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Organizational Setting
The Department of Management (MT) provides a 'platform of services' that serves as a foundation for the successful delivery of the IAEA's scientific and technical programmes. Its mission statement is as follows\: "MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose". Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.
The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises state of the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.
The IAEA's Enterprise Resource Planning (ERP) system, known as the Agency-wide Information System for Programme Support (AIPS), was implemented in a multi-phased phased approach beginning in 2011 and completing in 2017. AIPS provides a single, fully-integrated solution that standardizes and improves efficiency of business processes by leveraging the Oracle ERP suite of products. AIPS encompasses 8 business domains\: finance, procurement, programme and project management, planning and budgeting, human resources and payroll, contacts, travel and events management. The AIPS Management Section (AMS) within the Division of Information Technology manages the operations, maintenance, improvements, and sup
port for the AIPS system in collaboration with business process owners. The AMS Section consists of approximately 20 staff members and is led by a Section Head, who reports to the Director of Information Technology/CIO.
Main Purpose
The ERP Oracle Techno-Functional Consultant will design and build the RICEFW components, coordinating with clients and providing solutions for incidents and application service requests in the area of AIPS Plateau4 projects (Travel & Events Management).
Functions / Key Results Expected
Design and build the RICEFW components to support Plateau 4 projects (Travel and Events Management), including unit testing.
Plan and execute the test activities for these RICEFW components, in cooperation with key users, ensuring debugging and adequacy of the technical infrastructure, as well as data accuracy.
Work with functional consultants in developing the functional specifications for the identified extensions and prepare technical documents for all the custom components work undertaken
Participate in various testing cycles like UATs to provide functional expertise in identifying and fixing the bugs and retesting the same, so that the developed components/objects meet the business requirements.
Provide technical expertise to AIPS Plateau 4 Events and Travel Management with operational guidance for customer service.
Handle and provide solutions for incidents and application service requests in the area of Travel & Events
Closely coordinate with customers for incident resolutions and operational support.
Qualifications and Experience
10 years of experience in Oracle E-Business Suite and related Technologies including building reports, workflows, conversions and extensions. Working experience in Oracle R12 implementation projects Minimum 1 year of experience working with custom development using ADF and/or OAF technology Strong knowledge of Oracle Developer Tools (SQ/PLSQL/ Forms/ Reports/ WF). Experience in AOL, XML Publisher Experience with customer support and incident resolution is required. University degree (or equivalent experience) in human resources, business administration, management, information technology or related field. Master's degree would be an asset. Experience in post go-live support of custom applications. Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) an asset.
Remuneration
The remuneration for this consultancy is a daily fee of up to a maximum of ⬠185, based on qualifications and experience. In case duty travel is required within the assignment, a daily subsistence allowance (DSA) and travel costs are provided. Health coverage and pension fund are the responsibility of the incumbent.
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