Housing and Family Support Specialists

The Housing and Family Support Specialist is responsible for identifying emergency housing funds for clients not supported through other IRC programs, and for tracking the expenditure of funds received.The position will work to anticipate emergency housing needs for clients before the clients are in crisis, screen clients for eligibility, and enroll clients in emergency housing programs, as they arise. The Housing Support Specialist will build partnerships and relationships with landlords, public and subsidized housing entities, and transitional housing resources. This position reports to the Casework Supervisor.

Major Responsibilities:

The Housing Intake Specialist will

• Initiate Intake, and screening process for client eligibility for emergency housing funding.

• Select and enroll new clients in emergency housing programs.

• Communicate with landlords and Utility companies

• Create financial vouchers for emergency rent and utilities

• Develop and implement system of tracking client payments.

• Assist with reporting, including various Refugee Program reports.

• Potentially, supervising volunteers and interns, including providing appropriate onboarding, training, and supervision.

• Provide a trauma informed and culturally sensitive approach to case management through a lens of gender awareness and inclusivity.

• Participate in all program meetings, staff development activities, and fully engages as a member of the team

• Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.

• Other related duties as assigned

Key Working Relationships:

Position Reports to:Casework Supervisor

Position directly supervises:  Interns and volunteers within program.

Indirect Reporting:  Senior Program Manager

Other Internal and/or external contacts:

Internal: IRC staff, interns and volunteers

External:Position helps coordinate services and is responsible for maintaining relationships with appropriate vendors and community partners