations, including towards the host authorities, and the status of the processing of their claims.  In discharging these responsibilities, the RSD Associate liaises closely with Registration, Community Services, Resettlement, and other Protection staff.  The RSD Associate is responsible for conducting COI and other research related to RSD and maintaining the Operation's local repository of relevant information, guidelines and standards.  S/he may also assist in drafting RSD Assessments.  The RSD Associate assists in compiling and analysing information related to the RSD activities of the Operation, and in drafting related correspondence and reports. The RSD Associate may provide interpretation and/or translation services in cases for which s/he has the required language competencies.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
- Stay abreast of legal, political, security and other developments which impact on the protection environment, and in particular, on protection delivery through RSD.
- Assist in the development of the RSD strategy of the operation and in the annual planning exercise.
- Provide counselling to, and respond to queries from, asylum seekers and refugees, including in the context of the notification of negative RSD decisions.  
- Maintain accurate and up-to date records and data related to all work on individual cases.
- Assist in preventing and identifying fraud in RSD through oversight, advice and guidance to UNHCR staff, partners and persons of concern.  
- Systematically apply an age, gender and diversity (AGD) perspective in the performance of assigned functions. 
- Conduct research on country of origin information (COI) and other issues related to RSD and maintain the Operation's local repository of relevant information, guidelines and standards accessible to RSD staff in the operation.
- Assist in monitoring RSD trends and in compiling and analysing RSD statistics related to RSD case processing.
- Assist in developing and maintaining processes to ensure that persons of concern, Government authorities and partners have accurate information on the RSD procedures, including UNHCR standards, policies and practice.
- Assist in initiatives to advocate with and support Government authorities and legal partners to establish and strengthen fair and efficient RSD procedures and RSD decision-making.
- Draft correspondence and reports relating to the RSD activities of the Operation.
- Refer individual cases to other functional units in the Operation and/or external partners for appropriate follow-up, in accordance with established criteria.
- Counsel individual asylum-seekers on the reasons for negative RSD decisions, in accordance with the RSD SOPs.
- Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Social work;
HCR RSD Lrng Programme;
HCR Cntry of Orig Inf Lrng Prg;
HCR Protection Learning Prg;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified.
Desirable
Working experience with procedures and principles related to RSD. Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles. Experience in working with vulnerable or traumatized individuals.

Functional Skills
PR-Age, Gender and Diversity (AGD)
PR-Counselling Asylum Seekers or Refugees
CM-Cross-cultural communication
LE-Human Rights Law
LE-International Refugee Law
PR-RSD - Principles and Procedures, operational arrangements/assistance
MS-Research
PR-Government Refugee Status Determination (RSD) procedures
WB-Treatment of vulnerable/traumatized individuals
MS-Analysis
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Competency Requirements

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies
- Accountability
- Communication
- Organizational Awareness
- Teamwork & Collaboration
- Commitment to Continuous Learning
- Client & Result Orientation

Managerial Competencies
Judgement and Decision Making

Cross-Functional Competencies
Analytical Thinking
Planning and Organizing
Stakeholder Management CONSENT
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
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See below for this postion's Operational Context
======================================================================================================== Jordan neither is a signatory to the 1951 Refugee Convention or its 1967 Protocol, nor has any national legislation pertaining to the status and treatment of refugees.

The 1998 MOU, as amended in 2014, is the guiding document between UNHCR and the Government and remains the legal basis for involvement with Persons of Concern (PoCs). UNHCR is thus responsible for Refugee Status Determination (RSD) procedures.
The RSD Associate will be part of the RSD team, responsible for the adjudication of asylum claims, including first and second instance as well as other complex casework (e.g. appeals, reopenings, exclusion, cancellation, cessation, etc.).

The incumbent will be responsible for producing high quality casework while respecting the targets in place. As a result of these responsibilities, the RSD Associate must show initiative to further their technical knowledge of RSD. The incumbent must also be flexible and ready to take on other responsibilities which fit the unit¿s strategies.

In view of this, it is desirable for the incumbent to have the following

- Understanding of UNHCR¿s mandate and how RSD plays a key role in it;
- Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles; 
- Education in Law, International Refugee Law, International Relations, Social Sciences or in any other relevant field;
- Working experience with procedures and principles related to RSD, including UNHCR¿s procedural standards, safeguards and protection guidelines.
- Experience in case management, including identification of protection concerns and working with vulnerable or traumatized individuals;
- Ability to work autonomously and as part of the team when it comes to unit-wide goals;
- Excellent drafting skills in English;
- Demonstrated maturity in communication. 

Amman, Jordan is categorized as an A duty station based on a scale where all duty stations are categorized according to the level of hardship from A to E in increasing order of hardship, considering a number of factors, i.e. health, security, climate, housing, isolation, local conditions and educational facilities. The closing date for this Job opening is 27 November 2020.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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