Registration Assistant

Eligibility criteria

Minimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.

Description of task

Within the delegated authority and under the supervision of Associate Registration Officer or his/her designated mandated representative(s), the UNV Registration Assistant will:

• Conduct manual registration of new arrivals in Ajuong Thok and Pamir camps by completing the relevant forms and support continuous registration activities.

• Capture of data, mainly related to asylum seekers, refugees and other persons of concern to UNHCR in the proGres database.

• Biometric verification and capture of biometric information of refugees and other persons of concern in BIMS and other related information systems.

• Facilitate the issuance and renewal of registration documents for persons registered jointly by UNHCR and CRA and ensure proGres database is updated to reflect this accurately.

• Support the identification and documentation of persons with specific protection needs and immediately bring them to attention of the protection staff and ensure the needs are recorded and/or updated in the proGres database.

• Support the maintenance of the filing systems

• Update and maintain existing databases and generate various standard and statistical reports as needed.

• Assist in the development of forms for data collection and analysis to support registration activities.

• Act as interpreter in the exchange of routine information and translate routine documents and correspondence as and when required.

• Any other related tasks as may be required or assigned by the supervisor.

Qualifications/Requirements Required degree level: Technical/Vocational diploma Education - Additional Comments:

• Advanced Diploma in computer science or other relevant programme

• A minimum 3 years of database administration experiences (SQL as platform is preferred).

Required experience: 36 Months Experience remark:

• A minimum 3 years of database administration experiences (SQL as platform is preferred).

  Other desired/mandatory required technical knowledge;

• Good oral and written skills.

Language skills:

• English(Mandatory), Level - Fluent
• Arabic(Optional), Level - Working Knowledge

Area of expertise: Database design, administration and maintenance, Software and applications development and analysis Area of expertise details:

• A minimum 3 years of database administration experiences (SQL as platform is preferred).

  Other desired/mandatory required technical knowledge;

• Good oral and written skills.

• Accuracy and professionalism in document production and editing.

• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including community members, religious and youth organizations, and authorities at different levels

• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.

• Overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment.

• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

• Sound security awareness.

• Have affinity with or interest in refugee protection

b) Competencies and values:

• Professionalism: demonstrated understanding of operations relevant to UNHCR; technical capabilities or knowledge relevant or transferrable to UNHCR procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented;

• Integrity: demonstrate the values and ethical standards of the UN and UNHCR in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority;

• Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues;

• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.

• Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities;

• Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;

• Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary;

• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNHCR’s mission and vision, as well as to the UN Core Values.

Driving license: No Competencies values:

Accountability, Adaptability and Flexibility, Commitment to Continuous Learning, Integrity, Leadership, Planning and Organizing, Professionalism, Working in Teams

Application procedure:

* Not yet registered in the UNV Talent Pool?
Please first register your profile at https://vmam.unv.org/candidate/signup.
Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.

* Already registered in the UNV Talent Pool?
Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call for to which you would like to apply.

Application deadline: 11 March 2021