Case Worker Assistant - Tal Al Saman Camp

Direct Service Provision:

• Provide direct emotional and psychosocial support to persons with specific needs (PwSN) through individual case management services, including the assessment of needs, creation of a case action plan, and identification of/facilitating access to relevant services
• Provide psychosocial support sessions for men and boys according to the program criteria.
• Provide psychosocial support sessions for the caregivers.
• Collaborate with other IRC sectors and NGOs to ensure a coordinated and collaborative response to the provision of services and assistance for those benefiting from case management
• Provide information to PwSN on available multi-sector services and means of access
• Conduct thorough assessments
• Participate in IRC-provided technical trainings and ongoing technical skill support sessions on Protection, counseling skills, trauma, and case management
• Attend weekly case review meetings with the Case Management Officer to ensure adherence to standards of care and quality case management
  

Monitoring and Reporting:

• Maintain complete, accurate, and confidential case files to document client interactions and interventions using IRC tools
• Contribute to weekly psychosocial work plans and reports
  

Coordination:

• Develop and maintain effective working relationships with all relevant stakeholders including other NGOs, civil society groups, authorities, and UN agencies
• Develop and continuously update a service mapping system detailing available services and assistance in our areas of operation
• Ensure that other IRC sectors are efficiently and confidentiality referring cases to the team based on selected criteria’s

Other:

• Other relevant duties as assigned by the supervisor to support the implementation of the program
• All IRC staff are required to adhere to The IRC Way Standards for Professional Conduct and the IRC country employment policies