WASH Associate

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Since 2012, UNICEF Jordan Country Office has been playing an integral part of the humanitarian response for Syrian refugees in Jordan. As WASH sector lead, UNICEF is leading the Water, Sanitation and Hygiene promotion assistance to the refugees in camps as well as in host communities, including schools and other institutions. Azraq Refugee Camp is among the main locations where UNICEF is providing humanitarian WASH assistance which hosts more than 40,000 refugees.

In Azraq refugee Camp, UNICEF is providing water at a daily average of 2,200,000 litres. This is provided through two internal boreholes operated within the camp covering the whole daily supply. Currently, water is pumped from the boreholes to the distribution points through main pipelines and storage stations. In addition to water supply, UNICEF is also managing wastewater services which collects a daily amount of 700 to 900 m3 through desludging trucks which collect wastewater from the septic tanks of the communal WASH units. 

UNICEF is planning to expand the water network to reach household level connections and taps through the installation of 32 and 25 mm water connections. 

To monitor and manage the construction and operation of the water and wastewater networks, UNICEF has a team of officers and engineers in Azraq who follow up with the contractors and relevant partners on the operation on a daily basis. The team’s role includes monitoring of the water supply schedule, addressing the community complaints, and coordinating with all stakeholders on the construction and operation of water and wastewater networks.  The WASH Operation Engineer which will be recruited for this post will work with this team to maintain the networks, follow up on construction, and to monitor the water supply, and follow up on all daily O&M issues. 

- Under the Supervision of the Networks O&M Manager. 

The WASH Operation Engineer is expected to fulfil the following tasks and responsibilities : 

- Track and monitor the water supply schedule by making sure that water amounts are available and supply is according to the camp’s standards and agreed shares. 

- Work closely with the WASH team in the camp to address all daily complaints on water supply and wastewater networks. 

- Act as a focal point for all boreholes in the camp and coordinating on that with the contractor to ensure that water supply from the wells doesn’t have any issues and as per the standards. 

- Responsible for tracking the maintenance and inventory of all parts and fittings in all three boreholes inside the camp including keeping records, data sheets, maintenance reports, and log reports.  

- Follow up on any WASH construction works and needs in the camp in coordination with the contractors and partners. 

- Prepare weekly and monthly reports on the water share, supply cycles, and develop tracking records for that.  

- Work with the contractor on monitoring leaks, water losses and blockages in the networks by having daily and weekly track records and log sheets.  

- Follow up and monitor the daily water balance sheet which indicates the daily demand, daily  supply, and daily defect. 

- Manage and follow up with UNHCR and the contractor on all relocation, new shelters,  and new connections cases and ensuring delivery of service to refugees. 

- Attend all operational and WASH meetings and contribute to the monitoring of water supply and wastewater management inside the camp. 

- Follow up on the weekly and monthly O&M reports which the contractor submits and ensure accuracy and value of reporting.

- Follow up with MOH on quality testing for the supplied water to the community and develop tracking sheets for all quality monitoring records. 

- Work with the contractor and partners on solving all hotline complaints and making sure that all issues on ground are addressed effectively. 

-  Conduct weekly inspection visits to the boreholes and pump station to follow up on the conditions of parts and elements. Report any O&M issues directly to the contractor. 

- Contribute to improvement of assets management of the network and providing all needed data, information, specifications, drawings, to the asset management officer. 

- Technical competency

-  - Drive for results 

- Analytical 

-  - Reliable and able to work under pressure

-  - Capable of working in a multi-national/cultural environment

-  - Excellent communications skills

   - Strong organizing ability

   - Flexibility

   - Ability to learn 

   - Initiative 

• Bachelor degree in Civil Engineering

• Minimum 4 years of experience in managing, operating, and supervising water and wastewater networks 

• Experience and knowledge in the design of water and wastewater networks. 

• Experience in refugee camps context is an asset. 

• Experience in managing and monitoring major construction projects and collaborating with the community in that. 

• Computer skills ( Word, Excel, PowerPoint …etc) 

• Knowledge of in construction and WASH projects. 

• Any training course in the construction of water and wastewater networks is an asset 

• Fluency in both English and Arabic is required.

Contract type: ICA

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.