Program Officer, Hepatitis Country Support & Operations

Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

CHAI launched its Viral Hepatitis program in 2015 with the goal of catalyzing public sector screening and treatment programs in Low and Middle Income Countries (LMICs). Following the launch of hepatitis C programs in seven countries (Cambodia, India, Indonesia, Myanmar, Nigeria, Rwanda, and Vietnam), CHAI is now applying the techniques it has used successfully to improve access to HIV/AIDS and malaria treatment in developing countries to aim for the elimination of hepatitis C and the achievement of a hepatitis B-free generation. The program continues to focus on lowering the cost of diagnosis and treatment, while supporting ministries of health to implement smart, data-driven strategies for scaling up access to services. On the global side, the team interacts with donors, manufacturers, multilateral agencies and other partners to identify and implement necessary market-based interventions. In country, CHAI’s work ranges from helping governments select and source the right medicines and diagnostics, training health care workers in screening and treatment, designing the right service delivery mechanisms, implementing monitoring and evaluation systems, and mobilizing resources for program implementation.

Summary of Position

As part of the Hepatitis Team, the Program Officer will support the scale-up of CHAI’s hepatitis program. This role will focus on providing support to South East Asia program countries as well as support program knowledge management and operations. Some travel (~25%) may be required for this position as it becomes feasible. The Program Officer will report to the Hepatitis Country Support Manager and will be based in Cambodia.

We are seeking a highly motivated individual with outstanding credentials, strong organization, and communication skills. The candidate must be self-driven, entrepreneurial, adaptable and have a high level of comfort with ambiguity. They must be self-assured, a fast learner, resilient, and a strong team player.

Responsibilities

Provide technical support and bandwidth to country programs (50%)

• Provide day-to-day technical support and bandwidth across country programs on a broad range of activities, as needed and requested by Country Support team
• Design and develop deliverables to support implementation of country programs, including presentations and concept notes, and tools and models
• Edit/format presentations, reports, technical materials, work plans, budgets and correspondence
• Facilitate involvement of topic area experts on country work streams as required
• Compile and share relevant updates with global team members, and encourage a positive spirit of collaboration between team members across program

Support hepatitis program knowledge management (25%)

• Support and coordinate collection, review, and compilation of cross-country program data for internal and/or external documentation, updates and reporting
• Develop and keep up to date cross-country program tools, guideline trackers, epidemiological databases, etc.
• Manage and maintain up to date country resources and reference files in the country toolkit
• Support internal communication and knowledge sharing, including webinars and dissemination of useful cross-country materials and global developments
• Compile inputs and write bi-monthly program update
• Ensure appropriate documentation, updates and dissemination of team operations processes and resources

Support hepatitis team coordination and operations (25%)

• Plan and manage scheduling, logistics and agenda for program calls and meetings
• Facilitate weekly hepatitis team call
• Maintain administrative resources to facilitate efficient operations across the program (contact and distribution lists, team calendars, box folders, etc.)
• Help develop and implement program operations and team strengthening work plan, as part of program Operations Working Group
• Compile notes during meetings and calls and support drafting of meeting reports, as needed

Qualifications

• Bachelor’s degree plus a minimum of 2 years of professional work experience in a fast-paced, demanding enviroment
• Excellent written and verbal communication skills, including the ability to draft and edit compelling emails, presentations, and reports
• Good analytical skills, with ability to synthesize, organize complex processes, information and data
• Strong interpersonal skills, especially in cross-cultural settings and diverse work environments
• Works collaboratively with immediate team members as well as across the organization
• Detail-oriented with strong organization skills
• Ability to absorb and synthesize a broad range of information
• Ability to multi-task and to be effective in high-pressure, time-sensitive situations
• Knowledge of administrative processes and approaches, including experience in managing scheduling and logistics across multiple time zones
• High level of proficiency in Microsoft Office, particularly Outlook, Excel, PowerPoint and Word
• Fluency in English, in both written and verbal communications

Advantages

• Familiarity with global health issues, particularly communicable diseases (Viral Hepatitis, HIV, TB etc.), and/or national and sub-national planning and programming
• Experience working with Government bodies

Please submit your application at: https://careers-chai.icims.com/jobs/10743/job