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Data & Monitoring Technology Specialist

Jordan (Jordan) | Kenya

  • Organization: IRC
  • Location: Jordan (Jordan) | Kenya
  • Grade: Mid level
  • Occupational Groups:
    • Statistics
    • Monitoring and Evaluation
    • Information Technology and Computer Science
  • Closing Date: 2021-01-26

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IRC’s Measurement Unit is investing significantly to improve the use of technology in M&E within its programs in international Crisis Response, Recovery and Development (CRRD). This will include development and deployment of new data collection, management and visualization tools, the transition from paper to electronic data collection, and improvements and standardization of data management tools (collectively described as “toolkits”). Working with the Director of Data & Monitoring, the Data & Monitoring Technology Lead, IT Specialists and other members of the Measurement Team, the Data & Monitoring Technology Specialist will apply their experience of M&E in the humanitarian and development field, combined with their knowledge of technology, to work as part of a team dedicated to creating high quality products that meet country measurement needs, along with the vital support systems and materials to drive their successful uptake.

Key Responsibilities

1. Coordinate the development of the data toolkit workplan and document the timeline, costs and scope for each toolkit.

• Plan and schedule project meetings to ensure participation from key staff in Measurement IT, Technical Excellence and program teams.

• Maintain the approved central requirements, communicate them to internal partners and ensure that developed products deliver against those requirements.

• Drive successful uptake of tools by creating an effective handover plan to the technical unit and regional support.

2. Support M&E toolkit requirements gathering

• Collaborate with the TUs and global staff to undertake current state and future needs analysis to elicit requirements.

• Document requirements and coordinate development of resource documents.

3. Collaborate with IT on tool configuration (specific tools include Commcare and Power BI)

• Liaise with IT to identify resource needs, develop a joint workplan and provide ongoing communication.

• Collaborate closely with IT and other key partners to ensure configurations meet requirements and adhere to IRC standards.

• Design and build selected tools, or provide quality assurance, according to requirements and project roles agreed for the specific toolkit.

• Coordinate user feedback to developers and the TU, and support or implement approved changes.

4. Change management and training

• Collaborate with the technical units and MU learning and training advisor to develop user-friendly training and participate in training delivery for system users.

• Regularly connect with internal partners to socialize and improve toolkits.

5. Other measurement unit responsibilities as mutually agreed

Qualifications

Minimum Requirements

• At least 4 years of professional experience, including developing technology tools for use in humanitarian/development projects in diverse and low resources contexts

• Experience with data analysis and visualization, in Excel, Power BI, Tableau or similar

• Familiarity with the components of the M&E toolkits and knowledge M&E principles

• Experience leading planning process, building workplans and collaborating across diverse groups

• Experience creating content for and delivering technical trainings

• Ability to learn fast and work independently in a culturally diverse environment, listen and respond sensitively to different communication styles, and work through change in a proactive and positive manner

• Willingness to travel, including to insecure locations

Preferred Requirements

• Experience building ODK based data collection tools such as Commcare or KoboCollect

• Experience working with system users to understand requirements test systems

• Knowledge of at least one other IRC language (French, Spanish or Arabic)

Working Environment:

• Due to the current Coronavirus pandemic, this role will initially be working remotely and providing remote support. As travel restrictions lift, it is expected that the role will transition to a flexible remote/office environment, with travel up to 20% of the time to work in-person with colleagues in IRC locations around the world.

Position Reports to: Director of Data & Monitoring

Staff management: None

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés d’IRC doivent adhérer aux valeurs et principes contenus dans l’IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

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