Expert on Inclusiveness and Accessibility

Background

Through its Democratic Governance Programme, UNDP Ukraine assists the government, civil society and people of Ukraine in advancing democratic policies and practices needed to accelerate progress on sustainable human development and human rights promotion. This includes advocating for human rights and gender equality, supporting anti-corruption efforts, ensuring that all Ukrainian citizens can protect their rights, strengthening parliament, and empowering civil society and youth activists

Strengthening of democratic principles build and promotion of SDG agenda. One of the key principles promoted through the SDG is living no one behind principle that one hand require integration of inclusive policies and practices, and on the other hand foresee elimination of barriers (physical and social) that already exists in the society, regulatory field and duty-bearers routine.

Implementation of this task require multistakeholder and comprehensive approaches covering direct support and recommendation to partner agencies and massive awareness campaigns. In this regard it’s crucially important for the state and especially the Parliament, as institution representing interests of all men and women, to be a tank in promotion of tolerance inclusiveness (physical and social as well), to violate negative stereotypes and perceptions that left behind the most vulnerable and marginalized categories of people.

Focusing on the abovementioned challenges the assignment will cover two spheres:

Part 1: raising awareness of public officials and general public aimed on elimination of social and physical barriers. This will be achieved through the development of the educational courses on inclusiveness aimed on raising knowledge on inclusiveness, and promotion of human rights based approach at the local and national level;

Part 2: increasing accessibility of the Parliament through analysis with follow up recommendations on compliance of Verkhovna Rada of Ukraine (VRU) Reception office with the principles of universal design to ensure the VRU effectively engages and communicates with the citizens of Ukraine and external audiences, providing necessary tools for openness including accessibility for people with limited mobility (persons with permanent or temporary disabilities which cause difficulties with mobility, hearing, vision, speech, and also with cognitive impairment, parents with small kids, expectant mothers etc). 

Duties and Responsibilities

2. DESCRIPTION OF RESPONSIBILITIES / SCOPE OF WORK

Part 1. Increasing awareness on inclusiveness and accessibility

This part of the assignment to be implemented in close cooperation with HR4U Project team and direct supervision of the HR4U Project Coordinator/Human Rights Team Lead

The main tasks of this Part of the assignment are: 1) to provide expert and methodological support for development of the scenario for educational video series on the topics of inclusiveness “ What everyone should know about inclusiveness” which targets Ukrainians interested in human rights, civic activists, local development professionals, change-makers; development of the testing for verification of the knowledge obtained by the audience; 2) advisory methodological support during the production of the videos in close cooperation with a production company and other parties engaged in production; 3) expert and methodological support with development of the scenario for educational video series “Inclusive State” on the topics of inclusiveness targeting public officials; development of test assignments; development of the testing for verification of the knowledge obtained by the audience; 4) advisory support during the production of the videos in close cooperation with a production company and other parties engaged in production.

Throughout the task implementation, the Consultant will carry out the following activities:

1. Expert support for development of the scenario for educational video series “What everyone should know about inclusiveness” on the topics of inclusiveness:
   • Under the supervision of Human Rights Team Lead and summarizing input from the Human Rights Expert on Inclusiveness to develop a methodological background and skeleton of the educational series in line with the concept provided by the Project;
   • Revise suggested by the Human Rights Expert on Inclusiveness specific cases which can illustrate the situations and topics covered in the series;
   • Develop the methodological and expert content of the future scenario for at least 8 series + introduction;
   • Review the final scenario updated by the production company to ensure that all methodological approaches are safeguarded;
   • Develop the testing for verification of the knowledge obtained by the audience.

2.      Expert support for development of the scenario for educational video series “Inclusive State” for public officials:

• Under the supervision of Human Rights Team Lead and summarizing input from the Human Rights Expert on Inclusiveness to develop a methodological background and skeleton of the educational series in line with the concept provided by the Project;
•  Revise suggested by the Human Rights Expert on Inclusiveness specific cases which can illustrate the situations and topics covered in the series;
•  Develop the methodological and expert content of the future scenario for at least 7 series + introduction;
•  Review the final scenario updated by the production company to ensure that all methodological approaches are safeguarded;

·                 Develop the testing for verification of the knowledge obtained by the audience.

3.      Advisory and communication support during the production of the videos in close cooperation with a production company:

·       Provide advisory support during the production of the videos of both serials to ensure that all videos are produced in accordance with the methodological approaches and observing human rights values, respect, and gender equality.

Part 2. Accessibility audit of the VRU premises

This Part of the assignment to be implemented under direct supervision of the Parliamentary E-Governance and Transparency Specialist and in close cooperation with the PRO team, VRU Secretariat, and IC on design.

Throughout the task implementation in frame of the Part 2 of the assignment the Consultant will carry out the following activities:

1. Conduct analysis on the accessibility and provide recommendations for navigation and visual (informational) materials for the Verkhovna Rada of Ukraine Reception with the principles of universal design.

2. Conduct analysis on accessibility of service process of the Reception Office to employees and visitors/ requestors, especially with visual, hearing, speech, cognitive and mobility impairments, and develop recommendations on it improving in accordance with the principles of universal design.

The analysis should be conducted for the VRU Reception office located at 6-8 Bankova Street and reflected at the design project, prepared by IC on design.

The objects of the research should include:

·       internal public space of the Verkhovna Rada of Ukraine Reception Office design (internal and external entrances, paths, stairs, ramps, places for swaddling, feeding (if available), toilet rooms (men's and women's or universal),  public areas, including safety equipment, orientation, retrieval of information when using the space (information pointers and visual accessibility elements, audio pointers);

·       MPs reception space, furniture and equipment used in the day-to-day work process to service citizens;

·       service process of the Reception Office (reception, requesting, recording, queuing and waiting, schedule, etc.);

·       information and communication (formats of information and communication with visitors taking into account the needs of people with visual, hearing, speech, cognitive and mobility impairments).

The target groups of users to be covered by the Analysis should be the following:

•     Members of Parliament and VRU Secretariat staff;

•     visitors.

 

3. DELIVERABES

Deliverable #	Task description	Deadline*
Part 1. Increasing awareness on inclusiveness and accessibility (assignment to be implemented in close cooperation with HR4U Project team)
1.1.	Expert support for development of the scenario for educational video series “What everyone should know about inclusiveness” on the topics of inclusiveness: Methodological background and skeleton of the educational series in line with the provided by the HR4U Project concept developed; A list of specific cases and recommended heroes to illustrate the situations and topics covered in the series finalized; Methodological and expert content of the future scenario for at least 8 series + introduction scenario developed Testing for verification of the knowledge obtained by the audience developed and provided to the HR4U Project team; The final scenario reviewed to ensure that all the above-mentioned methodological approaches and human rights principles are safeguarded. Review analysis provided to the HR4U Project team.	Week after a contract signing
1.2	Expert support for development of the scenario for educational video series “Inclusive State” for public officials: Methodological background and skeleton of the educational series in line with the provided by the HR4U Project concept developed; A list of specific cases and recommended heroes to illustrate the situations and topics covered in the series finalized; Methodological and expert content of the future scenario for at least 7 series + introduction scenario developed Testing for verification of the knowledge obtained by the audience developed and provided to the HR4U Project team; The final scenario reviewed to ensure that all the above-mentioned methodological approaches and human rights principles are safeguarded. Review analysis provided to the HR4U Project team.	3 weeks after a contract signing
1.3	Advisory and communication support during the production of the video series ·                  Provided advisory support aimed at ensuring accordance with the methodological approaches and observing human rights values, respect, and gender equality.	Month and a half after a contract signing
Part 2. Accessibility audit of the VRU premises
2.1.	In close cooperation with the PRO team, VRU Secretariat, and  IC on design the incumbent should: Conduct analysis on the accessibility and provide recommendations for architectural design, navigation, and visual (informational) materials for the Verkhovna Rada of Ukraine Reception with the principles of universal design containing: (a) identification of navigation and visual elements that do not comply with requirements of State Building Norms B.2.2-40:2018 “Incisiveness Buildings and Constructions” and principles of universal design; (b) recommendations to eliminate inconsistencies and establish navigation and visual (informational) elements according to requirements and principles of universal design. Conduct analysis on accessibility of service process of the Reception Office to employees and visitors/ requestors, especially with visual, hearing, speech, cognitive and mobility impairments, and develop recommendations on it improving in accordance with the principles of universal design Prepare a budget for concept implementation developed by IC on design (furniture, equipment, soft) except for repair reconstructions. Expected results: Report with results of the ?nalysis on accessibility and recommendations to comply in accordance with the requirements and principles of universal design of: navigation and visual (informational) materials for the Verkhovna Rada of Ukraine Reception; service process of the Reception Office; reception space reflected at the design project, prepared by IC on design.  Budget for concept implementation developed by IC on design (furniture, equipment, soft) except for repair reconstructions.	By 14 January 2021

 

*The dates for reporting against the deliverables are tentative and are contingent on both the environment that the project works in, and on the alternation of programmatic methods of result delivery. The Programme Specialist, Democratic Governance Team Leader shall have the authority to amend the timeframes for the deliverables upon relevant negotiations with the Contractor.

 

4. MONITORING/REPORTING REQUIREMENTS

The satisfactory completion of each of the deliverables shall be subject to the endorsement of the Human Rights Project Coordinator/ Human rights Team Lead (for Part 1) and Specialist on Legislative  Process and Parliamentary Oversight, EU-UNDP Parliamentary Reform Project/ Project Coordinator/a.i (for Part 2). Upon request, the Consultant should able to present written or oral explanations as far as the status of the works under the present assignment is concerned.

Competencies

• Demonstrate/safeguard ethics and integrity;  

• Demonstrate corporate knowledge and sound judgment;

• Self-development, initiative-taking;

• Act as a team player;

• Encourage and participate in open communication in the team, communicate effectively;

• Create synergies through self-control;

• Manage conflict;

• Informed and transparent decision-making.

Required Skills and Experience

6. DOCUMENTS TO BE INCLUDED WHEN SUBMITTING THE PROPOSALS

Applicants shall submit the following documents:

Required
	P11/ Personal CV, including information about past experience in similar projects / assignments and contact details for referees and  at least 2 relevant examples of delivering educational or/and analytical activities on inclusiveness;
	Financial proposal
	Duly accomplished Letter of Confirmation of Interest and Availability using the template provided by UNDP

 

7. FINANCIAL PROPOSAL

The financial proposal shall specify the overall cost for completion of the assignment linked to deliverables. The payment shall be arranged upon acceptance of the deliverables based on the forecasted quantity of working days needed for the assignment, quality control and recommendations. UNDP will be the ultimate authority to control the quality of work results and assess the Contractor’s performance during the assignment. The Contractor shall comply with the quality assurance system of UNDP, and provide the necessary information, reports and statistics according to a preliminary determined schedule or as soon as possible (within a reasonable period of time).

In particular, the payment schedule will be as follows:

Deliverable 1.1	20%
Deliverable 1.2	20%
Deliverable 1.3	16%
Deliverable 2	44%

 

8. EVALUATION METHOD

Cumulative analysis

Contract award shall be made to the incumbent whose offer has been evaluated and determined as:

a) responsive/compliant/acceptable, and

b) having received the cumulative highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.

* Technical Criteria weight: 70%

* Financial Criteria weight: 30%

Only candidates obtaining a minimum 70% from the maximum available technical score (49 points) would be considered for the Financial Evaluation

The proposal obtaining the overall cumulatively highest score after adding the score of the technical proposal and the financial proposal will be considered as the most compliant offer and will be awarded a contract.

Technical Criteria

• Education – 5 pts max:

• o 5 pts – PhD in Law, International Law or another relevant social sciences field;
• o 3 pts – Master’s / Specialist’s degree in Law, International Law or another relevant social sciences field;

• Experience – 25 pts max:

• 25 pts - 10 and more years of relevant experience in human rights sphere, within the civil society organization or any other institution working on the human rights promotion in Ukraine special focus on inclusiveness;
• 17 pts – from 8 to 10 years of relevant experience in human rights sphere, within the civil society organization or any other institution working on the human rights promotion in Ukraine special focus on inclusiveness;
• 15 pts – at least 7 years of relevant experience in human rights sphere, within the civil society organization or any other institution working on the human rights promotion in Ukraine special focus on inclusiveness;

• Proven track record of delivering educational or/and analytical activities on inclusiveness as evidenced by at least 2 relevant examples (including training descriptions, sample agendas and indication of the role performed) – 35 pts max;

 

• 35 pts – the writing sample is extremely well structured, the style is concise and to the point, and the text explains complex issues in a structured manner. There are few if any at allgrammatical errors, and the sample demonstrates expert-level awareness of the subject that is being reported/analysed.
• o 25 pts – the writing sample has a structure, the style may be wordy or somewhat unclear, with minor repetitions and may be harder to follow. There are some grammatical errors or misprints, but they do not, in general, spoil the impression of the analytical piece. The sample, otherwise, demonstrates significant awareness of the subject that is being reported/analysed.
• o 15 pts – the writing sample’s text is not very well structured. The style is wordy and repetitive. The narrative is not easy to follow. The text has grammatical and stylistic errors that make it hard to comprehend or that make an otherwise professional in contents text look amateurish and substandard. All these factors lead the readers to doubt the expertise of the author.

• Language skills – 5 pts max

• 5 pts – Native / fluent Ukrainian combined with fluent English;
• 3 pts - Native / fluent Ukrainian. At least working-level knowledge of English;

 

Financial Criteria

The maximum number of points assigned to the financial proposal is allocated to the lowest price proposal and will equal to 30. All other price proposals will be evaluated and assigned points, as per below formula:

30 points [max points available for financial part] x [lowest of all evaluated offered prices among responsive offers] / [evaluated price].