Technical Associate (PRM) (Roster)

This Roster will be used to fill positions within the Division of Business Operations (BOS) / Programme and Resource Management (PRM)

The incumbent, as part of the Integrated Help desk works to implement integrated planning, budgeting, monitoring and reporting systems in the WHO Regional Office for Europe, fostering results-based management through direct support to countries and regional technical divisions for improved programme management: working to ensure adherence to relevant WHO guidelines and procedures.

Objectives of the Programme and of the immediate Strategic Objective:

The role of the Division of Business Operations (BOS) ensures the productivity and transparency of the technical programmes and the implementation of the EPW. BOS oversees budgetary and financial accountability with a risk-based approach to support the management of entrusted resources with close attention to value-for-money principles. BOS implements projects to improve EURO’s productivity and ensure financial sustainability of the region’s structures; develop a client-oriented culture among the enabling services; strengthen Country Office capacities; and drive strategic initiatives to enhance staff motivation and productivity. BOS strives to strengthen the capacity of the Regional Office to react in an agile way to external and internal changes.

The purpose of the Programme and Resource Management (PRM) unit is to (1) promote results-based management concepts and philosophies for effectiveness and efficiency across the EU Region (2) provide strategic, operational planning coordination and support, programme budget development and management, corporate resource management support, award management and develops policies, guidelines, procedures, frameworks and tools and analysis (3) support implementation including integrated help desk, technical monitoring, statutory reporting and capacity building.

Summary of Assigned Duties:

The incumbent, as part of the Integrated Help desk works to implement integrated planning, budgeting, monitoring and reporting systems in the WHO Regional Office for Europe, fostering results-based management through direct support to countries and regional technical divisions for improved programme management: working to ensure adherence to relevant WHO guidelines and procedures.

Key duties:

1. Provide support to resource mobilization activities, specifically by preparing data and undertaking preliminary analysis of funding gaps and programmatic implementation for the attention of the supervisor.
2. Support implementation of WHO's programmatic reform activities in the areas of programme and resource management: bottom-up strategic planning to align country priorities and corporate results, programmatic evaluation, and performance assessment.
3. Support and help implement the global and regional planning processes through contributing: to the development of biennial programme budgets, assisting with high level budget costing and analysis; preparation, adaptation and dissemination of planning guidance, ensuring it is understood by staff; support for bottom-up planning, regional consolidation and prioritization; and support for development of regional inputs to the global programme budget under the guidance of the supervisor and according to the established standards. Support and facilitate operational planning in countries and regional divisions: work plan development, salary work plan and human resource plan establishment; workplan review and, compliance checks in connection with the upload and approval of workplans at the start of each biennium. Prepare hands-on guidance and other training materials for operational planning to ensure quality control and reduce risk.
4. Support resource planning through: provision of advice on the resource planning exercise as per agreed guidelines; ensure completeness, data quality and reliability of the plans. Ongoing monitoring and analysis of resource plans, including appropriate follow-up with technical units/country offices. Implement senior management decisions regarding the allocation of corporate resources by consolidation and review of monthly allocation requests, preparation of award distribution requests and general ledger vouchers for budget allocation, general ledger reconciliation to holding accounts, workplan funding requests and establishment of award budgets.
5. Conduct monthly monitoring exercises using WHO’s ERP system, including: monitoring of Programme Budget allocations, planned costs, donor and resource plans, resource allocations and award management, reconciliation of salary expenses; monitoring of human resource plans and salary workplans for correctness; action on any deviations or inconsistencies; and consolidation of data in user-friendly format. Coordinate timely regional response to payroll reconciliation. Conduct award and workplan budget management by processing in GSM award distribution requests, workplan funding requests and award budgeting; including quality assurance of award data and funding gap. Prepare daily list of award budget exceptions for internal monitoring purposes and take the necessary action to resolve exception items.
6. Provide workplan management monitoring and support to programmes/units, including: dissemination and advice on approved operating procedures; preparation of guidelines and training materials; organization and conduct of training and ad hoc clinics / briefings; ensuring data on staff assignments is correctly recorded; provision of individual support for workplan management; monitoring technical reporting completeness and compliance; and support to divisions and country offices for quality assurance. Support and facilitate global and regional performance assessment, including organization-wide reviews (mid-term, end-of-biennium, etc.) and regional technical and peer reviews by providing relevant data, analytical support and documentation.
7. Assist supervisor in periodic analysis and reports for senior management, including budget implementation, highlighting issues of concern. Analyze EURO budget implementation data in the global organizational context and provide background information and support as required. Undertake comprehensive planning, resourcing overviews and statistics; provide support for relevant managerial and programmatic meetings.
8. Prepare and conduct training and briefing sessions to help ensure that results-based management principles and reporting systems are understood and applied. Develop and update guidelines and training material for dissemination. Provide helpdesk support to regional office andcountry staff in the areas of planning, workplan management and resource management as per established guidelines.
9. Participate in and contribute to global planning/budget network meetings. As regular user of the programme management module of WHO ERP system (GSM), identify and propose to the supervisor improvements to meet operational requirements including participation in User Acceptance Testing and design of business intelligence reports; maintain data bases with up-to-date information on clearance of requests related to budget and staffing as well as training and briefings;
10. Support audit responses
11. Other duties as assigned.

Required competencies:

Teamwork
Respecting and promoting individual and cultural differences
Communication
Knowing and managing yourself
Producing results

Functional Knowledge and Skills:

Excellent computer skills: GSM (ERP) as well as standard software, language and communication skills.
Proven understanding of WHO policies and procedures.
Ability to identify and manage one’s own emotions, as well as helping others to do the same.

Educational Qualifications:

Essential: Completion of secondary school or equivalent.
Desirable: Bachelor’s or Master’s degree or equivalent in public administration, business, public health or a related field.

Training:

Desirable: Training in the use of ERP systems for results monitoring and reporting.

Experience:

Essential: At least 8 years of progressively responsible experience in the area of programme planning, monitoring and reporting.
Desirable: Experience in an international environment or institution. Relevant experience in WHO or in the UN.

Language skills:

Fluency in English required. Working knowledge of either French, Russian or German an advantage.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at DKK 352,030 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


ADDITIONAL INFORMATION

This vacancy notice may be used to fill other similar positions at the same grade level
Only candidates under serious consideration will be contacted.
A written test may be used as a form of screening.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

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This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.