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Area Support Coordinator G7 (National position) - Al-Hasakah

Syria (Syria)

  • Organization: NRC - Norwegian Refugee Council
  • Location: Syria (Syria)
  • Grade: Mid level
  • Occupational Groups:
    • Managerial positions
  • Closing Date: 2021-01-29

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The Area Support Coordinator (ASC) is responsible for overseeing the day-to-day operations of NRC’s Area Office in Hassakeh Governorate. As such, the ASC directly line-manages the Area Office Support functions, including Finance, HR/Admin and Logistics, as well as ICT. The ASC is also the alternate of the AM and supports on local representation when needed of NRC in close collaboration with the Area Manager based in the area. It should be noted that the program area teams report directly do not report to this position
Duties and responsibilities
  • Follow up on establishing NRC office in NES, and ensure the offices are equipped and secured according to NRCs policies and standards.
  • Monitor office maintenance activities and suggest proactive measures to minimize risks and failures; supervise the allocation of office space in a fair and transparent manner.
  • Maintain and update all documents and files for all support function including personnel records of all staff, and ensures utmost confidentiality of sensitive data.
  • Communicate on a regular basis the NRC Handbook, Code of Conduct and other regulations and ensures understanding, implementation and compliance from all Area Office staff (programme and support).
  • Remain informed of all activities, achievements and challenges in the area of operations in order to inform external liaison efforts and be able to extend relevant operational support to program teams.
  • Seek advice and support from the Area Manager on an on-going basis.
  • Constructively engage in relevant NRC planning processes (e.g. scenario planning, Emergency Response Preparedness and planning, etc.).
  • Represent NRC in relevant coordination forums in NES.
  • Mentor staff under direct supervision and encourage delegation of responsibilities, according to staff capacity; carry out performance management for all direct reports in accordance with NRC’s performance management manual. Facilitate performance management of all indirect supports (i.e. core competency field staff). 
  • Promote a positive, safe and inclusive work environment for all Area Office staff, including through effective staff feedback mechanisms, pro-active efforts towards gender balance in field teams, regular staff meetings and clear, effective and positive internal communication.
  • Any other relevant activity as requested by the Area Manager
  • Previous relevant managerial experience
  • Previous experience from working in complex and volatile contexts
  • Experience from working in support functions in a humanitarian/recovery context as an asset
    Fluency in English, both written and verbal
  • Context/ Specific skills, knowledge and experience: 
  • Relevant university degree
  • Ability to administer an office, a team and complex activities
  • Affinity with managing external relations, including with local authorities (formal and informal)
  • Instinct for problem solving and settling conflicts
  • Very good knowledge of the local language
  • High degree of emotional intelligence 
Personal qualities
  • Handling insecure environments 
  • Managing resources to optimize results
  • Empowering and building trust
  • Managing performance and development
  • Planning and delivering results 
  • Strategic thinking 
We can offer

Contract period: Up to one year, renewable based on NRC fund and performance.
Salary/benefits: According to NRC's salary scale and terms and conditions.
Duty Station: Al-Hasakah

Candidates who do not fill the website application form in details may not be considered

Female Candidates are encouraged to apply


Job Description


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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