Water Governance Program Manager
Position Title: Water Governance Program Manager, L2
Duty station: Lebanon, Bekaa, Zahle office with frequent visit to Field Areas
Reporting to: Deputy Country Director for Programs
Collaborating with: Water Advisor and Senior Hydraulic Engineer, in addition to Support Departments
Managing: 2 Project Coordinators supervising field teams.
Starting date: February 2021
Contract Length: 12 months (with possibility of extension)
We World GVC has been working in Lebanon since 2006 and is now supporting vulnerable populations through WASH, shelter, basic assistance and protection interventions aiming at increasing the resilience of the concerned communities, in North Bekaa (Baalbek-Hermel Governorate) and in Akkar.
We World GVC is implementing projects supporting public water and waste-water services in partnership with other organizations and funded by different donors (AFD, EU-MADAD). We World GVC’s Water Governance Program uses a three pillar approach of (i) Infrastructural Improvement to improve service delivery, Capacity Building to improve Water Establishments’ management and cost-recovery, and Community Engagement promoting water accountability and public participation.
Within this framework, We World GVC seeks to recruit a Program Manager to set-up and lead the implementation of two 3-year projects commencing within Q1 2021. They will be responsible for successfully implementing We World GVC’s components of the projects, in close cooperation with the project partners and the consortium coordinators, beneficiaries, and stakeholders. The thematic focus of the position is: institutional capacity development of regional water utilities, generating social cohesion through improved service provision and participatory water governance.
Project Management (70%)
- Be responsible for the supervision and management of We World GVC water projects in the Bekaa Valley;
- Conduct procurement processes in collaboration with the logistics and finance department;
- Closely monitor the contracted works and directly liaise with the consultants and contractors;
- Initiate and conduct assessments, baseline surveys, beneficiaries’ satisfaction surveys and end line surveys ensuring stakeholder participation;
- Plan and supervise the implementations of local and national communication and awareness campaigns;
- Monitor and assess the progress of implementation of activities and devise corrective measures as and when required, ensure that project impact is maximized and lessons learnt are continuously documented and shared;
- Initiate and ensure regular monitoring and evaluation assessments are conducted in collaboration with the Monitoring, Evaluation, Accountability and Learning (MEAL) department to ensure the quality of the programme;
- Coordinate the elaboration of reports and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information, for instance in: periodic operational plans and any subsequent additions and extensions, intermediate and final reports, requests for changes to be approved by donors, dissemination materials;
- Identify financial resources necessary for the implementation of the project and plan, construct and manage budgets for the assigned projects in collaboration with finance and logistics.
Team Management and HR (20%)
- Ensure the appropriate staffing of the project, planning and implementing specific actions to recruit, manage and motivate staff;
- Ensure that directly line managed staff have clearly defined objectives, understand their responsibilities and receive meaningful feedback on their performance;
- Provide support and advise to project technical and social staff, ensuring clarity over project plans and priorities and encouraging effective teamwork;
- Hold regular team meetings, reviewing team and individual objectives, ensuring team members are kept informed of issues relevant to their work and providing opportunities for feedback;
- Assist the Deputy Country Director for Programs with establishing and maintaining a collaborative and high performing team and a good working environment.
Strategy development and programme development (5%)
- Provide the Water Advisor with inputs for the development of national strategies for water and waste-water interventions, including technical, social and institutional approaches;
- Support the Deputy Country Director for Programs by conducting needs assessments in areas of interest, coordinating with relevant staff and developing concept notes/project ideas;
- Input into the development of the We World GVC strategy, new projects and/or donor proposals.
Communication, coordination and representation (5%)
- Establish and maintain networks with operational and institutional interlocutors involved in the realization of the project;
- Represent We World GVC at relevant public, coordination and representation meetings involving local stakeholders, authorities, international agencies and NGOs;
- Prepare visits of donor representatives/HQ visitors/other stakeholders whenever requested;
- Participate in all Consortium relevant meetings, as well as relevant sector meetings or other relevant coordination bodies in the target areas.
- Implementation of other specific tasks assigned by the Line Manager and preparation and transmission of additional information requested by HQ.
Essential Qualifications, Skills and Competencies
- An advanced university degree or equivalent in the field of Water and Waste-water Management, Project Management, or similar.
- Minimum 5 years of project management experience in water-related development programs;
- Previous work experience with international NGOs or equivalent;
- Proven experience with impact-driven implementation of activities and team management, as well as logistics, MEAL and budgeting in collaboration with respective departments;
- Previous experience in Lebanon, or in rural contexts in the Middle East;
- Previous experience working with public and private actors and good understanding of water utility management and social and political contexts to foster two-way utility-user accountability;
Skills and Abilities
- Strong interpersonal, staff management and leadership skills;
- Good communication skills, in written and spoken, adapted to different levels;
- Ability to identify, initiate and maintain good relationships with partner organizations, donors and local authorities including building professional relationships with senior decision-makers and influencers/leaders;
- Proven organizational skills and ability to effectively manage multiple tasks and perform under stress conditions;
- High tolerance for lengthy processes, and ability to patiently and persistently follow-up;
- Ability to think strategically and conceptually and to translate these into concrete results;
- Capacity to work autonomously and in problem prevention/resolution;
- Integrity in line with the NGO values and ethical standards;
- Cultural, gender, religion, and age sensitivity and adaptability;
- Availability to commit for a long-term deployment.
- Professional mastery of both written and spoken English.
- Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.
Desirable skills and competencies
- High-level expertise in either Infrastructural Improvement (Engineering or similar) or Community Engagement (Anthropology or similar) is an asset;
- Knowledge of Arabic;
- Experience in managing programs in consortia;
- Experience in tendering and managing of infrastructural contracts above 0.5 M EUR;
- Experience in managing budgets above 2 M EUR;
- Experience in participatory community engagement processes and / or institutional dialogue;
- Experience in the Bekaa Valley, especially in the Baalbek District.