Senior Director for Information Technology – Field Systems
Baltimore (United States of America)
Job Title: Sr. Director for Information Technology – Field Systems
Reports to: VP and CIO
Job Location: Flexible
FLSA Status: Exempt
Salary grade: 13
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
The Sr. Director of Information Technology – Field Systems is an experienced IT professional who leads a world-wide effort to ensure that technology used in our programming not only supports our field colleagues and partners, but also enhances our program outcomes. S/he coordinates closely with leaders in MEAL, PIQA as well as with DRD MQs and PQs to develop and deliver technology strategies and roadmaps that support CRS’ mission. This person will hel p to mobilize millions of dollars of resources, manage a multi-million dollar portfolio of systems, manages a direct staff of 20 people and 50 indirectly, is a key part of the GKIM leadership team, and is an influential thought leader both inside and outside the Agency.
The Sr. Director of Information Technology Field Systems is responsible for curating, developing roadmaps for and supporting key technologies used by our field programs. Examples include MEAL, ICT to support Agency Strategic Change Platforms, Cash and Asset Transfer, and Case Management Systems. S/he must have very good working relationships across OverOps at very senior levels to influence, guide and support how people, process, data and technology are woven together to create world class field systems. S/he ensures that support processes are in place to ensure that system usage is guided by best practices in data privacy and p rotection.
The Sr. Director of Information Technology – Field Systems is responsible for CRS’ annual ICT4D Conference. With a total spend of nearly $1M, 8-900 participants from all over the world and from all disciplines, this has become the go-to meeting in the Sector on technology used in the field, and has improved CRS’ brand image with donors, partners and competitors. S/he is the key representative from CRS helping to broker relationships between CRS and potential donors and country ministry representatives. Additionally, this person is responsible for developing contacts and relationships with sponsors who pay for access to Sr. members of the Sector.
Advanced Field Technology and Agency Metrics:
The Sr. Director of Information Technology – Field Systems develops knowledge and partnerships for advan cing field systems with the use of new technologies – eg, Artificial Intelligence, Machine Learning, Internet of Things and Blockchain. S/he represents CRS expertise on panels, discussions and discussions relative to these advanced technologies. S/he also develops strategies and deployment plans within CRS.
* Experiential knowledge of international programs
* Minimum of 12 years of management experience managing system development, integration, operations, maintenance, and support efforts
* Experience in helping organizations take advantage of technology to enable strategies and outcomes
* Good grasp of ICT4D, GIS, AI, and IOT concepts and tools including mobile data collection, mobile financial services, data analytics, spatial analysis, and automated data collection
* PMI Certification desirable
* Experience in planning and managing complex systems architecture, design, development, operations, maintenance and support efforts employing system life cycles and best practices
* Demonstrated experience in building and leading teams
* Experience in the Government and/or non-profit sector is a plus
* Proficiency in using project management and system development tools
* 7 years of management experience.
* Experience with information systems
* Computer proficiency with the ability to utilize MS Word, Excel, Power Point.
* Bachelor’s degree in a related field required, Master’s preferred
* Minimum of 10-15 years of relevant work experience required.
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
* Continuous Improvement & Innovation
* Builds Relationships
* Develops Talent
* Strategic Mindset
* Accountability & Stewardship
What we offer:
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
This job description is not an exhaustive list of the skill, effort, duties, and responsibiliti es associated with the position.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
EOE/M/F/D/V - CRS is an Equal Opportunity Employer.
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.