Founded in 1933, International Rescue Committee (IRC) is one of the world’s leading agencies working in post-conflict and development contexts, supporting communities in over 40 fragile, failed and developing states. In this capacity, we work to restore safety, dignity and hope to millions who are uprooted, struggling to endure and wishing to advance on a path of development.
IRC has been present in Bangladesh since 2017 and obtained registration with the NGOAB in March 2018. Since IRC obtained registration in March 2018, it has moved quickly to expand its integrated emergency health and protection response through both direct and partner-based programming focused on primary healthcare, women’s protection and empowerment, sexual and reproductive health, gender-based violence and child protection. Through 2018, the IRC’s response strategy will primarily target Rohingya refugees in Cox’s Bazar, while meeting the significant needs in both refugee and host populations, as already existing vulnerabilities are compounded with cyclical monsoon and cyclone seasons that impose additional threats to the lives and protection of those refugees as well as vulnerable host populations. IRC is growing its programming to cover education and livelihoods/DRR, as well as its geographic footprint in the host community and to other parts of the country.
Purpose of the Role
The Senior Technical Manager – GBV Response will ensure leadership over IRC Women’s Protection and Empowerment (WPE) response programming, ensuring quality technical programming and overseeing all case management programming. She will provide technical supervision of all response intervention activities to ensure quality, confidential and appropriate implementation. The position requires a personal commitment to advancing women's issues and working on behalf of women and girls in the host and the Rohingya community.
The Senior Technical Manager – GBV Response will report to the Team Lead – Protection with technical reporting to the WPE Coordinator. She will lead WPE’s GBV response team working on case management and provide necessary support to the GBVIMS team. This position directly supervises the Technical Managers – Case Management, who are responsible for GBV case management implementation, supervision and necessary guidance. Through supportive mentoring, she will provide capacity development to staff including partner staff to strengthen their management and case management skills.She will work closely with IRC health, child protection and other program teams, as appropriate, as well as with local partners, international NGOs, government and UN agencies, to improve service delivery and support complementary and, where appropriate, integrated programming. She will participate in relevant coordination bodies in coordination with the WPE Coordinator.
- Responsible for implementation of GBV response programming including case management of WPE grants.
- Lead role in case management implementation on ground and oversee WPE case management in health facilities and Women and Girls Safe Spaces (WGSS)
- Working closely with respective Technical Managers – Case Management, ensure timely implementation and budget spending of response activities in line with the project documents
- Ensure development of project planning and manage documents of response components of projects including but not limited to; project results framework, detailed implementation plans, M&E plans, procurement plans, human resource plans and ensure their execution
- Coach Technical Managers – Case Management, Senior Technical Officers – Case Management and Case Workers.
- Support implementation and ensure adherence to grant work plans, spending plans and monitoring and evaluation plans for GBV response programming
- Responsible for preparing high quality donor, management and other internal and external reports and ensure their timely submission for GBV response components.
Program Quality & Technical Support:
- Ensure that all GBV response programming including case management meets IRC and international standards adhering to a women-, girl- and survivor-centered and feminist approach and that IRC and partner staff and volunteers are supported to build and strengthen their practice in this area
- Ensure that all services are fully functioning, are well equipped and resourced, and staff members and teams are motivated and encouraged in their roles and work
- Provide technical guidance and support to the WPE and partner teams to strengthen and improve the provision of quality case management and psychosocial support services to meet the needs of women and girls
- Lead on needs-based capacity development (training, learning sessions, and on-the-job mentoring) for the WPE and partner teams in critical areas of WPE and VAWG practice
- Ensure that ethical and sound data collection and information management systems are managed appropriately and are functioning in all sites
- Ensure that formal referrals pathways are used and adhered to by the WPE and partner teams, and any issues found with the pathways and services are reported to the Team Lead – Protection and WPE Coordinator for advocacy
- Ensure regular collaboration and communication with the health team counterparts in health facilities to ensure standard methodology across both sectors and strong internal safe and confidential referrals
- Work with the Team Lead – Protection, WPE Coordination and other WPE team members in the design and implementation of activities that specifically target women and adolescent girls grounded in evidence-based methodologies
Staff Supervision & Development:
- Provide direct supportive supervision to the technical Managers – Case Management, and support them to do the same for the WPE staff they supervise to enable them to successfully perform in their positions
- Responsible for performance management including setting performance objectives and conducting regular performance appraisals on progress with supervisees, providing timely and constructive feedback to develop their professional practice
- Spend significant time in field locations to provide hand holding support to team and supportive supervision
- Working with the Team Lead – Protection and WPE Coordinator, ensure the female WPE staff have opportunities and space to regularly as scheduled meet, self-organize and build strong, supportive peer networks and solidarity with each other, creating a community of feminist-grounded VAWG practice between them
- Ensure staff well-being and care is prioritized and is an integral part of weekly/monthly work plans
Coordination, Representation & Advocacy:
- Proactively build strong working relationships at the site levels with other international and national actors/organizations and UN agencies (i.e.: WASH, shelter, food/NFI) for advocacy on ensuring specific measures are put in place to reduce risks of VAWG in line with Inter-Agency Standing Committee Guidelines for response and prevention of GBV in humanitarian settings; and ensure that all advocacy points are communicated in a timely manner to the Team Lead – Protection and WPE Coordinator for field and national level advocacy
- Under the guidance of SPC, represent IRC in relevant coordination meetings at camp and sub district level including sector coordination meetings
Other Duties & Responsibilities:
- Maintain open and professional relations with all IRC and partner team members, promoting a strong, respectful team spirit, ensuring effective communication, and opportunities for debriefing
- Consistently and proactively monitor/assess the safety and security of field teams, promptly reporting concerns or incidents to IRC management and liaising with other external parties as required to maintain/enhance the security environment
- Other duties as assigned by the supervisor to enable and develop IRC programs